KFC

12827 Pearl Rd, Strongsville
(440) 572-9399

Recent Reviews

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Shadi Taha

I recently visited this restaurant a couple of days ago and had a mixed experience. I ordered the chicken drumsticks, which were quite tasty and definitely met my expectations. However, the lemon cake left much to be desired. Unfortunately, it didn’t smell fresh, which was disappointing. While I enjoyed the main dish, the dessert fell short. I hope they can improve the quality of their baked goods in the future! Overall, I’d recommend the chicken but would suggest skipping the cake.

Atmosphere: 4

Food: 4

Service: 5

Theodore Szymanski

if I could put a picture in here I would, got a large fry and it wasn't even half full, and no frys fell into the bag, so which employee ate my fries? or decide to not put in the full amount?

Atmosphere: 2

Food: 2

Service: 3

Jim Foster

Had 12 piece original bucket delivered. The delivery was good, however the chicken was greasy. Enough grease to run a car motor. The skin was dripping and falling off the bone. Very over cooked, white meat was gray in color…

Food: 1

Service: 4

paul musselman

Chicken and sides served hot.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fried Chicken, Mac & Cheese, Cole Slaw

Angel Manuel “Dj Manny_” Rivera Ortiz

KFC, I missed a lot of all days with the big chicken. Lack of employees is the problem for a fast serving.

Atmosphere: 4

Food: 4

Service: 3

klcc five

No dine-in available here

Atmosphere: 1

Food: 1

Service: 1

Datekge 24

Very quick for fresh chicken and the staff was so nice

Atmosphere: 4

Food: 4

Service: 3

Timothy Kingen

They were closing in 20 minutes and the manager said she would still prepare us fresh chicken. Thank you!! You are appreciated ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

CROSSCUT 000

Terrible Experience – Stay Away!

I had an absolutely horrible experience at this KFC. When I was ordering, I had to repeat myself four times because the person taking my order seemed to have difficulty understanding English. The total came to about $30 for two small meals, and it only took them less than 3 minutes to prepare. When I got the food, it looked unappetizing: the biscuits were old, the fries seemed like they were days old, and the chicken was both undercooked and rock-hard.

I asked for a refund, but the employee refused, saying they don’t offer refunds. When I requested the manager’s or corporate’s contact information, he became upset and said he couldn’t provide it. After I found the corporate number myself and called, two employees came out and started yelling at me.

If I could, I’d give this KFC 0 out of 10 stars. I highly recommend avoiding this place – a complete disaster.

Atmosphere: 1

Food: 1

Service: 1

RedJDM

ABSOLUTELY HORRIBLE STAY AWAY. Food was dry and cold and looked like it was sitting for a day before they put it on my plate. When I asked the man at the counter he could barely speak English and refused to give me a refund. I called the corporate number and they also refused a refund. $28 in food and you give me that kind of food? Manager came out and started yelling at me also. Rude, nasty and uncooked food. Never will go back to this location in my life. STAY AWAY.

Atmosphere: 1

Food: 1

Service: 1

Michael Hicar

Not really a fan of KFC. This was a quick go to meal. The chicken was a bit greasy. Side bowls were smaller then expected and not worth the price charged.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Fried Chicken, Mac & Cheese, Gravy

Fadi Bukzam

Much improved. Thank you for opening the dining room and serve fresh fried chicken.

Atmosphere: 5

Food: 5

Service: 5

Kim Thames

Not going back for Chicken or Chicken tenders. Tenders texture was not pleasing. The outer coating was nice and crispy enough but not evenly crispy because they use a very textured batter, that works very well with fried chicken pieces. The texture of the meat itself was on the course side, in spots with other meat tissues, that I can't identify, it was something elastic like. Not sure what that's called. Big turn off. I will be back to try the biscuit.

Eric Schmitt

Fast, efficient and good prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Tender, Gravy

Jaina Marone

They listen to what you want. Great customer service. Crispy chicken sandwhich was very good,fries a bit cold .

Atmosphere: 4

Food: 4

Service: 5

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