Went to this restaurant last night on an online order. The restaurant closes at 12 and I’ve made my order around 11:30 and showed up around 1140. Whoever the single person working the restaurant was shut everything down And was nowhere to be found. The doors to the lobby were locked, and the drive-through said that they were closed. I wasn’t able to get my order, but the worker had to have marked my Order as picked up at 11:44. They literally stole my money. I will never make an order through here again.
Atmosphere: 1
Food: 1
Service: 1
Ken Bassell
80% of the time I get home and my order is wrong.
Atmosphere: 3
Food: 3
Service: 2
Mike T
Extremely dirty.
Jerrod Black
I ordered from the app for a Tipp City address but they sent my order here instead. A driver was waiting for 10 minutes only for them to cancel the order after it was already late. Of course the app wouldn't let me talk to Wendy's support, thanks for being the worst Wendy's around!
Service: 1
lucas hill sopher
Extremely dirty inside. Dust all over everything, mold in the pop machine, lobby looked like it hadn’t been cleaned in days. Cashier fingered the fries with no gloves on, after wiping her nose with her hand. Will not be back to this location
Atmosphere: 1
Food: 2
Service: 1
Darylongo
The slowest Wendys ever. There hasn’t been a time I’ve received fast service at this store.
Update 9/24/25: still the slowest Wendy’s ever
LEE
THE WORST FAST FOOD EXPERIENCE!! Employees screaming and yelling at each other for over 15 minutes. Shouting profanity and threats. Employees crying, absolutely insane. This was Saturday evening, 9/20/25. I have video!! BTW- why is your dining room temperature set at 60 degrees??
Atmosphere: 1
Food: 3
Service: 1
Sarah Locey
Waited 5 mins at the order kiosk in drive thru for someone to take my order. Came to quick change my child and grab a fry. NO BABY CHANGING STATION.
Atmosphere: 1
Food: 3
Service: 1
Carlisle J. Williams
Dining room hours say open until 12 midnight i was denied service at 11 ...staff is horrible.. please never step foot in this place
Atmosphere: 1
Food: 1
Service: 1
Patti Rowland
Placed a mobile order. Arrived 15 minutes later. Sat in drive thru for 20 minutes. Gave them order name and was told to pull forward. We got to the window and were told to again pull forward to a parking spot. Our order wasn't ready. Ordered jr bacon cheeseburger (with all toppings) received a burger w cheese and bacon (no toppings). Also ordered double cheese burger, again no toppings on this one either. Ordered 2 unsweet teas. Were given sweet teas. All around horrible experience.
Had a good experience. They handle the customers pretty good which is surprising cuz troy has some of the childish customers lol. They cant order or know how anything going on cuz they things they would pull when im eating there... And these are the people with those jobs my teachers said only smart people can have... The workers here appear to have more intelligence based off the convos ive seen.... As long as those workers are still here, you can eat here no matter how bad you are at ordering! 😁
Joelle Javins
Melissa needs to learn how to speak to her employees. Very rude to them in front of costumers.
Atmosphere: 4
Food: 5
Service: 1
Frank Hutchinson II
Waited 20 min for food had 5 cars waiting on food waited till they was all done my food and car next to me were all cold went to drive through window we told her she said aww sorry and shut windows in my face worst service iv ever had called back manger offered to replace the next day or later In the week thanks for nothing don't trust how my food will be made if i come back get screwed over thanks for nothing I hope who ever reads this goes to anther town for Wendy's and doesn't come to ur location anymore that was sad and pathetic worst money I ever spent sad part I now had to stop sum where else that whole staff was sad they should just shut that location down instead of letting you people steal people money on trash service I'm glad u offered to replace it another day but I will never eat anything from your place ever again or ever waste my money there such a disappointment
Atmosphere: 2
Food: 1
Service: 1
Brandon Carteaux
Rude rude rude. Employee on the speaker needs to learn proper manners. Ridiculous.
Went to this restaurant last night on an online order. The restaurant closes at 12 and I’ve made my order around 11:30 and showed up around 1140. Whoever the single person working the restaurant was shut everything down And was nowhere to be found. The doors to the lobby were locked, and the drive-through said that they were closed. I wasn’t able to get my order, but the worker had to have marked my Order as picked up at 11:44. They literally stole my money. I will never make an order through here again.
Atmosphere: 1
Food: 1
Service: 1
80% of the time I get home and my order is wrong.
Atmosphere: 3
Food: 3
Service: 2
Extremely dirty.
I ordered from the app for a Tipp City address but they sent my order here instead. A driver was waiting for 10 minutes only for them to cancel the order after it was already late. Of course the app wouldn't let me talk to Wendy's support, thanks for being the worst Wendy's around!
Service: 1
Extremely dirty inside. Dust all over everything, mold in the pop machine, lobby looked like it hadn’t been cleaned in days. Cashier fingered the fries with no gloves on, after wiping her nose with her hand. Will not be back to this location
Atmosphere: 1
Food: 2
Service: 1
The slowest Wendys ever. There hasn’t been a time I’ve received fast service at this store.
Update 9/24/25: still the slowest Wendy’s ever
THE WORST FAST FOOD EXPERIENCE!! Employees screaming and yelling at each other for over 15 minutes. Shouting profanity and threats. Employees crying, absolutely insane. This was Saturday evening, 9/20/25. I have video!!
BTW- why is your dining room temperature set at 60 degrees??
Atmosphere: 1
Food: 3
Service: 1
Waited 5 mins at the order kiosk in drive thru for someone to take my order. Came to quick change my child and grab a fry. NO BABY CHANGING STATION.
Atmosphere: 1
Food: 3
Service: 1
Dining room hours say open until 12 midnight i was denied service at 11 ...staff is horrible.. please never step foot in this place
Atmosphere: 1
Food: 1
Service: 1
Placed a mobile order. Arrived 15 minutes later. Sat in drive thru for 20 minutes. Gave them order name and was told to pull forward. We got to the window and were told to again pull forward to a parking spot. Our order wasn't ready. Ordered jr bacon cheeseburger (with all toppings) received a burger w cheese and bacon (no toppings). Also ordered double cheese burger, again no toppings on this one either. Ordered 2 unsweet teas. Were given sweet teas. All around horrible experience.
Food: 1
Service: 1
Restaurantji Recommends
Had a good experience.
They handle the customers pretty good which is surprising cuz troy has some of the childish customers lol. They cant order or know how anything going on cuz they things they would pull when im eating there... And these are the people with those jobs my teachers said only smart people can have... The workers here appear to have more intelligence based off the convos ive seen....
As long as those workers are still here, you can eat here no matter how bad you are at ordering! 😁
Melissa needs to learn how to speak to her employees. Very rude to them in front of costumers.
Atmosphere: 4
Food: 5
Service: 1
Waited 20 min for food had 5 cars waiting on food waited till they was all done my food and car next to me were all cold went to drive through window we told her she said aww sorry and shut windows in my face worst service iv ever had called back manger offered to replace the next day or later In the week thanks for nothing don't trust how my food will be made if i come back get screwed over thanks for nothing I hope who ever reads this goes to anther town for Wendy's and doesn't come to ur location anymore that was sad and pathetic worst money I ever spent sad part I now had to stop sum where else that whole staff was sad they should just shut that location down instead of letting you people steal people money on trash service I'm glad u offered to replace it another day but I will never eat anything from your place ever again or ever waste my money there such a disappointment
Atmosphere: 2
Food: 1
Service: 1
Rude rude rude. Employee on the speaker needs to learn proper manners. Ridiculous.
Atmosphere: 3
Food: 4
Service: 1
Next time, I better pass on that one.
Atmosphere: 1
Food: 1
Service: 2
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