Absolutely love this place. Everything always taste delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Classic Roll
Mechelle Marie Carper
As much as they charge you would think they could hire someone who spoke and understood English.
Atmosphere: 3
Food: 4
Service: 1
K
They charge $.99 for a cup of water.
Crystal Johnson
Who doesn't love cinnabon?
Parking: Park outside of jc Penney, go down escalators, through cosmetics and into mall entrance. Cinnabon will be right in front of you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Brittany Thomas
It was okay. Tasted a bit old.
Lisa Alsarray
Ordered the churros and they were hard I couldn't eat them half of my order was missing. Never again.
Atmosphere: 2
Food: 1
Service: 2
Sunny, Ny Borders
Got a 4 pack box of classic cinnabons and a fly was sealed inside of the box
Regina Lister
Black friday ordered 4 after overcharging Rude girl states they didn’t have 4pks super Rude customer
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll
Josie Pinelli
My cinnamon rolls were fresh and Cinnabon only ran out of items at the very end of the day (8pm) when I have made purchases. The service was pretty good too.
Khristopher
All of the cinnamon rolls on display had hardly any frosting. Look at the recent review, you can see they put barely any frosting on them anymore.
If you have never eaten a Cinnabon before, then you haven't lived.
Yana Ganzha
Today in a Southpark mall the lady gave me a half of my pecabon. And was extremely rude to me…Could not imagine why people treat others so bad.The worst experience ever!
Holden Shearer
GREAT service! Great food
Jessica Marie
I have been purchasing from this location for years as I have not had any major issues. Recently I started working at the mall and they offered a Mall Employee Special coupon. The premise of the coupon if to give mall employees a free regular fountain drink with purchase of any classic. There is no expiration date stated. I had two coupons, the first time I received a hard time as I didn’t have a uniform to prove I was an employee. I told who I think is the manager that I am a manager at a clothing store right across the hall and we don’t wear uniforms. Then she said it was for those working so I couldn’t redeem it. Again, I told her I was and if it was that serious to redeem a coupon they put out, we could call another manager to verify that I was in fact, clocked in. It was about a minute of banter then reluctantly she gave it to me. I come back a second time to purchase a roll and redeem the coupon and I’m told I can’t because they “stopped doing it because no one was using the coupons”. As a consumer, I’m highly disappointed because there is absolutely no expiration on the coupon and as I asked the same girl, how would I know it’s expired so I could use it in time without such prevalent knowledge. I really am upset because I go there quite often and they are extremely rude. I have tried to take this up higher but I understand it’s independently operated by strongsville maybe as a licensed unit. I would like to speak to someone higher up in the chain of command as this is unacceptable customer service. The coupon issue and the deamenor the employee had while speaking with me, all extremely rude. And the experience has not changed. The way they handle customer service is deplorable.
Absolutely love this place. Everything always taste delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Classic Roll
As much as they charge you would think they could hire someone who spoke and understood English.
Atmosphere: 3
Food: 4
Service: 1
They charge $.99 for a cup of water.
Who doesn't love cinnabon?
Parking: Park outside of jc Penney, go down escalators, through cosmetics and into mall entrance. Cinnabon will be right in front of you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
It was okay. Tasted a bit old.
Ordered the churros and they were hard I couldn't eat them half of my order was missing. Never again.
Atmosphere: 2
Food: 1
Service: 2
Got a 4 pack box of classic cinnabons and a fly was sealed inside of the box
Black friday ordered 4 after overcharging Rude girl states they didn’t have 4pks super Rude customer
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll
My cinnamon rolls were fresh and Cinnabon only ran out of items at the very end of the day (8pm) when I have made purchases. The service was pretty good too.
All of the cinnamon rolls on display had hardly any frosting. Look at the recent review, you can see they put barely any frosting on them anymore.
Restaurantji Recommends
If you have never eaten a Cinnabon before, then you haven't lived.
Today in a Southpark mall the lady gave me a half of my pecabon. And was extremely rude to me…Could not imagine why people treat others so bad.The worst experience ever!
GREAT service! Great food
I have been purchasing from this location for years as I have not had any major issues. Recently I started working at the mall and they offered a Mall Employee Special coupon. The premise of the coupon if to give mall employees a free regular fountain drink with purchase of any classic. There is no expiration date stated. I had two coupons, the first time I received a hard time as I didn’t have a uniform to prove I was an employee. I told who I think is the manager that I am a manager at a clothing store right across the hall and we don’t wear uniforms. Then she said it was for those working so I couldn’t redeem it. Again, I told her I was and if it was that serious to redeem a coupon they put out, we could call another manager to verify that I was in fact, clocked in. It was about a minute of banter then reluctantly she gave it to me. I come back a second time to purchase a roll and redeem the coupon and I’m told I can’t because they “stopped doing it because no one was using the coupons”. As a consumer, I’m highly disappointed because there is absolutely no expiration on the coupon and as I asked the same girl, how would I know it’s expired so I could use it in time without such prevalent knowledge. I really am upset because I go there quite often and they are extremely rude. I have tried to take this up higher but I understand it’s independently operated by strongsville maybe as a licensed unit. I would like to speak to someone higher up in the chain of command as this is unacceptable customer service. The coupon issue and the deamenor the employee had while speaking with me, all extremely rude. And the experience has not changed. The way they handle customer service is deplorable.
Their cinnamon rolls are tasty,sweet and big
Loading...