the staff was genuinely the kindest and they were so quick. 10/10 service!!
Atmosphere: 5
Food: 5
Service: 5
JESSE JONES
seems like they got things in order Everything’s good
Atmosphere: 5
Food: 5
Service: 5
Hailey Mccullar
My baby is teething and has not been sleeping well. I was desperate to get out of the house and I needed a little pick me up so i placed an easy peasy online order for pickup. of course, as i’m literally in the turning lane to pull into the parking lot, my sweet baby falls asleep just as I am arriving. I called the store and explained and they were so cool! zipped thru the drive thru and grabbed my sandwich in silence only exchanging a smile and a wave, and kept that baby asleep!!!! huge win, just the random support I needed today. THANK YOU!!!!!
Atmosphere: 5
Food: 5
Service: 5
Glenn Lindamood
Great sandwiches and great service! Our favorite JJ location!
Atmosphere: 5
Food: 5
Service: 5
J.C. Montgomery
I went through the drive thru and placed my order and also asked if I could get a slice of meat because I had my dog with me. She said they couldn't just cut me a slice of meat they didn't have any way to do that. I said okay no problem. When I pulled up to the window, I saw a girl slicing meat with a meat slicer. When the girl came to the window to take my money, I handed it to her and asked why I wasn't able to get a slice of meat when someone was standing there slicing meat? She said she didn't know. She would get a manager. I said don't bother it's ok. I wasn't being nasty or anything, I was just asking a question. A couple seconds later, the manager came over and I just simply said I was just curious why I couldn't buy a piece of meat for my dog? She said, "oh I can sell you a piece of meat that's no problem". I said that's all I was asking for when I was placing my order but never mind, I'll just give her one from my sandwich. So she walked away. The manager came back and handed me my order and said she didn't have any way to ring up a piece of meat and that's why she couldn't sell one to me. So now I 2 different answers. So I thanked her for my order and I left. I pulled into a parking spot to enjoy my sandwich. When I opened it up, they didn't even bother cutting it in half. Is that standard practice? This is only my 2nd time at JJ. It's not a footlong sandwich but it would have been nice to have this 9 inch sandwich cut in half. Oh well, there's a bunch of other sub sandwich shops around.
Corner Stone
This was probably the worst establishment i ever worked for the general manager Chelsea was like working for a child and plays favoritism and steals money from drivers and will belittle customers out loud . Recommend driving 10 mins to avoid locatio.
Mervat Khafaga
Awesome! So accommodating and pleasant! Great job! Keep it up! I hope they get a raise for their hard work!
Dietary restrictions: So accommodating and pleasant about it.
Kid-friendliness: Super nice ?
Recommended dishes: Vegetarian Sub
Jasmine Sullivan
The food was good but I have never met such a rude staff. This woman manager I think came from the back screaming telling the other staff to not do something instead of telling them nicely. They all seemed overall irritated but I can clearly see why. We were in there for a while by the bathrooms and it was kind of sad. This new girl came in late for training and the manager totally embarrassed her in front of the whole staff. She was trying to tell her that her dad was bringing her and something happened with him but she was super rude to her to the point where it looked like she could literally cry I felt so bad? good food but treat your people better.
Atmosphere: 1
Food: 5
Service: 1
Cheryl Voth
I come to Strongsville location 1x a week I order a little john combo there was one tiny slice of roast beef on my sandwich. I won't come back to this location. 879 for a combo with basically no meat
I purchased a regular size sandwich and asked to have it cut in half. When I got home and opened it you couldn’t see any meat at all on the sandwich. I opened the bread on one half and it only had one small slice of turkey folded in half. The other half didn’t have much more so I had to combine the little meat I had onto one side to make a half way decent sandwich. When I called the store all the manager said was they would talk to the staff to make sure all the meat makes it on the sandwiches. No offer to make it right. I will NOT be going back and would urge anyone considering going there to choose another option!!I also reached out to Jimmy John's Corporate and all they said was they will share my feedback with the location. Again, as unacceptable response as no one is taking any action to resolve the complaint!
Atmosphere: 4
Food: 1
Service: 3
Robert Jaksa
I usually go for dinner later on and the place always stinks. Pretty sure they continue to mop the floor with dirty water. Walked out this time when I went the other day and didn’t get anything. Disappointing. Will take my business to another location.
Atmosphere: 1
Food: 1
Service: 1
Amany Yousef
I went to Jimmy John’s and the person making my sandwich Elyas was so kind and did great service
Atmosphere: 5
Food: 5
Service: 5
Kristin L
Zero stars if I could! Absolutely awful.I placed an order for a vegetarian sub, when I opened the bag at home was the biggest disappointment.Bread (stale), Lettuce, mayo that's all she wrote.When I called to speak with the manager again, it was major disappointment.Waste of money, wasted time, will not be going back.
the staff was genuinely the kindest and they were so quick. 10/10 service!!
Atmosphere: 5
Food: 5
Service: 5
seems like they got things in order
Everything’s good
Atmosphere: 5
Food: 5
Service: 5
My baby is teething and has not been sleeping well. I was desperate to get out of the house and I needed a little pick me up so i placed an easy peasy online order for
pickup. of course, as i’m literally in the turning lane to pull into the parking lot, my sweet baby falls asleep just as I am arriving. I called the store and explained and they were so cool! zipped thru the drive thru and grabbed my sandwich in silence only exchanging a smile and a wave, and kept that baby asleep!!!! huge win, just the random support I needed today. THANK YOU!!!!!
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches and great service! Our favorite JJ location!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru and placed my order and also asked if I could get a slice of meat because I had my dog with me. She said they couldn't just cut me a slice of meat they didn't have any way to do that. I said okay no problem. When I pulled up to the window, I saw a girl slicing meat with a meat slicer. When the girl came to the window to take my money, I handed it to her and asked why I wasn't able to get a slice of meat when someone was standing there slicing meat? She said she didn't know. She would get a manager. I said don't bother it's ok. I wasn't being nasty or anything, I was just asking a question. A couple seconds later, the manager came over and I just simply said I was just curious why I couldn't buy a piece of meat for my dog? She said, "oh I can sell you a piece of meat that's no problem". I said that's all I was asking for when I was placing my order but never mind, I'll just give her one from my sandwich. So she walked away. The manager came back and handed me my order and said she didn't have any way to ring up a piece of meat and that's why she couldn't sell one to me. So now I 2 different answers. So I thanked her for my order and I left. I pulled into a parking spot to enjoy my sandwich. When I opened it up, they didn't even bother cutting it in half. Is that standard practice? This is only my 2nd time at JJ. It's not a footlong sandwich but it would have been nice to have this 9 inch sandwich cut in half. Oh well, there's a bunch of other sub sandwich shops around.
This was probably the worst establishment i ever worked for the general manager Chelsea was like working for a child and plays favoritism and steals money from drivers and will belittle customers out loud . Recommend driving 10 mins to avoid locatio.
Awesome! So accommodating and pleasant! Great job! Keep it up! I hope they get a raise for their hard work!
Dietary restrictions: So accommodating and pleasant about it.
Kid-friendliness: Super nice ?
Recommended dishes: Vegetarian Sub
The food was good but I have never met such a rude staff. This woman manager I think came from the back screaming telling the other staff to not do something instead of telling them nicely. They all seemed overall irritated but I can clearly see why. We were in there for a while by the bathrooms and it was kind of sad. This new girl came in late for training and the manager totally embarrassed her in front of the whole staff. She was trying to tell her that her dad was bringing her and something happened with him but she was super rude to her to the point where it looked like she could literally cry I felt so bad? good food but treat your people better.
Atmosphere: 1
Food: 5
Service: 1
I come to Strongsville location 1x a week I order a little john combo there was one tiny slice of roast beef on my sandwich. I won't come back to this location. 879 for a combo with basically no meat
Food: 1
As always very yummy!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I purchased a regular size sandwich and asked to have it cut in half. When I got home and opened it you couldn’t see any meat at all on the sandwich. I opened the bread on one half and it only had one small slice of turkey folded in half. The other half didn’t have much more so I had to combine the little meat I had onto one side to make a half way decent sandwich. When I called the store all the manager said was they would talk to the staff to make sure all the meat makes it on the sandwiches. No offer to make it right. I will NOT be going back and would urge anyone considering going there to choose another option!!I also reached out to Jimmy John's Corporate and all they said was they will share my feedback with the location. Again, as unacceptable response as no one is taking any action to resolve the complaint!
Atmosphere: 4
Food: 1
Service: 3
I usually go for dinner later on and the place always stinks. Pretty sure they continue to mop the floor with dirty water. Walked out this time when I went the other day and didn’t get anything. Disappointing. Will take my business to another location.
Atmosphere: 1
Food: 1
Service: 1
I went to Jimmy John’s and the person making my sandwich Elyas was so kind and did great service
Atmosphere: 5
Food: 5
Service: 5
Zero stars if I could! Absolutely awful.I placed an order for a vegetarian sub, when I opened the bag at home was the biggest disappointment.Bread (stale), Lettuce, mayo that's all she wrote.When I called to speak with the manager again, it was major disappointment.Waste of money, wasted time, will not be going back.
As always very yummy!
Atmosphere: 5
Food: 5
Service: 5
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