I’ve gotten the lavendar matcha 3 times, the first time was delicious. The 2nd time it didn’t taste like anything and barely any foam, so i went for a 3rd time and this is what is looked like. I asked if they even put foam in there and she said yeah it’s heavy and it all goes down… well this isn’t it. I asked for more foam and she kind of sighed and said they didn’t have anymore. Either way it just didn’t taste like lavendar and my sandwich was cold :(
Atmosphere: 2
Food: 2
Service: 2
Sarah Bias
The early morning crew is amazing! They’re all so friendly and welcoming. They make sure that everything I order is on point.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Veranda Blend
Erica Moore
The drive thru barista was rude. Our drinks had stuff all over it. Then the lid wasn’t on tight enough on my coffee and spilled all over me. Gave us napkins that were crumbled up.
Atmosphere: 1
Food: 1
Service: 1
Nikki Heisey
I came through your location 3/13/25 about 645pm, they were busy but the wonderful lady taking orders was SO kind and polite. There was an apparent system errror where my order didn’t come through to the line. She was very apologetic, her and the gentleman making the drinks communicated professionally to correct it. I wish I caught her name, but I hope she gets recognized for her warm light and fantastic customer service!🖤thank you , ma’am!
Atmosphere: 5
Food: 5
Service: 5
Diana Ferguson
Hodges is a fantastic manager. All crew members are friendly, attentive and accommodating. Love the welcoming and inviting treatment. 🌟🌟
Atmosphere: 5
Service: 5
Ashley Rhodes
We walked in and the atmosphere of joy, happiness, kindness and best service we have ever had at a Starbucks. This morning shift was killing it for such a busy weekend that was happening. Great work and thank you!
Atmosphere: 5
Food: 5
Service: 5
Terry Dauzart
Excellent service , polite staff. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Kimber Wildenhaus
I just went through the Troy Ohio location by speedway. A you g man took my order 🌈. We discussed ordering a hot chocolate for my child and having it KIDS TEMPERATURE. Obviously coffee and hot drinks are gonna be hot… I’m not trying to be a Karen, but please DO NOT TRUST them to make your child’s drink at a safe temperature. I was just scolded by her hot chocolate. It’s hotter than my coffee. It actually hurt me. She’s 6. It would have hurt her bad…. The thing about it is, this drink is so hot that NO ONE COULD EVER DRINK IT and it’s been a while and is still not cooled off enough to drink. Why would they say it’s a safe to drink for a child specifically and then hand me a scolding hot drink for her? That’s weird. They seemed irritated when they were taking our order and it makes me think they did it on purpose. If I knew a drink was for a child and a parent is specifically asking me for safe temperature drink for a child, I’d make sure.
Chelsea Gooding Pearson
They refused me a water and pup cups which are free. Told me I could only get them if I ordered something when I asked to speak to the manager of the teenager behind the other girl said she was the manager and they weren't going to do it very rude staff they said they had a policy change but when I called corporate they had no policy change and the one in Kroger's gave me my free items.
Stopped here on a road trip for a quick coffee. Ordered a black coffee and a vanilla latte. It took 35 mins for our drinks to be ready. Horrible service.
Service: 1
Heather Rocco
Vegetarian options: Non dairy options are now offered at no extra charge.
Atmosphere: 5
Food: 5
Service: 5
sherry Gallagher
Love the coffee and ordering from the app
Atmosphere: 5
Food: 5
Service: 5
Tia May
Employees always greet you with a smile and order is always ready on time.
Very good place to stop by
Atmosphere: 4
Food: 4
Service: 5
I’ve gotten the lavendar matcha 3 times, the first time was delicious. The 2nd time it didn’t taste like anything and barely any foam, so i went for a 3rd time and this is what is looked like. I asked if they even put foam in there and she said yeah it’s heavy and it all goes down… well this isn’t it. I asked for more foam and she kind of sighed and said they didn’t have anymore. Either way it just didn’t taste like lavendar and my sandwich was cold :(
Atmosphere: 2
Food: 2
Service: 2
The early morning crew is amazing! They’re all so friendly and welcoming. They make sure that everything I order is on point.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Veranda Blend
The drive thru barista was rude. Our drinks had stuff all over it. Then the lid wasn’t on tight enough on my coffee and spilled all over me. Gave us napkins that were crumbled up.
Atmosphere: 1
Food: 1
Service: 1
I came through your location 3/13/25 about 645pm, they were busy but the wonderful lady taking orders was SO kind and polite. There was an apparent system errror where my order didn’t come through to the line. She was very apologetic, her and the gentleman making the drinks communicated professionally to correct it. I wish I caught her name, but I hope she gets recognized for her warm light and fantastic customer service!🖤thank you , ma’am!
Atmosphere: 5
Food: 5
Service: 5
Hodges is a fantastic manager. All crew members are friendly, attentive and accommodating. Love the welcoming and inviting treatment. 🌟🌟
Atmosphere: 5
Service: 5
We walked in and the atmosphere of joy, happiness, kindness and best service we have ever had at a Starbucks. This morning shift was killing it for such a busy weekend that was happening. Great work and thank you!
Atmosphere: 5
Food: 5
Service: 5
Excellent service , polite staff. Very clean.
Atmosphere: 5
Food: 5
Service: 5
I just went through the Troy Ohio location by speedway. A you g man took my order 🌈.
We discussed ordering a hot chocolate for my child and having it KIDS TEMPERATURE.
Obviously coffee and hot drinks are gonna be hot…
I’m not trying to be a Karen, but please DO NOT TRUST them to make your child’s drink at a safe temperature.
I was just scolded by her hot chocolate. It’s hotter than my coffee. It actually hurt me. She’s 6. It would have hurt her bad….
The thing about it is, this drink is so hot that NO ONE COULD EVER DRINK IT and it’s been a while and is still not cooled off enough to drink.
Why would they say it’s a safe to drink for a child specifically and then hand me a scolding hot drink for her?
That’s weird. They seemed irritated when they were taking our order and it makes me think they did it on purpose.
If I knew a drink was for a child and a parent is specifically asking me for safe temperature drink for a child, I’d make sure.
They refused me a water and pup cups which are free. Told me I could only get them if I ordered something when I asked to speak to the manager of the teenager behind the other girl said she was the manager and they weren't going to do it very rude staff they said they had a policy change but when I called corporate they had no policy change and the one in Kroger's gave me my free items.
Restaurantji Recommends
Slowest drive through I’ve ever experienced!
Atmosphere: 1
Food: 1
Service: 1
Stopped here on a road trip for a quick coffee. Ordered a black coffee and a vanilla latte. It took 35 mins for our drinks to be ready. Horrible service.
Service: 1
Vegetarian options: Non dairy options are now offered at no extra charge.
Atmosphere: 5
Food: 5
Service: 5
Love the coffee and ordering from the app
Atmosphere: 5
Food: 5
Service: 5
Employees always greet you with a smile and order is always ready on time.
Atmosphere: 5
Food: 5
Service: 5
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