Wendy's
1051 Graham Rd, Stow
(330) 923-2682
Recent Reviews
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Great time n place
Atmosphere: 5
Food: 5
Service: 5
Giving 1 star only because they dropped the ball on communication. Ordered a lemonade and chocolate chip cookie on the app, and after getting home I found a sugar cookie in my bag. Don’t get me wrong it was still good, but not a chocolate chip cookie like I ordered. I wouldn’t have even cared if they had just let me know they were out of chocolate chip, I just wanted a sweet treat. I guarantee this lack of communication will give you trouble with other customers - you’re literally making trouble for yourselves.
Service: 1
Fast service
Atmosphere: 5
Food: 4
Service: 5
Love this location! No matter the time of day or who is working, they’re always friendly and the food is always hot and tastes great. Never had an issue here.
Atmosphere: 5
Food: 5
Service: 5
I'll never go back to this Wendy's. What is wrong with the world where they expect you to always order at a kiosk?? I couldn't find the item I wanted to order on the kiosk, and had to stand there waiting for help fir TWENTY MINUTES. I made eye contact with 4 employees, INCLUDING the manager before a young man asked ne if I was having a problem. He them went clear to the back to get someone trained to work the counter to take my order. Terrible service, and in my opinion, that starts with the manager who blatantly ignored me.
Atmosphere: 1
Food: 4
Service: 1
Every time I come to this location ivs been ignored or told that they dong know how to scan my code to receive points. Instead of going to the manager they brush me off. The kitchen always looks sporadic as if they dont know whats going on. Looks understaffed.
Atmosphere: 3
Food: 4
Service: 3
Check your French fries before you drive off. My container was half empty and had only 14 fries in it
Brenton was very helpful
Atmosphere: 5
Food: 5
Service: 5
The new frostys were terrible
Food: 1
The drive thru experience needs major work… lunch time sitting in the drive through for a mobile order for over 15 minutes is ridiculous. This is supposed to be fast food
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Good service and good food pain in the butt navigating parking to streets
Food: 5
Service: 5
The managing staff was very disrespectful and told us to leave because my son was a previous employee. No explanation was given and I was there with my family. I’m sure the staff doesn’t care but we will not patronize that location again.
Service: 1
I have to give five stars all around. Great food, Great service, and Great prices.
Atmosphere: 5
Food: 5
Service: 5
Missing order items numerous times and calls were not returned/answered. Don't expect proper service past 4pm.
Atmosphere: 3
Food: 3
Service: 1
So at 6 pm went oder beacon potato it had hair and papper on the bottom fries were nasty I call the them.no one answer phone I want my money back i all most chokr I took photos and I talk to.a guy name tim he said I can come.buy tom after I get off at 6 I hope there will be a mannger to show this photos
Food: 1
Service: 1
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