My mom and I went in here for dinner on 8/02 an hour and a half before closing. We believe there were 3 workers in the restaurant at the time. All 3 of them seemed to work exceptionally well with one another and took pride in their work. Our food was brought to the table, hot and well cooked. Our interaction with staff was amazingly pleasant. All in all, a very well run establishment.
Atmosphere: 5
Food: 5
Service: 5
bryan foster
15 minutes to get my food, after payment. Ridiculous from the beginning. Completely lazy employees...
Atmosphere: 1
Food: 2
Service: 1
Peter Popovici
Asked for ketchup for the fries. Told them no for sauce. Gave me sauce no ketchup for the cold fries.
Food: 1
Service: 1
Danielle Robinson
Disappointed with the service at Arby’s. The staff was rude, inattentive, and made the experience unpleasant. Long wait times, poor attitude, and a lack of basic customer service. Definitely not what I expected. They basically threw the food at us in the window and it was cold.
Atmosphere: 1
Food: 1
Service: 1
Daniel Kucharski
Waited over 15 minutes at the drive through window. Not counting the time waiting in line. To be met with a rude employee and all of our food to be cold. Fries also had a fishy smell/flavor. We just threw everything away.
Paul M.R.
Love the Arby's fish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Ronald L Saxton
Food was cold and the guy at drive through even colder
Atmosphere: 1
Food: 1
Service: 1
Chris Aries
Online order pickup was painless.
Atmosphere: 5
Food: 5
Service: 5
Roland Mulligan
Did a drive thru order today. The Reuben was of inferior corned beef, and they omitted the Classic Beef n Cheddar from my bag. Very disappointed.
Atmosphere: 2
Food: 1
Service: 1
Mark Osgood
I just went through the drive through at Arby’s on Norton Rd. I ordered an 1/2 pd Arby’s and fries. When I got to the window the teller took my card and charged me for a meal that included a drink. I told her I didn’t order a root beer and she said she could not hear me. I said I did not want the root beer. She got the manager and I showed her my receipt. She gave me back $2.00 instead of $2.49 that was on the receipt. The manager said it was my fault I ordered the meal. I told her it wasn’t my fault and that she should have repeated my order if she didn’t hear me. I asked for the .49 cents additional she charged me on my receipt and she started to complain. She finally gave me .50 cent and walked away. She never apologized for making a mistake. She was a rude manager that talked over my request to make my transaction correct. I was only asking for my money for charging me for something I did not order. I have been going to Arby’s for many years and was never treated like that before. She was overtly rude to a customer that did not want to pay for something they did not order.
Had 2 reg roast beef sandwiches, 2 potato cakes. Delivered. Asked for 10 arby sauce and we only received 2. Dinner just wasn’t good without the sauce. Disappointed that most times we go and they don’t give us enough sauces. Edit: since, we have ordered delivery, it has been much better!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Dip, Curly Fries, Roast Beef, Chicken Tenders
Richard Hassler
The place is poorly run and more times than not the food is old and stale
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Roast Beef
Sharada Green
Good location. Staff was short and they were still running very efficiently and remained very friendly. Food was tasty. Typical pricing for fast food. Really wish they would bring back potato pancakes
My mom and I went in here for dinner on 8/02 an hour and a half before closing. We believe there were 3 workers in the restaurant at the time. All 3 of them seemed to work exceptionally well with one another and took pride in their work. Our food was brought to the table, hot and well cooked. Our interaction with staff was amazingly pleasant. All in all, a very well run establishment.
Atmosphere: 5
Food: 5
Service: 5
15 minutes to get my food, after payment. Ridiculous from the beginning. Completely lazy employees...
Atmosphere: 1
Food: 2
Service: 1
Asked for ketchup for the fries. Told them no for sauce. Gave me sauce no ketchup for the cold fries.
Food: 1
Service: 1
Disappointed with the service at Arby’s. The staff was rude, inattentive, and made the experience unpleasant. Long wait times, poor attitude, and a lack of basic customer service. Definitely not what I expected. They basically threw the food at us in the window and it was cold.
Atmosphere: 1
Food: 1
Service: 1
Waited over 15 minutes at the drive through window. Not counting the time waiting in line. To be met with a rude employee and all of our food to be cold. Fries also had a fishy smell/flavor. We just threw everything away.
Love the Arby's fish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Food was cold and the guy at drive through even colder
Atmosphere: 1
Food: 1
Service: 1
Online order pickup was painless.
Atmosphere: 5
Food: 5
Service: 5
Did a drive thru order today. The Reuben was of inferior corned beef, and they omitted the Classic Beef n Cheddar from my bag. Very disappointed.
Atmosphere: 2
Food: 1
Service: 1
I just went through the drive through at Arby’s on Norton Rd. I ordered an 1/2 pd Arby’s and fries. When I got to the window the teller took my card and charged me for a meal that included a drink. I told her I didn’t order a root beer and she said she could not hear me. I said I did not want the root beer. She got the manager and I showed her my receipt. She gave me back $2.00 instead of $2.49 that was on the receipt. The manager said it was my fault I ordered the meal. I told her it wasn’t my fault and that she should have repeated my order if she didn’t hear me. I asked for the .49 cents additional she charged me on my receipt and she started to complain. She finally gave me .50 cent and walked away. She never apologized for making a mistake. She was a rude manager that talked over my request to make my transaction correct. I was only asking for my money for charging me for something I did not order. I have been going to Arby’s for many years and was never treated like that before. She was overtly rude to a customer that did not want to pay for something they did not order.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Curly Fries... love it !
Atmosphere: 5
Food: 5
Service: 5
Curly Fries... love it !
Atmosphere: 5
Food: 5
Service: 5
Had 2 reg roast beef sandwiches, 2 potato cakes. Delivered. Asked for 10 arby sauce and we only received 2. Dinner just wasn’t good without the sauce. Disappointed that most times we go and they don’t give us enough sauces. Edit: since, we have ordered delivery, it has been much better!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Dip, Curly Fries, Roast Beef, Chicken Tenders
The place is poorly run and more times than not the food is old and stale
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Roast Beef
Good location. Staff was short and they were still running very efficiently and remained very friendly. Food was tasty. Typical pricing for fast food. Really wish they would bring back potato pancakes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Roast Beef, Roast Beef
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