i ordered ahead to have the convenience of my food being done by the time i got here. while i was at the speaker i told the lady for the pickup code, she then told me i needed to pay for it, i told her it should’ve been paid for and she cut me off. i went to the first window, asked for a rec and the lady huffed and puffed before handing it to me. i got to the second window and got my drink and then was told to be pulled around. my food should’ve been ready since i ordered it online, i waited 20 min to get everything.
Atmosphere: 1
Food: 3
Service: 1
Rosemary Goss
About same as most, fries were cold and soggy. Takes longer to get food than it used to, and food is failing grade these says
Atmosphere: 3
Food: 2
Service: 3
Melody
Placed mobile order with curbside pickup sat outside and my order was never brought out I had to go inside to just see my order just sitting and had gotten cold this is one of the poorest customer service
Atmosphere: 2
Food: 3
Service: 1
Danny Young
I ordered you to drive through it took me 33 minutes to get my food and after I looked through what I got they didn't give me half of my stuff I'm done with this McDonald's in Troy Ohio
Atmosphere: 1
Food: 1
Service: 1
Katie Weaver
Got our food at 7:30 so we waited over 30 minutes for food and nobody asked us if we had our food yet as we were the first car waiting in the drive through. And then once we got the food the ingredients on the burgers were wrong. All we got was 2 burgers and 2 fries not a complicated order
Kellie Sleesman
Extremely slow service
Atmosphere: 3
Food: 4
Service: 3
Tony Fullenkamp
25 minutes for two McChickens
Mrs. G
There is absolutely no reason to not work on DoorDash orders and stare at us and good off. It’s disrespectful. You’re taking away someone’s hard earned money for laziness. It’s unacceptable
Steven Coble
I door dash from the place how many times do I have to get burnt to learn my lesson sent me a fish sandwich with the bottom bun hard as a rock always fries set out ice cold I know they are being delivered not even luke warm sandwiches never made the way you want them then they want you to pay for this overpriced food it's always something
Jerri
McDonald's has become my least favorite place unfortunately. Quality of food has really gone down hill and service as well. Everyone seems to be in a bad mood most of the time.
fast food is isn't fast anymore, food is hit or miss. Nothing is how it use to be with it comes to wait time/ service
Atmosphere: 3
Food: 2
Service: 3
Justin
Absolutely ridiculous!! The worst restaurant (not of McDonald’s but of all restaurants/fastfood) the owner should def be ashamed to be owner of such horrible place. Troy location unhooks their phone so u can not call literally . Tried for last hour n yesterday called 4 hours consistently rings threee times then the unhooked sound . Horrible place they have 5 ppl working n still never get a simple order. Can’t even put what’s ordered in the bag always missing everything and can’t call about it . I go does that not once but always… pathetic place they have.
Atmosphere: 1
Food: 1
Service: 1
Daniel Brown
Waited in line for 15 minutes for them to not have what they are promoting when I was promised did they would have some the next day! Very disappointed as I was craving it all day at work
Randall Mills
My mother went through and had a nightmare experience and got some free food(fries cold to the touch) I got a ten piece nugget meal and I don’t want to eat the nuggets, hell my dogs ain’t even eating them!!!
Atmosphere: 1
Food: 1
Service: 1
Dan Graff
Typical McDonald's. It's clean. Food is good. They force you to order through the kiosk. Barely see a human.
i ordered ahead to have the convenience of my food being done by the time i got here. while i was at the speaker i told the lady for the pickup code, she then told me i needed to pay for it, i told her it should’ve been paid for and she cut me off. i went to the first window, asked for a rec and the lady huffed and puffed before handing it to me. i got to the second window and got my drink and then was told to be pulled around. my food should’ve been ready since i ordered it online, i waited 20 min to get everything.
Atmosphere: 1
Food: 3
Service: 1
About same as most, fries were cold and soggy. Takes longer to get food than it used to, and food is failing grade these says
Atmosphere: 3
Food: 2
Service: 3
Placed mobile order with curbside pickup sat outside and my order was never brought out I had to go inside to just see my order just sitting and had gotten cold this is one of the poorest customer service
Atmosphere: 2
Food: 3
Service: 1
I ordered you to drive through it took me 33 minutes to get my food and after I looked through what I got they didn't give me half of my stuff I'm done with this McDonald's in Troy Ohio
Atmosphere: 1
Food: 1
Service: 1
Got our food at 7:30 so we waited over 30 minutes for food and nobody asked us if we had our food yet as we were the first car waiting in the drive through. And then once we got the food the ingredients on the burgers were wrong. All we got was 2 burgers and 2 fries not a complicated order
Extremely slow service
Atmosphere: 3
Food: 4
Service: 3
25 minutes for two McChickens
There is absolutely no reason to not work on DoorDash orders and stare at us and good off. It’s disrespectful. You’re taking away someone’s hard earned money for laziness. It’s unacceptable
I door dash from the place how many times do I have to get burnt to learn my lesson sent me a fish sandwich with the bottom bun hard as a rock always fries set out ice cold I know they are being delivered not even luke warm sandwiches never made the way you want them then they want you to pay for this overpriced food it's always something
McDonald's has become my least favorite place unfortunately. Quality of food has really gone down hill and service as well. Everyone seems to be in a bad mood most of the time.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
fast food is isn't fast anymore, food is hit or miss. Nothing is how it use to be with it comes to wait time/ service
Atmosphere: 3
Food: 2
Service: 3
Absolutely ridiculous!! The worst restaurant (not of McDonald’s but of all restaurants/fastfood) the owner should def be ashamed to be owner of such horrible place. Troy location unhooks their phone so u can not call literally . Tried for last hour n yesterday called 4 hours consistently rings threee times then the unhooked sound . Horrible place they have 5 ppl working n still never get a simple order. Can’t even put what’s ordered in the bag always missing everything and can’t call about it . I go does that not once but always… pathetic place they have.
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 15 minutes for them to not have what they are promoting when I was promised did they would have some the next day! Very disappointed as I was craving it all day at work
My mother went through and had a nightmare experience and got some free food(fries cold to the touch) I got a ten piece nugget meal and I don’t want to eat the nuggets, hell my dogs ain’t even eating them!!!
Atmosphere: 1
Food: 1
Service: 1
Typical McDonald's. It's clean. Food is good. They force you to order through the kiosk. Barely see a human.
Atmosphere: 3
Food: 3
Service: 1
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