Could it have been any worse??? Every table dirty, floor dirty, condiment area a disaster. Wish I had looked around before ordering food. Ice machine broken. Simple order screwed up and the food was nasty. Workers just hanging around not doing much of anything. So sad.
Atmosphere: 1
Food: 1
Service: 1
D R
Employee at the drive-thru window was VERY RUDE!! She opened the window and said, "Yeah" to me instead of greeting me with a proper greeting. Asked her if that's how she greets every customer, and she said "yeah"!! I told her it's rude, and she just stared at me. I asked her for her name and she wouldn't give it to me. Told me I didn't need it and closed the window on me. I waited at the window until a manager came to the window and I told him how she behaved. There was no apology from him until I asked if he planned to apologize. His name is Tony, and since I don't have the girls name to post, she was a white girl with piercings all over her face. I will no longer spend my money at this Wendy's. There are many fast food places in Troy. Shameful the kind of rudeness shown to a customer. Wendys address: 825 W. Main Street, Troy, Ohio
Service: 1
Shannon James
Chili was so spicy I couldn't eat it, and the onions were not chopped up they were whole. Mu husband fries were just thrown in the bag and he didn't get his and sandwich. This was around 11pm
Food: 3
Service: 1
Brandon Carteaux
Not a bad Wendy's by any means. Quick and accurate!
Atmosphere: 3
Food: 4
Service: 3
Samantha Hamlin
Parking lots had lots of trash after snow was removed we was on lunch and took them over 13 minutes with one car ahead of us and we only got 1 spicy chicken sandwich rude lady at the window with clearly too long of nails to b in food with NO GLOVES THEN OPEN MY SANDWICH AND LETTUCE IS SOGGY AND CHICKEN WAS COLD LIKE IT HAD BEEN SITTING THERE ALL MORNING JUST UNACCEPTABLE I EVEN WAITED A LONG WHILE TO GO BK CUZ I WAS DISAPPOINTED MY LAST VISIT PLZ GET IT TOGETHER
Atmosphere: 1
Food: 2
Service: 1
gary hull
Had to wait until she was done texting to get our food.
Atmosphere: 5
Food: 5
Service: 1
Lisa Newton
Went through drive thru. Young man at the window was very friendly. Food came out quickly and was hot and made perfectly!
Atmosphere: 4
Food: 4
Service: 4
steven lock
Ordered the biggie bag instead of bacon double cheese received the small hamburger from the kids meal counter kid said he didn't know how to ring up the special
Atmosphere: 3
Food: 4
Service: 2
Stephanie Calvert
No customers. Waited in drive thru for 20 minutes with 1 other car
Gf Greens
Plain with cheese is too hard of an order for them; repeatedly. This location is one of the worst I've been to.
I have gone to this wendy's multiply times and everytime i have gone they have messed up my order. I spent 24 dollars on this order and they completely missed a whole 10 piece nugget and when I called they didn't have a night manager who could refund my order for the mistake. This is ridiculous. I don't see why I go there and spend my hard earned money and I can't get what I ordered and it's rarely hot. My fry's have never been fresh. I'm tired of all these fast food restaurants hiring crappy employees who don't care.
Atmosphere: 1
Food: 1
Service: 1
About35Badgers
The past 4 months i have ordered dozens of times. Not exaggerating, they mess it up every time. I can't go here with expectations of them getting it right, if i do it's a let down every time. Its not messing up the order, its forgetting items like the 10 piece nugget i paid 6 bucks for. If you want your order right, don't come here. Google asks what dishes id recommend from here but it doesn't matter because you probably wouldn't get it in the bag anyways. Staff is at least friendly, which i could care less, id prefer my order to be right because that's what i paid for.
Atmosphere: 1
Food: 2
Service: 1
Doug Carpenter
This Wendy's was practically on par with a regular Wendy's. It was newly remodeled apparently except for the restroom which my wife could smell down the hallway. It was very dirty. The food was ok at best.
Atmosphere: 2
Food: 3
Service: 4
b.a.green2000
The staff was terrible. I said my order twice pulled up to the window and the women was mocking me. And said you're not important when I was literally the only person in the drive through. Must have been getting high in the back...
Reginald Gray II
Stopped last night after work to get a nice hot LARGE cup of chili because it was cold outside and received this cold not filled old nasty whatever. I would recommend this location to NOBODY!
Could it have been any worse??? Every table dirty, floor dirty, condiment area a disaster. Wish I had looked around before ordering food. Ice machine broken. Simple order screwed up and the food was nasty. Workers just hanging around not doing much of anything. So sad.
Atmosphere: 1
Food: 1
Service: 1
Employee at the drive-thru window was VERY RUDE!! She opened the window and said, "Yeah" to me instead of greeting me with a proper greeting. Asked her if that's how she greets every customer, and she said "yeah"!! I told her it's rude, and she just stared at me. I asked her for her name and she wouldn't give it to me. Told me I didn't need it and closed the window on me. I waited at the window until a manager came to the window and I told him how she behaved. There was no apology from him until I asked if he planned to apologize. His name is Tony, and since I don't have the girls name to post, she was a white girl with piercings all over her face. I will no longer spend my money at this Wendy's. There are many fast food places in Troy. Shameful the kind of rudeness shown to a customer.
Wendys address: 825 W. Main Street, Troy, Ohio
Service: 1
Chili was so spicy I couldn't eat it, and the onions were not chopped up they were whole.
Mu husband fries were just thrown in the bag and he didn't get his and sandwich.
This was around 11pm
Food: 3
Service: 1
Not a bad Wendy's by any means. Quick and accurate!
Atmosphere: 3
Food: 4
Service: 3
Parking lots had lots of trash after snow was removed we was on lunch and took them over 13 minutes with one car ahead of us and we only got 1 spicy chicken sandwich rude lady at the window with clearly too long of nails to b in food with NO GLOVES THEN OPEN MY SANDWICH AND LETTUCE IS SOGGY AND CHICKEN WAS COLD LIKE IT HAD BEEN SITTING THERE ALL MORNING JUST UNACCEPTABLE I EVEN WAITED A LONG WHILE TO GO BK CUZ I WAS DISAPPOINTED MY LAST VISIT PLZ GET IT TOGETHER
Atmosphere: 1
Food: 2
Service: 1
Had to wait until she was done texting to get our food.
Atmosphere: 5
Food: 5
Service: 1
Went through drive thru. Young man at the window was very friendly. Food came out quickly and was hot and made perfectly!
Atmosphere: 4
Food: 4
Service: 4
Ordered the biggie bag instead of bacon double cheese received the small hamburger from the kids meal counter kid said he didn't know how to ring up the special
Atmosphere: 3
Food: 4
Service: 2
No customers. Waited in drive thru for 20 minutes with 1 other car
Plain with cheese is too hard of an order for them; repeatedly. This location is one of the worst I've been to.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I have gone to this wendy's multiply times and everytime i have gone they have messed up my order. I spent 24 dollars on this order and they completely missed a whole 10 piece nugget and when I called they didn't have a night manager who could refund my order for the mistake. This is ridiculous. I don't see why I go there and spend my hard earned money and I can't get what I ordered and it's rarely hot. My fry's have never been fresh. I'm tired of all these fast food restaurants hiring crappy employees who don't care.
Atmosphere: 1
Food: 1
Service: 1
The past 4 months i have ordered dozens of times. Not exaggerating, they mess it up every time. I can't go here with expectations of them getting it right, if i do it's a let down every time. Its not messing up the order, its forgetting items like the 10 piece nugget i paid 6 bucks for. If you want your order right, don't come here. Google asks what dishes id recommend from here but it doesn't matter because you probably wouldn't get it in the bag anyways. Staff is at least friendly, which i could care less, id prefer my order to be right because that's what i paid for.
Atmosphere: 1
Food: 2
Service: 1
This Wendy's was practically on par with a regular Wendy's. It was newly remodeled apparently except for the restroom which my wife could smell down the hallway. It was very dirty. The food was ok at best.
Atmosphere: 2
Food: 3
Service: 4
The staff was terrible. I said my order twice pulled up to the window and the women was mocking me. And said you're not important when I was literally the only person in the drive through. Must have been getting high in the back...
Stopped last night after work to get a nice hot LARGE cup of chili because it was cold outside and received this cold not filled old nasty whatever. I would recommend this location to NOBODY!
Atmosphere: 1
Food: 1
Service: 1
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