Doughnuts were fresh. Service was friendly. Wish they bring back the custom gift cards
Atmosphere: 3
Food: 4
Service: 4
Payton Delgado
every single time i have gone to this dunkin’ donuts, i have had a terrible experience from missing food items, having them made wrong, and even cold, still frozen food in the middle. i have never been to a worse dunkin and would honestly skip the trip and go to Starbucks instead.
Atmosphere: 1
Food: 1
Service: 1
Canada Marie
this location stinks. it's smelly.
Glenn Kerr
Best coffee from the national chains
Atmosphere: 5
Food: 5
Service: 5
April Hughes
Dunkin has been a favorite since it was Mr. Donut 🍩
Atmosphere: 5
Food: 5
Service: 5
Chris Dorman
There donuts are always dry and hard def not fresh coffee is always burnt tasting..... AGAIN I TELL THE GIRL DONT PUT REG CREAM AND SUGAR I ASKED FOR 5 CARMEL 5CREME AND 5SUGAR BECAUSE I SAID THAT SHE GAVE ME BLACK COFFEE GOOD THING I TASTED AT THE WINDOW TO DO SOMETHING OUT OF SPITE IS CLOWN WORK
Atmosphere: 4
Food: 2
Service: 2
Kalee Blasko
I will NEVER go to this dunkin EVER! I always get the same coffee all the time! My coffee is NEVER mixed now I worked at dunkin in Austintown we were NEVER aloud to hand out coffee not mixed. All the syrups had to be mixed before handing it out! Every time i’ve went there it was not mixed! Not only that they don’t listen to what you want in your coffee I get 4 cream and 4 sugar and 3 caramel and 3 french vanilla when I received my coffee the passed two days it was still dark tasting and i also get cold foam and still did not get what I wanted
Atmosphere: 1
Food: 1
Service: 1
Cheryl Pachner
Had an absolutely horrible experience. I've been getting the same drink for years. I always get less ice in my drink I know it always will be directly to the top but this was the worst I've ever seen. I talked to the person who made it and all he did was make excuses instead of correcting the problem and then he just dismissed me. Now I will never go there again!!! I wish I could have got my money back I paid for a large and got small. I've gone to many other ones and have never been treated this way. The photo with barely anything in it is the one they made and these other two are from different stores. Where's your excuses now!!! 😡
Atmosphere: 1
Food: 1
Service: 1
Stephanie Webb
They did not scan my loyalty card. When I asked them to I was told to contact support so I did. The line did not take calls so I emailed...no response. Not good business practice.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Croissant
Christopher Brozman
I’ve been there in the morning at 9 o’clock, and your donuts are always still. You need to keep a bowl of warm water in that glass to keep the donuts fresh they’re terrible.
By far the worst Dunkin I have ever been to. It's ran and operated at a very piss poor level. The teenage employees are extremely sloppy and unprofessional. This place is run like a McDonald's in the ghetto. Kids just standing around literally doing nothing at all or being completely rude to the customers and messing up orders. I don't know what the heck the manger was doing at this time. I definitely won't be back to this location. Starbucks is the real M.V.P
Atmosphere: 1
Food: 1
Service: 1
Joe Markovitch
I got my coffee and left. That’s all I wanted
Atmosphere: 3
Food: 3
Service: 3
Stephanie
Each time I order the peppermint matcha there is nothing what it says what it looks like it's supposed to have the caramel it's supposed to have the whipped cream there is no caramel there is no whipped cream so if anybody orders the peppermint matcha it's nothing what it looks like on a picture Attitudes need to be checked And rechecked at the door. And if anybody orders their food very cold not hot coffee cold taste like it's burnt monkeys could have better quality than anybody else that works at Duncan like literally I have better service at McDonald's then I do at Duncan Duncan needs to step up their game a little bit harder when it comes down to their coffee and their quality they're supposed to be high quality coffee supposed to be high quality taste there is no high quality coffee and there's no high quality taste now Crystal time I order they screw up a wet dream sorry Duncan need to step up your game a little harder
Doughnuts were fresh. Service was friendly. Wish they bring back the custom gift cards
Atmosphere: 3
Food: 4
Service: 4
every single time i have gone to this dunkin’ donuts, i have had a terrible experience from missing food items, having them made wrong, and even cold, still frozen food in the middle. i have never been to a worse dunkin and would honestly skip the trip and go to Starbucks instead.
Atmosphere: 1
Food: 1
Service: 1
this location stinks. it's smelly.
Best coffee from the national chains
Atmosphere: 5
Food: 5
Service: 5
Dunkin has been a favorite since it was Mr. Donut 🍩
Atmosphere: 5
Food: 5
Service: 5
There donuts are always dry and hard def not fresh coffee is always burnt tasting.....
AGAIN I TELL THE GIRL DONT PUT REG CREAM AND SUGAR I ASKED FOR 5 CARMEL 5CREME AND 5SUGAR BECAUSE I SAID THAT SHE GAVE ME BLACK COFFEE GOOD THING I TASTED AT THE WINDOW TO DO SOMETHING OUT OF SPITE IS CLOWN WORK
Atmosphere: 4
Food: 2
Service: 2
I will NEVER go to this dunkin EVER! I always get the same coffee all the time! My coffee is NEVER mixed now I worked at dunkin in Austintown we were NEVER aloud to hand out coffee not mixed. All the syrups had to be mixed before handing it out! Every time i’ve went there it was not mixed! Not only that they don’t listen to what you want in your coffee I get 4 cream and 4 sugar and 3 caramel and 3 french vanilla when I received my coffee the passed two days it was still dark tasting and i also get cold foam and still did not get what I wanted
Atmosphere: 1
Food: 1
Service: 1
Had an absolutely horrible experience. I've been getting the same drink for years. I always get less ice in my drink I know it always will be directly to the top but this was the worst I've ever seen. I talked to the person who made it and all he did was make excuses instead of correcting the problem and then he just dismissed me. Now I will never go there again!!! I wish I could have got my money back I paid for a large and got small. I've gone to many other ones and have never been treated this way. The photo with barely anything in it is the one they made and these other two are from different stores. Where's your excuses now!!! 😡
Atmosphere: 1
Food: 1
Service: 1
They did not scan my loyalty card. When I asked them to I was told to contact support so I did. The line did not take calls so I emailed...no response. Not good business practice.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Croissant
I’ve been there in the morning at 9 o’clock, and your donuts are always still. You need to keep a bowl of warm water in that glass to keep the donuts fresh they’re terrible.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Dozen Donuts
Restaurantji Recommends
Drive thru is usually on point!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Original Blend
Good coffee and sandwiches
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Croissant
By far the worst Dunkin I have ever been to. It's ran and operated at a very piss poor level. The teenage employees are extremely sloppy and unprofessional. This place is run like a McDonald's in the ghetto. Kids just standing around literally doing nothing at all or being completely rude to the customers and messing up orders. I don't know what the heck the manger was doing at this time. I definitely won't be back to this location. Starbucks is the real M.V.P
Atmosphere: 1
Food: 1
Service: 1
I got my coffee and left. That’s all I wanted
Atmosphere: 3
Food: 3
Service: 3
Each time I order the peppermint matcha there is nothing what it says what it looks like it's supposed to have the caramel it's supposed to have the whipped cream there is no caramel there is no whipped cream so if anybody orders the peppermint matcha it's nothing what it looks like on a picture
Attitudes need to be checked And rechecked at the door. And if anybody orders their food very cold not hot coffee cold taste like it's burnt monkeys could have better quality than anybody else that works at Duncan like literally I have better service at McDonald's then I do at Duncan Duncan needs to step up their game a little bit harder when it comes down to their coffee and their quality they're supposed to be high quality coffee supposed to be high quality taste there is no high quality coffee and there's no high quality taste now Crystal time I order they screw up a wet dream sorry Duncan need to step up your game a little harder
Atmosphere: 1
Food: 1
Service: 1
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