I would like to take a moment and say I had a great experience today Wed. 6-11. I walked in. Place was busy. When I was waited on the person Adam took my order with a smile😃 He was courteous and it was an order to go for 6 Asiago bagels 🥯 I mentioned I was on the way to my dentist appt. in Northfield. He got them together for me promptly and also suggested in the exchange that I try a Rosemary bagel with 5 cheeses next time I came in. I thought that sounds really good and I said I will. I told him that I was glad he mentioned that to me. I have been to this Brueggers in the past with not so great service and have not been back for a while because of that reason. I will be back again because of Adam. Wonderful service and leadership from this young man and for that reason I'm taking the time to acknowledge him for it. 👏 Thank you Adam. KJ
ms peoples
Ordered an everything bagel with bacon cheese and egg white. The bacon was completely raw on my bagel. Had to go back and have them remake it. The 2nd bagel was absolutely disgusting and burnt. 2 ppl came in after me complaining about their bacon not being cooked as well! They have a bunch of kids in there working not caring carelessly cooking food. I won’t be back to this location. The food is too expensive to not be good. Idk how you mess up a bagel sandwich. But uncooked bacon is dangerous.
Crystal R
Overall wasn't bad. I was told that they ran out of the hash brown bagels to make the SIGNATURE EGG SANDWICHES DOUBLE-STACK. I also asked for it without chipotle mayo. I agreed to get it on the cheesy bagel. i’ll never understand people and full services messing up orders when they have a screen directly in front of them that tells you exactly how the customer prefers to have their order made. I was called up to the counter and called that the lady preparing my food, put the chipotle, mayo on the bagel, but quickly took it off. They did not have any more of the cheesy bagel but once more available, she agreed to remove the sandwich. I agree to just leave it as is because she wiped off most of that ingredient. But my point is in food services. You have the screen in front of you that tells you what each order is and how the customer would prefer it to be made. I understand that she would’ve been used to how the sandwiches normally made but… You get my point.
Joey Kappaz
Bruegger’s is consistent every time. Food is good, service is fast, and the atmosphere is good.
kendra grimaldi
Ordered online, ready and right, ate in, food was excellent, this is an old store lacks personality. Store closes at 2:00pm they were putting coffee away at one, would have enjoyed a second cup. Restroom at 5 out of 10. Associates not real friendly
Sheila Trombka
I have been a customer since they opened. They have always had great service until today. There was an old woman working there I have never seen before. They need to either have a talk with her or get rid of her she will ruin their business. This happened before when I used a coupon and it didn’t take off the correct amount they were very nice and fixed it. Said it’s a common occurrence. Not today. The older woman didn’t know what to do. I was very kind and asked her to contact the manager. She wouldn’t. Told me to come back tomorrow. It was literally 1.80. She yelled at me and told me to never come back there again I wasn’t welcome. Again I was very kind. Thought maybe she was having a bad day. I asked for her name and again she yelled and told me to never come back again! Wouldn’t give her name. It was March 31 around 11:30am!
Kay Robe
First timer here. It was amazing. Got sandwich and a delicious drink. The price was a little higher than normal places. The staff was very patient and helpful early in the morning. I'll be back.
Conner
Come here often and the crew is always very polite and courteous and gets the food out on time. The food is always top notch. Great lunch spot thank you!
Helena Svoboda
Poor service, out of coffee, dirty floors and bathroom
Konstantin Yugrin
Asked repeatedly to toast my bagel and it was NOT when I opened it. Bacon avocado with egg was literally tasteless. There were awesome bagels before, but not now.
Most unorganized place I have ever been to. Gave them multiple chances every time it takes me a half hour to get what I need. I only wanted a half dozen bagels unsliced.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bagel
Cheryl Archer
The Leonardo da Veggie is my favorite my goodness, so good 😋 thank you to the young lady who made my sandwich you did really good 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Sandwich
alexander munka
Tables Not Clean Bagels Not Cut All The Way
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Bagel
John Lerch
Got a dozen to bring home. Unfortunately 6 were not fully baked-tried toasting. Had to toss them. Not a good experience.
I would like to take a moment and say I had a great experience today Wed. 6-11.
I walked in. Place was busy.
When I was waited on the person Adam took my order with a smile😃
He was courteous and it was an order to go for 6 Asiago bagels 🥯
I mentioned I was on the way to my dentist appt. in Northfield.
He got them together for me promptly and also suggested in the exchange that I try a Rosemary bagel with 5 cheeses next time I came in.
I thought that sounds really good and I said I will.
I told him that I was glad he mentioned that to me.
I have been to this Brueggers in the past with not so great service and have not been back for a while because of that reason.
I will be back again because of Adam.
Wonderful service and leadership from this young man and for that reason I'm taking the time to acknowledge him for it. 👏
Thank you Adam.
KJ
Ordered an everything bagel with bacon cheese and egg white. The bacon was completely raw on my bagel. Had to go back and have them remake it. The 2nd bagel was absolutely disgusting and burnt. 2 ppl came in after me complaining about their bacon not being cooked as well! They have a bunch of kids in there working not caring carelessly cooking food. I won’t be back to this location. The food is too expensive to not be good. Idk how you mess up a bagel sandwich. But uncooked bacon is dangerous.
Overall wasn't bad. I was told that they ran out of the hash brown bagels to make the SIGNATURE EGG SANDWICHES
DOUBLE-STACK. I also asked for it without chipotle mayo. I agreed to get it on the cheesy bagel. i’ll never understand people and full services messing up orders when they have a screen directly in front of them that tells you exactly how the customer prefers to have their order made. I was called up to the counter and called that the lady preparing my food, put the chipotle, mayo on the bagel, but quickly took it off. They did not have any more of the cheesy bagel but once more available, she agreed to remove the sandwich. I agree to just leave it as is because she wiped off most of that ingredient. But my point is in food services. You have the screen in front of you that tells you what each order is and how the customer would prefer it to be made. I understand that she would’ve been used to how the sandwiches normally made but… You get my point.
Bruegger’s is consistent every time. Food is good, service is fast, and the atmosphere is good.
Ordered online, ready and right, ate in, food was excellent, this is an old store lacks personality. Store closes at 2:00pm they were putting coffee away at one, would have enjoyed a second cup. Restroom at 5 out of 10. Associates not real friendly
I have been a customer since they opened. They have always had great service until today. There was an old woman working there I have never seen before. They need to either have a talk with her or get rid of her she will ruin their business. This happened before when I used a coupon and it didn’t take off the correct amount they were very nice and fixed it. Said it’s a common occurrence. Not today. The older woman didn’t know what to do. I was very kind and asked her to contact the manager. She wouldn’t. Told me to come back tomorrow. It was literally 1.80. She yelled at me and told me to never come back there again I wasn’t welcome. Again I was very kind. Thought maybe she was having a bad day. I asked for her name and again she yelled and told me to never come back again! Wouldn’t give her name. It was March 31 around 11:30am!
First timer here. It was amazing. Got sandwich and a delicious drink. The price was a little higher than normal places. The staff was very patient and helpful early in the morning. I'll be back.
Come here often and the crew is always very polite and courteous and gets the food out on time. The food is always top notch. Great lunch spot thank you!
Poor service, out of coffee, dirty floors and bathroom
Asked repeatedly to toast my bagel and it was NOT when I opened it. Bacon avocado with egg was literally tasteless. There were awesome bagels before, but not now.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Nice staff. Sandwich was good.
Atmosphere: 4
Food: 4
Service: 4
Most unorganized place I have ever been to. Gave them multiple chances every time it takes me a half hour to get what I need. I only wanted a half dozen bagels unsliced.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bagel
The Leonardo da Veggie is my favorite my goodness, so good 😋 thank you to the young lady who made my sandwich you did really good 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Sandwich
Tables Not Clean Bagels Not Cut All The Way
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Bagel
Got a dozen to bring home. Unfortunately 6 were not fully baked-tried toasting. Had to toss them. Not a good experience.
Atmosphere: 3
Food: 1
Service: 3
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