drive thru time was terrible and my food wasn’t made to order. reached out for a refund and no one got back to me.
Atmosphere: 1
Food: 1
Service: 1
Dan Smith
I visited KFC In Strongsville today 7/10 at 11am . My brother and I waited some time before any one addressed us. Only to be told that we would have to wait 12 minutes longer for original chicken. The girl was rude and never said she was sorry for the delay. If a business opens at 11am they should have everything ready to serve the customers.. If I would have waited I would have been their for 30 minutes or longer. What POOR SERVICE.
Service: 1
Beth Koharik
Customer service was TERRIBLE and very unprofessional. Ordered online for a 5pm pickup. Walked in at 5:10 with no acknowledgement for any of the 5 workers. A gentleman in line ahead of me said he had been waiting for 30 minutes with also no acknowledgement and ended up leaving. When I was able to make eye contact with the lady behind the equipment and I asked about my order and acted like I was the one inconveniencing her and then find out it hadn’t even been started. She took her time preparing it and was not given even an apology or a thank you when I left. I will never go back there. They can care less about their job let along customers.
Service: 1
Lisa Grimmer
The food was hot and fresh didn’t wait long and Kareem was very friendly and professional. This is the best kfc location there is will now only go to this one going forward ! ☺️☺️
Atmosphere: 5
Food: 5
Service: 5
Shahd Kilani
Thank you best service kareem
Sheri Sullivan
Can't rate it a zero but it sure doesn't deserve even 1 star. Chicken strips looked like withered witch's fingers. They only had two biscuits and the large coleslaw wasn't even filled all the way. Plus one of the ladies that we're waiting on us at the window was going to overcharge us until we said something. And she acted like it was our fault. We'll never eat here again.
Enas World
Best service I've ever had at a fast food establishment. Food was hot and delicious. The staff his Name kareem , amazing super quick and incredibly friendly . I will definitely be back to get more food.
Atmosphere: 5
Food: 5
Service: 5
Lexi
Thank you, Calvin and staff! Great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Anaz xXx
Nice job Kareem will come back always
Samantha Daniels
Front cashier had an attitude answered a personal call while taking our order counters where dirty will never go back there
Chicken tenders were small, and processed. Not original recipe like they used to be.
Atmosphere: 3
Food: 1
Service: 5
Youssef Abdelaal
I ate here and their food met my expectations and we were served by Kareem and he made it fresh and very good and met my expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Famous Bowl, Cole Slaw, Mac \u0026 Cheese, Chicken Tender, Buffalo Ranch, 5 PC Tenders Big Box
Luay Sukarieh
First i would like to thanks the manager Kareem for his outstanding service and care, Food was amazing, best tenders ever. One of the best kFC location, very friendly team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
Shadi Taha
I recently visited this restaurant a couple of days ago and had a mixed experience. I ordered the chicken drumsticks, which were quite tasty and definitely met my expectations. However, the lemon cake left much to be desired. Unfortunately, it didn’t smell fresh, which was disappointing. While I enjoyed the main dish, the dessert fell short. I hope they can improve the quality of their baked goods in the future! Overall, I’d recommend the chicken but would suggest skipping the cake.
Atmosphere: 4
Food: 4
Service: 5
Theodore Szymanski
if I could put a picture in here I would, got a large fry and it wasn't even half full, and no frys fell into the bag, so which employee ate my fries? or decide to not put in the full amount?
drive thru time was terrible and my food wasn’t made to order. reached out for a refund and no one got back to me.
Atmosphere: 1
Food: 1
Service: 1
I visited KFC In Strongsville today 7/10 at 11am . My brother and I waited some time before any one addressed us. Only to be told that we would have to wait 12 minutes longer for original chicken. The girl was rude and never said she was sorry for the delay. If a business opens at 11am they should have everything ready to serve the customers.. If I would have waited I would have been their for 30 minutes or longer. What POOR SERVICE.
Service: 1
Customer service was TERRIBLE and very unprofessional. Ordered online for a 5pm pickup. Walked in at 5:10 with no acknowledgement for any of the 5 workers. A gentleman in line ahead of me said he had been waiting for 30 minutes with also no acknowledgement and ended up leaving. When I was able to make eye contact with the lady behind the equipment and I asked about my order and acted like I was the one inconveniencing her and then find out it hadn’t even been started. She took her time preparing it and was not given even an apology or a thank you when I left. I will never go back there. They can care less about their job let along customers.
Service: 1
The food was hot and fresh didn’t wait long and Kareem was very friendly and professional. This is the best kfc location there is will now only go to this one going forward ! ☺️☺️
Atmosphere: 5
Food: 5
Service: 5
Thank you best service kareem
Can't rate it a zero but it sure doesn't deserve even 1 star. Chicken strips looked like withered witch's fingers. They only had two biscuits and the large coleslaw wasn't even filled all the way. Plus one of the ladies that we're waiting on us at the window was going to overcharge us until we said something. And she acted like it was our fault. We'll never eat here again.
Best service I've ever had at a fast food establishment. Food was hot and delicious. The staff his Name kareem , amazing super quick and incredibly friendly . I will definitely be back to get more food.
Atmosphere: 5
Food: 5
Service: 5
Thank you, Calvin and staff! Great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Nice job Kareem will come back always
Front cashier had an attitude
answered a personal call while taking our order counters where dirty will never go back there
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Chicken tenders were small, and processed. Not original recipe like they used to be.
Atmosphere: 3
Food: 1
Service: 5
I ate here and their food met my expectations and we were served by Kareem and he made it fresh and very good and met my expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Famous Bowl, Cole Slaw, Mac \u0026 Cheese, Chicken Tender, Buffalo Ranch, 5 PC Tenders Big Box
First i would like to thanks the manager Kareem for his outstanding service and care, Food was amazing, best tenders ever.
One of the best kFC location, very friendly team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
I recently visited this restaurant a couple of days ago and had a mixed experience. I ordered the chicken drumsticks, which were quite tasty and definitely met my expectations. However, the lemon cake left much to be desired. Unfortunately, it didn’t smell fresh, which was disappointing. While I enjoyed the main dish, the dessert fell short. I hope they can improve the quality of their baked goods in the future! Overall, I’d recommend the chicken but would suggest skipping the cake.
Atmosphere: 4
Food: 4
Service: 5
if I could put a picture in here I would, got a large fry and it wasn't even half full, and no frys fell into the bag, so which employee ate my fries? or decide to not put in the full amount?
Atmosphere: 2
Food: 2
Service: 3
Loading...