Great food. Little grossed out the gentleman took my money in one hand while holding a sandwich and then after giving me my change continued to wrap the sandwiches in the same gloves rather than putting on new gloves.
Yolanda D
Audriana was very rude when I walked in. Her attitude was very distasteful. No welcome, No Hi, just “what do you want” her face had a look on it that was very irritated. I asked if she was ok and she just looked at me and said “yes” with a blank stare. Once I told her my order she then proceeded to make the sandwich while tossing the meat around. It was very uncomfortable. I wanted to walk out but I didn’t. I never felt so unwanted at a restaurant that I am paying money to eat at. I would say it was a very unwelcoming atmosphere if it wasn’t for the kind gentleman who rung up my order. He was very polite almost like he was very embarrassed about her behavior. My first time at this location and my last. I hope she didn’t give the young man a hard time, once I left, because he gave me her name. After reading a previous review, seems to be the same young lady. I hope she finds joy in other work because customers service is certainly not it. Do better!
Sheena Raab
Walked in, all the way up to the line. Very rudely asked, “What do you want?” As if we were bothering them to do their job. Whole time was being ignored when told we were on separate bills. More concerned to have a conversation between themselves than to serve the customer for 2 minutes. Sat down to eat, then was pointed and whispered about. Very rude, and disrespectful staff. I’d drive to any other Jersey mikes to eat. Will probably never come back to this location.
Jeff Deucher
Not sure why we have avoided this establishment here in Stow. Ordered subs and had them dashed. Probably some of the best subs we’ve had. Super fresh and tasty. We’re on board now for sure! If you haven’t been, definitely give them a go, you won’t be sorry!
Burch Bullys
Staff was rude and didn't take order properly.
Lucas Chapman (Luke494)
This location gets something on my order wrong every time I go. They don't seem to have much of an attention for details.
Dalton Adair
The young people who work here are great and they make great sandwiches too! They always give prompt and friendly service, the place is always clean, and I enjoy going here semi regularly.
J Blank
Great place with no issues ever, been there a hundred times and the employees are always welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme
Christina Arbogast
In a continuing education class for 10.5 hours today. No time nor desire to cook, so he picked up Jersey Mike's. Why is it so hard to get the veggies he requested on my sub in a tub? Then I have to make it myself when he gets home with it anyway. This is the reason so many places are going out of business. The employees are poorly trained by management and do not seem to care. I won't spend our hard-earned money at the Stow location ever again.
Atmosphere: 3
Food: 3
Service: 1
Morgan Mullins
Friendly and prompt staff. Enjoyed our dinner tonight. Thanks!
I love going here for a Philly cheesesteak with mushroom sandwich!! Fast and delishious🤩
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Brian Wagner
Horrible experience.....they overcharged me and the cashier didn't know how to reverse the charges....with 4....Count them...4 "assistant managers " looking on and being unable to do anything about it because of lack of training......had to wait a half hour for the "manager " to show up.....argument ensues....and he doesn't refund my money......HOWEVER....Corporate was very receptive to my experience....not only did they refund ALL of my $$ but they apologized and told me that this is a bad pattern at this particular location. Garbage experience....spend your $$ elsewhere.
Atmosphere: 1
Food: 1
Service: 1
emily mischler
Absolutely insanely amazing staff! The skinny blonde and the girl with beautiful hair and the boy were incredibly kind to me and very helpful. This is the best Jersey Mike’s out there, and that’s a fact. This place rules. Go here and get a sandwich! It’ll be yummy, guaranteed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Mike Ford
Received an uneasy feeling from this evenings staff, and the cashier on this shift never even acknowledged the tip given with a simple thank you!
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Sandwich
Artificial Intelligence
Sandwich was subpar, service was extremely slow for only having 1 customer. Watched the employees touch EVERYTHING including the register and NEVER changed gloves! They do NOT change gloves. Extremely unsanitary!
Great food. Little grossed out the gentleman took my money in one hand while holding a sandwich and then after giving me my change continued to wrap the sandwiches in the same gloves rather than putting on new gloves.
Audriana was very rude when I walked in. Her attitude was very distasteful. No welcome, No Hi, just “what do you want” her face had a look on it that was very irritated. I asked if she was ok and she just looked at me and said “yes” with a blank stare. Once I told her my order she then proceeded to make the sandwich while tossing the meat around. It was very uncomfortable. I wanted to walk out but I didn’t. I never felt so unwanted at a restaurant that I am paying money to eat at. I would say it was a very unwelcoming atmosphere if it wasn’t for the kind gentleman who rung up my order. He was very polite almost like he was very embarrassed about her behavior. My first time at this location and my last. I hope she didn’t give the young man a hard time, once I left, because he gave me her name.
After reading a previous review, seems to be the same young lady. I hope she finds joy in other work because customers service is certainly not it. Do better!
Walked in, all the way up to the line. Very rudely asked, “What do you want?” As if we were bothering them to do their job. Whole time was being ignored when told we were on separate bills. More concerned to have a conversation between themselves than to serve the customer for 2 minutes. Sat down to eat, then was pointed and whispered about. Very rude, and disrespectful staff. I’d drive to any other Jersey mikes to eat. Will probably never come back to this location.
Not sure why we have avoided this establishment here in Stow. Ordered subs and had them dashed. Probably some of the best subs we’ve had. Super fresh and tasty. We’re on board now for sure! If you haven’t been, definitely give them a go, you won’t be sorry!
Staff was rude and didn't take order properly.
This location gets something on my order wrong every time I go. They don't seem to have much of an attention for details.
The young people who work here are great and they make great sandwiches too!
They always give prompt and friendly service, the place is always clean, and I enjoy going here semi regularly.
Great place with no issues ever, been there a hundred times and the employees are always welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme
In a continuing education class for 10.5 hours today. No time nor desire to cook, so he picked up Jersey Mike's. Why is it so hard to get the veggies he requested on my sub in a tub? Then I have to make it myself when he gets home with it anyway. This is the reason so many places are going out of business. The employees are poorly trained by management and do not seem to care. I won't spend our hard-earned money at the Stow location ever again.
Atmosphere: 3
Food: 3
Service: 1
Friendly and prompt staff. Enjoyed our dinner tonight. Thanks!
Service: 5
Restaurantji Recommends
I love going here for a Philly cheesesteak with mushroom sandwich!! Fast and delishious🤩
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Horrible experience.....they overcharged me and the cashier didn't know how to reverse the charges....with 4....Count them...4 "assistant managers " looking on and being unable to do anything about it because of lack of training......had to wait a half hour for the "manager " to show up.....argument ensues....and he doesn't refund my money......HOWEVER....Corporate was very receptive to my experience....not only did they refund ALL of my $$ but they apologized and told me that this is a bad pattern at this particular location. Garbage experience....spend your $$ elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Absolutely insanely amazing staff! The skinny blonde and the girl with beautiful hair and the boy were incredibly kind to me and very helpful. This is the best Jersey Mike’s out there, and that’s a fact. This place rules. Go here and get a sandwich! It’ll be yummy, guaranteed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Received an uneasy feeling from this evenings staff, and the cashier on this shift never even acknowledged the tip given with a simple thank you!
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Sandwich
Sandwich was subpar, service was extremely slow for only having 1 customer. Watched the employees touch EVERYTHING including the register and NEVER changed gloves! They do NOT change gloves. Extremely unsanitary!
Atmosphere: 1
Food: 1
Service: 1
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