Dairy Queen (Treat)

Mediocre ice cream but they finally repaved their minefield lot

1 milkshake, aka chocolate milk. 1 blizzard milkshake consistency with no candy treats. Horrible products. Horrible service. Next they will wonder why nobody goes there. Boardman or poland 10x better.

Terrible...took me 1 minute to get home. Struthers dairy queen . Horrible....it is ice cream with no heath in it...supposed to be a blizzard..not to mention the chocolate milkshake was chocolate milk

Placed an order last month July 15, 2025 and the ice cream wasn’t made correctly. Ordered four items. They weren’t made correctly or to order. Did call in the same day and had a manger take my name down and they said I can get it replaced the next time I come through. When I called in again they said it was too late to be replace and was very rude over the phone. I did try to explain that no one had told me I needed to get it replaced the week of and I also told the previous person I spoke with that I was going into work that day and the ice cream wasn’t made correctly already dropped off to my kids. They said that it was fine and I could come in the next time I can. They didn’t say I needed to return the ice cream whereas the person I just spoke on the phone with today was rude and said I needed to bring the ice cream in and have it replaced the week of. I wasn’t made aware of this and tried to tell her this on the phone and she raised her voice. Will not be visiting the Struthers Dairy Queen for a while. I love Dairy Queen but the customer service here is not good.

Been there three times this past week. Ordered nearly the same thing each time.

First day was fine. Got it right.

Second order was wrong. Wanted a Blue Razz Misty Freeze, a Brownie and Oreo Cupfection, and a Large chocolate Hot fudge Sundae…. They gave me a Hot Fudge Shake with Vanilla instead messing up that order. I said whatever it’s fine still Hot Fudge.

Just today I go and order the same, but asked for less Oreo and more Brownie and they charge me for an extra scoop of Brownie, then when I get to the cupfection it’s still 80% Oreo. I specifically said I wanted less Oreo. This is the 2nd time this week yall messed up my order. Not only messed up my order but gave me sass when I asked nicely “Would it be possible for it to be 90% Brownie 10% Oreo.” Changed the worker at the drive thru and got “What did you want now?” Some service. Going to start going to the one on Market Street because they’re not rude and have never gotten my order wrong. Plus I saw another review about plastic pieces in the drinks. Yall still doing that? I thought that was fixed years ago.

Poor service won’t sell cones with purchase of quarts

Went up last Tuesday night about 9:15 order a banana split took it home sat down to eat it to find out no bananas!

My husband went up to get two large blizzards we live right down the street they were inedible. They were so thin when u took the lids off it spilled everywhere. He said young kids were working in their and it was a mess I called the male manager said nothing he can do if we don't come back up, I am not going back up I just threw them away.

4 people working and took forever to get waited on

Fast service like always friendly staff

Ordered this cake a few days in advanced for my boyfriend’s birthday today, this cake honestly looks like a kid did it, it’s hard for me to speak up in the moment but I feel like if I’m paying for your service it should be right, I said no red on the outside and it’s sloppy and not even centered, I could’ve done this better myself and I’m regretting even accepting this, at this point I’m just hoping it taste good.

Yummy as all get up! Love the chicken strip basket 😊

I’ve never had a Blizzard be drinkable with 0.2mi radius drive there and back!! I literally live around the corner. Let me explain why. I handed the girl 2 coupons and money. It literally took 2 girls, not just one, 10mins.to figure out my change!!!!!! Absolutrky no excuse for this kind of service. What makes it even worse. I saw the girl try to hand the 1st part of my order, a M sundae, to the car in front of me. So you tell me. Would you have brought your 93 yr mother a Sundae that was melted so badly. The tops scoop totally slid off. No choc syrup because it was all melted!!!
Come on now!! I honestly dont know how these millenials are going to survive!!! I feel sorry that girl couldnt figure out how to use the coupons. To take and do the nath and apply the discounts. So, yall now know hiw an Oreo Blizzard and a med Sundae became drinkable only going 0.2mi up and back!!!
The girl at the window made NO eye contact with me thr entire transaction🧐🧐 Ironic how these millenials feel entitled to respect when they dont even know the meaning. More importantly they Do Not Care.

Horrible customer service. The girl at the window was extremely rude, like the fact that they messed up everything on my order was my fault and an inconvenience. Frozen pretzels, and 2 completely wrong drinks.

Couldn’t believe all of this shredded plastic fit in in one large Orange Julius. I would definitely avoid this location. Workers didn’t seem to care in the slightest. Probably should spend less time flipping blizzards upside down and more time paying attention to what they’re blending.