I noticed a sign that says the business is open Monday through Friday from 9:00 a.m. to 10:00 p.m. However, when I arrived at 10:56 a.m., I saw a man preparing to set up. I knocked on the door to ask him when they would be opening, but he just stared at me and continued with his work, completely ignoring my presence. If they are going to be late opening, the least they could do is inform customers about the delay. The sign also said drive-thru open. I waited in the Drive-Thru line and nobody was attending to that.
Matthew Clayton
Understaffed as usual. The sandwich was good. Patience is a virtue when stepping inside.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Oven Roasted Turkey
Kayla
I waited 45 minutes in the drive through to even get my order taken, only for it to be wrong! The guy asked if i meant to leave a zero dollar tip and then had an attitude after the fact.
Atmosphere: 1
Food: 1
Service: 1
Jason Gensel
My Sister sat here for 20 minutes in the drive thru while the employee inside stood around doing nothing saying there was an online order ahead of her when I called the store he said he needed to pan up a whole thing of bacon for 1 sandwich watched him touch his gloves to his face and not clean his hands or change his gloves I use to work here back with Angie and Angie would never had let this happen this is ridiculous and outrageous this Subway is going down the drain I will not eat here again.The owners need to hire better people and get their restaurant in order before they start loosing multiple if not a lot of customers
Atmosphere: 1
Food: 1
Service: 1
Michelle Brown
Extremely RUDE manager, his staff acted afraid to talk to anyone, he was slamming the doors on the toaster oven and making rude comments
Atmosphere: 1
Food: 1
Service: 1
Angela Henninger
We apologize for the inconvenience but this location and 1281 s Dorset closes at 9 untill further notice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Stephen Bodey
For the largest fast food chain, their "fresh" toppings need help. From soggy, old spinach, lettuce and cucumbers to white tomatoes, it's just not fresh. The taste is covered up by super loading multiple sauces. The ONE staff there at dinner rush was great, just not enough workers to get people through to qualify for fast food
Atmosphere: 2
Food: 2
Service: 3
Wulf R
So subway corp office decides to run commercials pushing 6.99 footlongs, and employees at the location refuse to honor 30 SECOND NATIONALY ROLLED OUT ADS. This is deceptive marketing/bait and switch. I'm giving this location a horrible rating due this garbage. Not returning. It's bad corp garbage, combined with probably non-existent employee training.
Atmosphere: 1
Food: 1
Service: 1
Julian Shiverdecker
Absolute trash stood in there for about 20 minutes waiting on two subs and two pretzels and they waited until the subs were already made and they went to check us out to tell us that they do not accept coupons so ended up paying about $7 more than anticipated for our meal that should have been about 19 bucks it was about 26 then when we asked why they don't have a sign they told us that they're not allowed to put up signs according to the owner which is technically illegal that's classic bait and switch if I knew how to go about reporting to them to the BBB I would
Atmosphere: 1
Food: 1
Service: 1
Ron Johnson
I stopped eating there because the slices of meat they give you are paper thin mostly lettuce and bread and they charge you too much ?
Angie is the best!! I highly recommend you visit Angie and she will take care of you!! Thank you Angie!!
Jerry
Atmosphere: 5
Food: 5
Service: 5
Donielle Harrison
Ordered a 6 in sub had it picked up, soon as I opened the wrapper mayo was all over wrapper and a half of bottle of it on my sub. The sub was so messy I was scooping the mayo off of it 2 banana peppers and 1 pickle was put in my sub. I will not be going back and t looked like a toddler made my sub and it was absolutely disgusting and ridiculous. Who would want to eat it after spending time scooping off all the mayo and how messy it was it definitely wasn’t appealing
Food: 1
Service: 1
Heather Kay
Giving 2 stars because my food is always good, however the service seems to vary , last week we ordered ahead on the app like usual and when arrived they said our ticket was pulled but never completed, and then proceeded to serve the entire cafe waiting before our order which was placed 20 min prior to arriving and we were in line before the other patrons as well, so I wasn’t sure why we couldn’t just order there and have it made being that case since they had our ticket , and we were in line, the young man later apologized and said they were busy, we took our food & left, just to come back today a week later and have the same situation and also be accused of ordering at the wrong location, which we had not, and it’s now a reoccurring issue with this location, and might I add at NEITHER TIME, we were offered anything to alleviate the issue, not a coupon, discount, cookie, nothing…
Atmosphere: 1
Food: 5
Service: 1
Ann Snider
If I could give no stars I would. Very rude people.The last couple of times I ordered there they messed up my order
I noticed a sign that says the business is open Monday through Friday from 9:00 a.m. to 10:00 p.m. However, when I arrived at 10:56 a.m., I saw a man preparing to set up. I knocked on the door to ask him when they would be opening, but he just stared at me and continued with his work, completely ignoring my presence. If they are going to be late opening, the least they could do is inform customers about the delay. The sign also said drive-thru open. I waited in the Drive-Thru line and nobody was attending to that.
Understaffed as usual. The sandwich was good. Patience is a virtue when stepping inside.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Oven Roasted Turkey
I waited 45 minutes in the drive through to even get my order taken, only for it to be wrong! The guy asked if i meant to leave a zero dollar tip and then had an attitude after the fact.
Atmosphere: 1
Food: 1
Service: 1
My Sister sat here for 20 minutes in the drive thru while the employee inside stood around doing nothing saying there was an online order ahead of her when I called the store he said he needed to pan up a whole thing of bacon for 1 sandwich watched him touch his gloves to his face and not clean his hands or change his gloves I use to work here back with Angie and Angie would never had let this happen this is ridiculous and outrageous this Subway is going down the drain I will not eat here again.The owners need to hire better people and get their restaurant in order before they start loosing multiple if not a lot of customers
Atmosphere: 1
Food: 1
Service: 1
Extremely RUDE manager, his staff acted afraid to talk to anyone, he was slamming the doors on the toaster oven and making rude comments
Atmosphere: 1
Food: 1
Service: 1
We apologize for the inconvenience but this location and 1281 s Dorset closes at 9 untill further notice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
For the largest fast food chain, their "fresh" toppings need help. From soggy, old spinach, lettuce and cucumbers to white tomatoes, it's just not fresh. The taste is covered up by super loading multiple sauces. The ONE staff there at dinner rush was great, just not enough workers to get people through to qualify for fast food
Atmosphere: 2
Food: 2
Service: 3
So subway corp office decides to run commercials pushing 6.99 footlongs, and employees at the location refuse to honor 30 SECOND NATIONALY ROLLED OUT ADS. This is deceptive marketing/bait and switch. I'm giving this location a horrible rating due this garbage. Not returning. It's bad corp garbage, combined with probably non-existent employee training.
Atmosphere: 1
Food: 1
Service: 1
Absolute trash stood in there for about 20 minutes waiting on two subs and two pretzels and they waited until the subs were already made and they went to check us out to tell us that they do not accept coupons so ended up paying about $7 more than anticipated for our meal that should have been about 19 bucks it was about 26 then when we asked why they don't have a sign they told us that they're not allowed to put up signs according to the owner which is technically illegal that's classic bait and switch if I knew how to go about reporting to them to the BBB I would
Atmosphere: 1
Food: 1
Service: 1
I stopped eating there because the slices of meat they give you are paper thin mostly lettuce and bread and they charge you too much ?
Restaurantji Recommends
Very friendly service
Food: 5
Service: 5
Angie is the best!! I highly recommend you visit Angie and she will take care of you!! Thank you Angie!!
Jerry
Atmosphere: 5
Food: 5
Service: 5
Ordered a 6 in sub had it picked up, soon as I opened the wrapper mayo was all over wrapper and a half of bottle of it on my sub. The sub was so messy I was scooping the mayo off of it 2 banana peppers and 1 pickle was put in my sub. I will not be going back and t looked like a toddler made my sub and it was absolutely disgusting and ridiculous. Who would want to eat it after spending time scooping off all the mayo and how messy it was it definitely wasn’t appealing
Food: 1
Service: 1
Giving 2 stars because my food is always good, however the service seems to vary , last week we ordered ahead on the app like usual and when arrived they said our ticket was pulled but never completed, and then proceeded to serve the entire cafe waiting before our order which was placed 20 min prior to arriving and we were in line before the other patrons as well, so I wasn’t sure why we couldn’t just order there and have it made being that case since they had our ticket , and we were in line, the young man later apologized and said they were busy, we took our food & left, just to come back today a week later and have the same situation and also be accused of ordering at the wrong location, which we had not, and it’s now a reoccurring issue with this location, and might I add at NEITHER TIME, we were offered anything to alleviate the issue, not a coupon, discount, cookie, nothing…
Atmosphere: 1
Food: 5
Service: 1
If I could give no stars I would. Very rude people.The last couple of times I ordered there they messed up my order
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