Please actually feel your large drinks up instead of putting a medium amount of liquid in a large cup when somebody pays for a large. Thanks
Marcus Lahetta
This is the absolute worst Starbucks I've ever been to. They need new management & better employees. Just terrible. The newer location on Pearl is next level good...Especially compared to this location. I try to avoid and go to the others.
Atmosphere: 1
Food: 2
Service: 1
smt
I am a senior citizen. I at times have a hard time using apps. Bethany helped me use an offer I received. She was so kind. The people at this location were constantly fulfilling orders, whether they were done inside the store, the drive thru, or in advance using the app.
Atmosphere: 4
Food: 5
Service: 5
E. Tino Roncone
They have the nicest staff working here! Bravo!!
Atmosphere: 3
Service: 5
Richard De Jesus (Richy)
Was Having a bad day already and then my Order was made wrong but the dude that was managing went above and beyond to fix it thank you! 💛🙏
Atmosphere: 5
Food: 5
Service: 5
Leeann J (Leelee)
I don't stop here often. Today was not their day. I asked about the pecan latte. Eventually we (Barista & myself) that its a syrup and I wanted regular milk...not oatmilk. It was a struggle. My drink was made promptly and it felt light. I know that this latte was not poured correctly and did contain the correct amount of milk. Truly, how could I prove it? I was a Barista for this company for 10yrs+ and was schooled in the correct way to make drinks. Anyway, my point being check your drinks for accuracy and please just visit the local coffee houses and stop patronizing this terrible company!!! Today, was my last day. I will never visit another Starbucks.
Atmosphere: 1
Service: 1
Rachel Rado
Customer service is trash, told me to wait back in line at the drive thru
Service: 1
Holly Sandy
Paid over $5 for a half cup of coffee!!! Terrible service and not worth my time
Atmosphere: 1
Food: 1
Service: 1
Home Office
Slowest Starbucks in the area. 7 minute wait at the window with only car ahead of me. Can't make a simple iced coffee with normal amount of half and half correctly. Attached is a photo of half and half with coffee, not coffee with half and half. I asked for normal amount of half and half. If this was a one-off I wouldn't bother reviewing it but this happens every time I come to this location. Can't even imagine what it would look like if I asked for extra cream. Unacceptable. The manager is going to give me the cut and paste generic contact Starbucks. I already did. Shouldn't have to do that every visit.
Atmosphere: 3
Food: 1
Service: 1
vonbock4111
A lack of sugar-free options is the only reason they didn't get a higher rating, the workers were great.
Workers didn’t even acknowledge me. I was waiting for help and they ignored me. I paid $7 for this drink and this is what I got? All ice? This isn’t right.
Atmosphere: 1
Food: 1
Service: 1
Jocelyn Giraldo
Everytime me or my sister have gone here they always seem to be out of a lot. This time cold foam and anything strawberry. We waiting a while to even pay than longer to get our drinks. They seemed to only have 2 people but the two cars after us had their drinks already made and waiting.
Atmosphere: 3
Food: 2
Service: 3
Kat Auwarter
Slowest starbucks I've ever been to. The girls seemed to busy chit chatting. It is what it is. Ima drink starbucks no matter what city or state I'm in.
Atmosphere: 3
Food: 4
Service: 3
Bob Pauley
Typical
Atmosphere: 5
Food: 5
Service: 5
Kimbobo love
Every time anyone comes to this location something is always up, I just went and apparently they can’t take any customers because their water is running out. That sounds very stupid of an excuse to not do their job!
Please actually feel your large drinks up instead of putting a medium amount of liquid in a large cup when somebody pays for a large. Thanks
This is the absolute worst Starbucks I've ever been to. They need new management & better employees. Just terrible. The newer location on Pearl is next level good...Especially compared to this location. I try to avoid and go to the others.
Atmosphere: 1
Food: 2
Service: 1
I am a senior citizen. I at times have a hard time using apps. Bethany helped me use an offer I received. She was so kind. The people at this location were constantly fulfilling orders, whether they were done inside the store, the drive thru, or in advance using the app.
Atmosphere: 4
Food: 5
Service: 5
They have the nicest staff working here! Bravo!!
Atmosphere: 3
Service: 5
Was Having a bad day already and then my Order was made wrong but the dude that was managing went above and beyond to fix it thank you! 💛🙏
Atmosphere: 5
Food: 5
Service: 5
I don't stop here often. Today was not their day. I asked about the pecan latte. Eventually we (Barista & myself) that its a syrup and I wanted regular milk...not oatmilk. It was a struggle. My drink was made promptly and it felt light. I know that this latte was not poured correctly and did contain the correct amount of milk. Truly, how could I prove it? I was a Barista for this company for 10yrs+ and was schooled in the correct way to make drinks.
Anyway, my point being check your drinks for accuracy and please just visit the local coffee houses and stop patronizing this terrible company!!! Today, was my last day. I will never visit another Starbucks.
Atmosphere: 1
Service: 1
Customer service is trash, told me to wait back in line at the drive thru
Service: 1
Paid over $5 for a half cup of coffee!!! Terrible service and not worth my time
Atmosphere: 1
Food: 1
Service: 1
Slowest Starbucks in the area. 7 minute wait at the window with only car ahead of me. Can't make a simple iced coffee with normal amount of half and half correctly. Attached is a photo of half and half with coffee, not coffee with half and half. I asked for normal amount of half and half. If this was a one-off I wouldn't bother reviewing it but this happens every time I come to this location. Can't even imagine what it would look like if I asked for extra cream. Unacceptable. The manager is going to give me the cut and paste generic contact Starbucks. I already did. Shouldn't have to do that every visit.
Atmosphere: 3
Food: 1
Service: 1
A lack of sugar-free options is the only reason they didn't get a higher rating, the workers were great.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Workers didn’t even acknowledge me. I was waiting for help and they ignored me. I paid $7 for this drink and this is what I got? All ice? This isn’t right.
Atmosphere: 1
Food: 1
Service: 1
Everytime me or my sister have gone here they always seem to be out of a lot. This time cold foam and anything strawberry. We waiting a while to even pay than longer to get our drinks. They seemed to only have 2 people but the two cars after us had their drinks already made and waiting.
Atmosphere: 3
Food: 2
Service: 3
Slowest starbucks I've ever been to. The girls seemed to busy chit chatting. It is what it is. Ima drink starbucks no matter what city or state I'm in.
Atmosphere: 3
Food: 4
Service: 3
Typical
Atmosphere: 5
Food: 5
Service: 5
Every time anyone comes to this location something is always up, I just went and apparently they can’t take any customers because their water is running out. That sounds very stupid of an excuse to not do their job!
Atmosphere: 1
Food: 1
Service: 1
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