Pretty terrible customer service. Cashier was yelling at an older customer because she couldn't hear them while they were wearing a mask. We tried to order a cheese quesadilla, something we've had hundreds of times before at various Chipotles, and you would have thought we asked for the forbidden fruit. The rude tone that informed us we could only order it online was uncalled for, especially considering no one was behind. After problems with the online ordering, we just went across the street to another fast food restaurant.
Atmosphere: 3
Service: 1
Pearis Williams
I went to this location at night and IT WAS DIRTY AMD FOOD WAS DRY LOOKING LIKE ITS BEEN SITTING OUT.. I was so shocked how this chipotle and other chipotle act at night b/c during the day its clean but somehow when night shift come they turn rude and disgusting!!! Like the place was super dirty with old looking food on the line and they made me wait while they made the food a joke!!!
Atmosphere: 1
Food: 1
Service: 1
Forrest Menough
Will mess up your order every time, won’t take any responsibility for a resolution and forward you to a chat bot that just disconnects you after three sentences
Atmosphere: 1
Food: 1
Service: 1
Scott Albrecht
BEWARE!! The food here made me sick! Ate here last night. The food made me have stomach pain all night. Couldn't sleep because of it. I will never eat here again!
Robin F
Food was great. The store was so dirty, trash overflowing and no napkins available!
Atmosphere: 2
Food: 5
Service: 4
Sam Liz
It seems like this location tends to over cook the meat and cut it to small. The piecs tends to be hard pea size.I wouldn't have given it so poor a rating had this not been a consistent problem.
Atmosphere: 3
Food: 2
Service: 4
Stephanie M
The manager doesn’t know how to run this place. No other chipotle has been this terrible. Every visit, the manager marks with a sharpie and lets everyone else do the work. Even when one person is on the line doing everything, the manager just stands there. The portions are smaller than the other chipotles in neighboring cities too.
Atmosphere: 2
Food: 3
Service: 1
Eric Dewitt
I'm done. The worst location. Constantly screw up orders. ALWAYS short you. Close to my house but will drive twice as far to another location.
Atmosphere: 1
Food: 1
Service: 1
Jon Forhan
This place has been hit or miss lately. Today my chicken bowl was full of burnt chicken and the rice was riddled with thick cilantro stems. The quality is really lacking and it's disappointing.
Jimmy Driscoll
Walked in, ordered, and left with my food in under 2 minutes. Burrito was delicious.
Terrible. There were few toppings and what there was was old, crusty and cold. I asked for the manager and he was indifferent. Bad food, bad service, bad management.
Atmosphere: 1
Food: 1
Service: 1
Erik Sheckler
Really good food as expected. Super fresh and filling.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Michele Collins
I just received the worst customer service I’ve had in years, and was unable to speak to a manager there.
Atmosphere: 1
Food: 3
Service: 1
Scott Lowe
Ordered a barbacoa bowl, it was missing the hot sauce and they got red onions from the vegetables in it. I am allergic so that was a waste.
Atmosphere: 5
Food: 3
Service: 5
Steve S.
Almost always good food but burritos keep getting smaller and the price keeps going up.
Pretty terrible customer service. Cashier was yelling at an older customer because she couldn't hear them while they were wearing a mask. We tried to order a cheese quesadilla, something we've had hundreds of times before at various Chipotles, and you would have thought we asked for the forbidden fruit. The rude tone that informed us we could only order it online was uncalled for, especially considering no one was behind. After problems with the online ordering, we just went across the street to another fast food restaurant.
Atmosphere: 3
Service: 1
I went to this location at night and IT WAS DIRTY AMD FOOD WAS DRY LOOKING LIKE ITS BEEN SITTING OUT.. I was so shocked how this chipotle and other chipotle act at night b/c during the day its clean but somehow when night shift come they turn rude and disgusting!!! Like the place was super dirty with old looking food on the line and they made me wait while they made the food a joke!!!
Atmosphere: 1
Food: 1
Service: 1
Will mess up your order every time, won’t take any responsibility for a resolution and forward you to a chat bot that just disconnects you after three sentences
Atmosphere: 1
Food: 1
Service: 1
BEWARE!! The food here made me sick! Ate here last night. The food made me have stomach pain all night. Couldn't sleep because of it. I will never eat here again!
Food was great. The store was so dirty, trash overflowing and no napkins available!
Atmosphere: 2
Food: 5
Service: 4
It seems like this location tends to over cook the meat and cut it to small. The piecs tends to be hard pea size.I wouldn't have given it so poor a rating had this not been a consistent problem.
Atmosphere: 3
Food: 2
Service: 4
The manager doesn’t know how to run this place. No other chipotle has been this terrible. Every visit, the manager marks with a sharpie and lets everyone else do the work. Even when one person is on the line doing everything, the manager just stands there. The portions are smaller than the other chipotles in neighboring cities too.
Atmosphere: 2
Food: 3
Service: 1
I'm done. The worst location. Constantly screw up orders. ALWAYS short you. Close to my house but will drive twice as far to another location.
Atmosphere: 1
Food: 1
Service: 1
This place has been hit or miss lately. Today my chicken bowl was full of burnt chicken and the rice was riddled with thick cilantro stems. The quality is really lacking and it's disappointing.
Walked in, ordered, and left with my food in under 2 minutes. Burrito was delicious.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Terrible. There were few toppings and what there was was old, crusty and cold. I asked for the manager and he was indifferent. Bad food, bad service, bad management.
Atmosphere: 1
Food: 1
Service: 1
Really good food as expected. Super fresh and filling.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
I just received the worst customer service I’ve had in years, and was unable to speak to a manager there.
Atmosphere: 1
Food: 3
Service: 1
Ordered a barbacoa bowl, it was missing the hot sauce and they got red onions from the vegetables in it. I am allergic so that was a waste.
Atmosphere: 5
Food: 3
Service: 5
Almost always good food but burritos keep getting smaller and the price keeps going up.
Atmosphere: 4
Food: 4
Service: 5