Starbucks

Name: Starbucks
Address: 17180 Royalton Rd, Strongsville, Ohio, 44136, US
Telephone: (440) 572-1105
Price range: $$
Rating: 2.1

$$ • Coffee Shops

Hours:
17180 Royalton Rd, Strongsville
(440) 572-1105

Menu Order Online

About Starbucks

Starbucks, a popular coffee shop, has received mixed reviews from customers. Some have experienced issues with their orders, such as a Grande Strawberry Açaí Lemonade tasting like water and a Venti Gingerbread not being fully filled. The drink was only warm, not hot. Additionally, the drive-thru design has been criticized for causing congestion and difficulty exiting, with wait times reaching up to 46 minutes. The menu has been noted to be inaccurate, advertising holiday items that were no longer available. The cleanliness of the location was questioned, with trash and stocking boxes present in the waiting area.

While many customers have noted that the employees are kind, courteous, and quick, some have also mentioned that the store is understaffed, which can lead to delays. There have been observations of employees being distracted by other conversations rather than focusing on orders. This made it difficult for staff to handle the stress of busy times. The limited seating and only a couple of power outlets available continue to make it less suitable for working or socializing. Customers have suggested improvements, such as adding a velvet rope to keep people from walking behind the counter, as some staff members struggled with this issue. Despite these challenges, some customers enjoyed their drinks, like the pumpkin cream cold brew, and appreciated the ample free parking and handicap spots. Management and overall standards of this location have been called into question by multiple customers.