Not sure what is up with this location if it’s just this manger I feel bad for her I used to work in at a dibellas but this black lady with short curly hair always seems like she hates her life here and whenever I order a sub and she’s there she just throws stuff in the sub with no care for who’s buying and eating it. I get if for my wife on days I don’t cook and the sub is barely cut when she’s working . Not sure if she’s just upset with a lack of help but yall need to help this women out cause I can’t really recommend this place to her than the fact it’s like 5 minutes closer to my play than driving over to Walmart. She seems like she can’t be bothered with the people coming in ordering . As a former dibellas manager I understand being frustrated but it’s kind of a really bad look when I come to this specific subway
Atmosphere: 2
Food: 2
Service: 1
Leah
My online order was made incorrectly twice. The second time I asked for a refund as I had already left and didn't have anymore time to waste at Subway. Employee said he wasn't able to do a refund and that the boss had to be there. Couldn't tell me when the boss would be there but every time I call this boss isn't there. I have an egg allergy and they incorrectly put an item that has egg in it on my sandwich which I didn't realize until after I started eating the incorrectly made sandwich. I've had food poisoning since 6am and still haven't received a refund. Once I feel better I'll look into the next steps I need to take.
Holli Anderson
You should probably remove the curbside pickup option from your website if you're not actually going to do the whole bringing it out to your car part. I get that it's dumb and petty to be upset over something like this, but man. I have chronic joint pain and the last thing I wanna do after getting off work is get in and out of my car multiple times. So when I saw this subway offered curbside I was so happy! But then I got to subway, at the time I had scheduled for, and waited. I could see the order sitting on the pickup shelf, it was finished. There was no one in the store other than the worker at the counter and the manager who was cleaning the windows. Curbside usually takes a few minutes and they were both cleaning I get it. So I waited. But then it had been an entire 15 minutes, the manager had looked at me multiple times and just kept cleaning the windows. I am hungry so eventually I just gave up waiting and go in to grab my food. Not even a glance from the employee at the counter. I just... I know everywhere is understaffed and underpaid, but when the store is a ghost town and you don't close for another entire hour there's no excuse for not completing the curbside order.
Matt Snell
The lady that worked tonight seemed like she didn't want to be there saying no cash credit card only and her attitude wasn't good my wife asked if they had egg and the lady said I dont want to tell you yes and be wrong . She should have went to the back to check nobody wants to work
Atmosphere: 1
Food: 3
Service: 1
Aaron Hill
On 6/21/25 I Order a footlong outlaw sub when I received it, it was folded awkwardly and was not a footlong, not to mention the sub was cold. I attempted to contact the store on 3 separate occasions with no prevail.
Food: 1
Service: 1
Shannon Kearns
I placed an order online and was charged for it but they never received the order at the store. When I got there they said I had to place it again even thought I showed them my charge pending in my bank account. So I ordered in store and paid with my credit card and still have 2 charges for $22.99 that have been taken out of my account. I’ve been trying to reach someone for almost 2 weeks to get my money back and keep getting the run around. Ridiculous.
Scott Wright
Subway is pretty bomb! 🤷♂️
Atmosphere: 5
Food: 5
Service: 5
LINK0RB
My lunch break is at 8:30 P.M. and half the time I try to go to this Subway they have closed early. I just wanted a meatball sub tonight. :(
Atmosphere: 1
Food: 1
Service: 1
Carolyn Littlefield
They don't put much veggies in anymore.
Atmosphere: 3
Food: 1
Service: 3
Brooke Baxter
I frequent this subway often. This is the second time in two weeks I have waited over 30 minutes for an online order due to being understaffed. Will make the drive to Munroe falls.
Three strikes and you’re out!! It’s nice that they want to hire the handicapped but this isn’t the job for them! Touching their hair then the food plus takes 5 minutes just to cut the bread in half. My old pet turtle could move faster!! Starting to rub off on the customers!! Last time a customer started yelling at the employee for touching himself then the food! I walked out!!! We will avoid this place from now on!!
Atmosphere: 1
Service: 1
Aaron
Employees seen more interested in talking to each other then helping the customers. Kind of poor service
Atmosphere: 1
Food: 4
Service: 1
Aaron Classified
Employees seen more interested in talking to each other then helping the customers. Kind of poor service
Atmosphere: 1
Food: 4
Service: 1
KT E
We ordered catering yesterday. Everything was made perfect. It looked and tasted amazing! Thank you so much...
Atmosphere: 5
Food: 5
Service: 5
Geoff Tudno
Very attentive staff made this an enjoyable visit to
Not sure what is up with this location if it’s just this manger I feel bad for her I used to work in at a dibellas but this black lady with short curly hair always seems like she hates her life here and whenever I order a sub and she’s there she just throws stuff in the sub with no care for who’s buying and eating it. I get if for my wife on days I don’t cook and the sub is barely cut when she’s working . Not sure if she’s just upset with a lack of help but yall need to help this women out cause I can’t really recommend this place to her than the fact it’s like 5 minutes closer to my play than driving over to Walmart. She seems like she can’t be bothered with the people coming in ordering . As a former dibellas manager I understand being frustrated but it’s kind of a really bad look when I come to this specific subway
Atmosphere: 2
Food: 2
Service: 1
My online order was made incorrectly twice. The second time I asked for a refund as I had already left and didn't have anymore time to waste at Subway. Employee said he wasn't able to do a refund and that the boss had to be there. Couldn't tell me when the boss would be there but every time I call this boss isn't there. I have an egg allergy and they incorrectly put an item that has egg in it on my sandwich which I didn't realize until after I started eating the incorrectly made sandwich. I've had food poisoning since 6am and still haven't received a refund. Once I feel better I'll look into the next steps I need to take.
You should probably remove the curbside pickup option from your website if you're not actually going to do the whole bringing it out to your car part. I get that it's dumb and petty to be upset over something like this, but man. I have chronic joint pain and the last thing I wanna do after getting off work is get in and out of my car multiple times. So when I saw this subway offered curbside I was so happy! But then I got to subway, at the time I had scheduled for, and waited. I could see the order sitting on the pickup shelf, it was finished. There was no one in the store other than the worker at the counter and the manager who was cleaning the windows. Curbside usually takes a few minutes and they were both cleaning I get it. So I waited. But then it had been an entire 15 minutes, the manager had looked at me multiple times and just kept cleaning the windows. I am hungry so eventually I just gave up waiting and go in to grab my food. Not even a glance from the employee at the counter. I just... I know everywhere is understaffed and underpaid, but when the store is a ghost town and you don't close for another entire hour there's no excuse for not completing the curbside order.
The lady that worked tonight seemed like she didn't want to be there saying no cash credit card only and her attitude wasn't good my wife asked if they had egg and the lady said I dont want to tell you yes and be wrong . She should have went to the back to check nobody wants to work
Atmosphere: 1
Food: 3
Service: 1
On 6/21/25 I Order a footlong outlaw sub when I received it, it was folded awkwardly and was not a footlong, not to mention the sub was cold. I attempted to contact the store on 3 separate occasions with no prevail.
Food: 1
Service: 1
I placed an order online and was charged for it but they never received the order at the store. When I got there they said I had to place it again even thought I showed them my charge pending in my bank account. So I ordered in store and paid with my credit card and still have 2 charges for $22.99 that have been taken out of my account. I’ve been trying to reach someone for almost 2 weeks to get my money back and keep getting the run around. Ridiculous.
Subway is pretty bomb! 🤷♂️
Atmosphere: 5
Food: 5
Service: 5
My lunch break is at 8:30 P.M. and half the time I try to go to this Subway they have closed early. I just wanted a meatball sub tonight. :(
Atmosphere: 1
Food: 1
Service: 1
They don't put much veggies in anymore.
Atmosphere: 3
Food: 1
Service: 3
I frequent this subway often. This is the second time in two weeks I have waited over 30 minutes for an online order due to being understaffed. Will make the drive to Munroe falls.
Restaurantji Recommends
Three strikes and you’re out!! It’s nice that they want to hire the handicapped but this isn’t the job for them! Touching their hair then the food plus takes 5 minutes just to cut the bread in half. My old pet turtle could move faster!! Starting to rub off on the customers!! Last time a customer started yelling at the employee for touching himself then the food! I walked out!!! We will avoid this place from now on!!
Atmosphere: 1
Service: 1
Employees seen more interested in talking to each other then helping the customers. Kind of poor service
Atmosphere: 1
Food: 4
Service: 1
Employees seen more interested in talking to each other then helping the customers. Kind of poor service
Atmosphere: 1
Food: 4
Service: 1
We ordered catering yesterday. Everything was made perfect. It looked and tasted amazing! Thank you so much...
Atmosphere: 5
Food: 5
Service: 5
Very attentive staff made this an enjoyable visit to
Atmosphere: 3
Food: 5
Service: 5
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