The employees were very nice. The pizza tasted horrible. The boneless chicken was okay.
Atmosphere: 4
Food: 1
Service: 5
Katrina Dixon
Ordered 4 personal pan pizzaa in the app. I was told they would be ready at 7:26. I arrive at 7:30 and was told there were 6 cars ahead of me and I said why would the app give a time she said obviously it is wrong and slammed the window shut. Ended up waiting 40 minutes for 3 burnt pizzas
Atmosphere: 2
Food: 3
Service: 1
Steve Schlosnagle
You on can't beat their sale prices for value. For the price of one meal elsewhere I get enough food for 3 meals.
Atmosphere: 5
Food: 5
Service: 5
Beverly Carlson
Was only one girl working and she was busting her butt and doing the best she could. You should never have one person working.
Atmosphere: 5
Food: 5
Service: 5
Tihana Savanovic
Terrible incompetence employees. Bout to call ice they need to go
Anthony Gorslene
Great location to get pizza from. Always fresh hot and ready to go.
Food: 5
Service: 5
eric carpena jr
Give that lady that works all by her self a raise!!!!!!
Atmosphere: 2
Food: 5
Service: 4
Tyler Napolitano
Answer the phone!
Erin Yerkey
Let me start by saying we have lived in this area for 18 years and order from this location quite often so we know what the food is supposed to look like. I ordered my son cheese bread(like I always do), pick it up and this is what we received. This is NOT what the Pizza Hut cheese bread looks like. This looks like someone made a mistake making breadsticks and tried to re-use the bread by quickly throwing some cheese on it and tossing it in the oven so as not to actually have to make our order. So we pick up the order and I always check our food(force of habit). I see the bread and decide to take it inside because I know this is not correct. The employee inside insists that this is in fact the correct way they make the bread and always has been. Apparently every other employee for the past 18 years we've been ordering from here must've been making it wrong then. They do offer to re-make it but I told them no thank you and I'll just take a refund. I reached out to the corporate office because again I know for a fact that this is not what the Pizza Hut cheese bread looks like. In fact all you have to do is google it. This was back on January 27, 2025. I was told someone from that store would reach out within 3 days. On February 3rd(7 days later) I reached out to them again saying I still hadn't heard from anyone. They replied that same day with an auto response saying someone would contact me within 3 days. Today is February 25, 2025(18 days later) and I still had heard NOTHING! I emailed them again today saying I still expect a response. Customer service is atrocious and employees do not know how to make food the correct way. We will still gladly patron Pizza Hut but never this location again. Go elsewhere if you want your food to be made correctly.
Edited 3/11/2025 to say I received ANOTHER automated email on 2/28/25 saying someone would be reaching out to me from that store in THREE days. It has now been 11 days since that email and no one from the restaurant has called, emailed or ANYTHING.
Edited 4/1 - still ZERO RESPONSE from anyone at the store after the automated email from their corporate office. Again, absolutely horrible customer service.
Food: 1
Service: 1
Linda Purtts
Worst place ever, the service is terrible and the pizza is awful too. DONT. EVER. EAT. HERE!
I was trying to order a pizza tonight for my family. As I called, I was asked if I wanted pick up or delivery. I said I would like delivery and I was super nice to the man on the phone, I gave him my number for the order and when he asked for my name I tried to tell him and then I was rudely hung up on for no reason at all. I tried to call back on the same number and no one picked up.
I then got on another number and called. This time a woman answered. Everything seemed to be going well. She seemed nice. Once I was done ordering she asked me how I would like to pay. Cash or Card were the options and I had to confirm this with my mother since I’m 17 years old and I’m not the one paying, so I tell the lady if she could hold on for a moment while I ask my mom, which I was super nice about. I mute my phone and as I’m walking towards my mom I hear the lady say “She’s asking her mom if she wants to pay cash or card, how unbelievable” in a rude snarky tone, which I was appalled by, so I unmuted my phone and informed her that I heard what she said and that I would not like to order any further, I told her to have a great night as I hung up. I’ve worked in customer service before and I’ve never had such an attitude towards a customer that caused no harm, these people need some serious training and evaluation. This interaction ruined the image I had for this place and I will never order again.
Atmosphere: 1
Food: 1
Service: 1
Tierra Stevens
I ordered 2 personal boxes w boneless wings, some bread and cheese sticks and more boneless wings. Got it delivered because i don't have my car. It get here and one box has fries instead of boneless wings. I call and they hang up on me. I thought i was tripping and called back hang up again. I called 3 more times and each time they picked up and hung up. Didn't care about the mistake more mad about getting hung up on as if you knew u messed up or did it on purpose.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Sticks, Breadsticks, Boneless Wings, Personal Pan Pizza
Jerry A
it was under cooked and tasted terrible, it went in the trash
Atmosphere: 1
Food: 1
Service: 1
shawn mazza
I DONT EVEN KNOW WHERE TO BEGIN! I placed an order for my son’s birthday party nothing crazy 8 medium pep pizzas easy enough. I placed with enough time to have them ready at 115 pm more then enough time once again. I get there at 113 maybe and there’s a worked sticking his head out the window of this “Pizza Hut express” I didn’t know it was that kind, and he’s smoking!!! A freaking cigarette I can only hope it was a cigarette! Out the window! I pull up he hurries inside the window and I say pick up for Shawn. He proceeded to tell me the total which I already knew and paid. All seemed good… so far. Hands me the 8 pizzas I get to the party start opening first two seemed good and then it looks like they just got lazy! No cheese barely one pepperoni per slice if that and barely any cheese! Whatever the kids ate it fine. Next day (today) I get an alert from my bank for a new charge mind u I was charged at pickup. For a way higher total then what I paid. I was so confused I hurried and called the store and the guy after looking into who said he was a manager said o yea haha the guy accidentally hit the tip button and I quote (he has fat fingers) bull!!! Terrible excuse and nothing was funny! My bank account overdraft because of it and I didn’t find the humor in it whatsoever! Then they proceed to call me later after they said they refund it which they did only to take it right back again! Then they tried saying well it most be your bank!?! Ummm no my bank doesn’t make mistakes like that you guys did!!! I demand this be fixed I want someone from corporate to reach out I want a full refund! And I want a form of apology a sincere apology from the two managers at this store who thought this was a joke Nick and Cara!
Atmosphere: 1
Food: 2
Service: 1
Allison Bennett
Their food had a roach on my pizza I cant believe it I almost ate it along with my child who loves pizza I will be reporting this place to the health department! Never go here u will get bugs in your food !
The employees were very nice. The pizza tasted horrible. The boneless chicken was okay.
Atmosphere: 4
Food: 1
Service: 5
Ordered 4 personal pan pizzaa in the app. I was told they would be ready at 7:26. I arrive at 7:30 and was told there were 6 cars ahead of me and I said why would the app give a time she said obviously it is wrong and slammed the window shut. Ended up waiting 40 minutes for 3 burnt pizzas
Atmosphere: 2
Food: 3
Service: 1
You on can't beat their sale prices for value. For the price of one meal elsewhere I get enough food for 3 meals.
Atmosphere: 5
Food: 5
Service: 5
Was only one girl working and she was busting her butt and doing the best she could. You should never have one person working.
Atmosphere: 5
Food: 5
Service: 5
Terrible incompetence employees. Bout to call ice they need to go
Great location to get pizza from. Always fresh hot and ready to go.
Food: 5
Service: 5
Give that lady that works all by her self a raise!!!!!!
Atmosphere: 2
Food: 5
Service: 4
Answer the phone!
Let me start by saying we have lived in this area for 18 years and order from this location quite often so we know what the food is supposed to look like. I ordered my son cheese bread(like I always do), pick it up and this is what we received. This is NOT what the Pizza Hut cheese bread looks like. This looks like someone made a mistake making breadsticks and tried to re-use the bread by quickly throwing some cheese on it and tossing it in the oven so as not to actually have to make our order. So we pick up the order and I always check our food(force of habit). I see the bread and decide to take it inside because I know this is not correct. The employee inside insists that this is in fact the correct way they make the bread and always has been. Apparently every other employee for the past 18 years we've been ordering from here must've been making it wrong then. They do offer to re-make it but I told them no thank you and I'll just take a refund. I reached out to the corporate office because again I know for a fact that this is not what the Pizza Hut cheese bread looks like. In fact all you have to do is google it. This was back on January 27, 2025. I was told someone from that store would reach out within 3 days. On February 3rd(7 days later) I reached out to them again saying I still hadn't heard from anyone. They replied that same day with an auto response saying someone would contact me within 3 days. Today is February 25, 2025(18 days later) and I still had heard NOTHING! I emailed them again today saying I still expect a response. Customer service is atrocious and employees do not know how to make food the correct way. We will still gladly patron Pizza Hut but never this location again. Go elsewhere if you want your food to be made correctly.
Edited 3/11/2025 to say I received ANOTHER automated email on 2/28/25 saying someone would be reaching out to me from that store in THREE days. It has now been 11 days since that email and no one from the restaurant has called, emailed or ANYTHING.
Edited 4/1 - still ZERO RESPONSE from anyone at the store after the automated email from their corporate office. Again, absolutely horrible customer service.
Food: 1
Service: 1
Worst place ever, the service is terrible and the pizza is awful too. DONT. EVER. EAT. HERE!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was trying to order a pizza tonight for my family. As I called, I was asked if I wanted pick up or delivery. I said I would like delivery and I was super nice to the man on the phone, I gave him my number for the order and when he asked for my name I tried to tell him and then I was rudely hung up on for no reason at all. I tried to call back on the same number and no one picked up.
I then got on another number and called. This time a woman answered. Everything seemed to be going well. She seemed nice. Once I was done ordering she asked me how I would like to pay. Cash or Card were the options and I had to confirm this with my mother since I’m 17 years old and I’m not the one paying, so I tell the lady if she could hold on for a moment while I ask my mom, which I was super nice about. I mute my phone and as I’m walking towards my mom I hear the lady say “She’s asking her mom if she wants to pay cash or card, how unbelievable” in a rude snarky tone, which I was appalled by, so I unmuted my phone and informed her that I heard what she said and that I would not like to order any further, I told her to have a great night as I hung up. I’ve worked in customer service before and I’ve never had such an attitude towards a customer that caused no harm, these people need some serious training and evaluation. This interaction ruined the image I had for this place and I will never order again.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 personal boxes w boneless wings, some bread and cheese sticks and more boneless wings. Got it delivered because i don't have my car. It get here and one box has fries instead of boneless wings. I call and they hang up on me. I thought i was tripping and called back hang up again. I called 3 more times and each time they picked up and hung up. Didn't care about the mistake more mad about getting hung up on as if you knew u messed up or did it on purpose.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Sticks, Breadsticks, Boneless Wings, Personal Pan Pizza
it was under cooked and tasted terrible, it went in the trash
Atmosphere: 1
Food: 1
Service: 1
I DONT EVEN KNOW WHERE TO BEGIN!
I placed an order for my son’s birthday party nothing crazy 8 medium pep pizzas easy enough.
I placed with enough time to have them ready at 115 pm more then enough time once again.
I get there at 113 maybe and there’s a worked sticking his head out the window of this “Pizza Hut express” I didn’t know it was that kind, and he’s smoking!!! A freaking cigarette I can only hope it was a cigarette! Out the window! I pull up he hurries inside the window and I say pick up for Shawn. He proceeded to tell me the total which I already knew and paid. All seemed good… so far. Hands me the 8 pizzas I get to the party start opening first two seemed good and then it looks like they just got lazy! No cheese barely one pepperoni per slice if that and barely any cheese! Whatever the kids ate it fine. Next day (today) I get an alert from my bank for a new charge mind u I was charged at pickup. For a way higher total then what I paid. I was so confused I hurried and called the store and the guy after looking into who said he was a manager said o yea haha the guy accidentally hit the tip button and I quote (he has fat fingers) bull!!! Terrible excuse and nothing was funny! My bank account overdraft because of it and I didn’t find the humor in it whatsoever! Then they proceed to call me later after they said they refund it which they did only to take it right back again! Then they tried saying well it most be your bank!?! Ummm no my bank doesn’t make mistakes like that you guys did!!! I demand this be fixed I want someone from corporate to reach out I want a full refund! And I want a form of apology a sincere apology from the two managers at this store who thought this was a joke Nick and Cara!
Atmosphere: 1
Food: 2
Service: 1
Their food had a roach on my pizza I cant believe it I almost ate it along with my child who loves pizza I will be reporting this place to the health department! Never go here u will get bugs in your food !
Loading...