I had a very disappointing experience at this Subway location on January 5, 2026, around 3:00 PM. Service was extremely slow despite the store not being particularly busy at the time. The employee appeared unprepared and inefficient, which caused unnecessary delays in completing a simple order.
More concerning than the slow pace was the poor customer service. The employee displayed unprofessional behavior, including giving unpleasant and hostile looks rather than offering basic courtesy or communication. There was no sense of urgency, friendliness, or customer care, which made the experience uncomfortable and frustrating.
Overall, this visit reflected a lack of proper service skills and professionalism. I expect faster service and respectful treatment at a quick-service restaurant, and unfortunately, this location did not meet those expectations.
Atmosphere: 1
Food: 2
Service: 1
Felicia Blue
First off I wanted to say the food at subway is fresh but the problem is when you don’t come in and order online you expect to have all the extra they charge you for to actually be in your order pay attention to the order please!!!!
Service: 2
Felix
Never again, way too many other good sandwich shops around to be eating here.
Atmosphere: 1
Food: 1
Service: 1
Brittanni
Terrible service the people in there don't care about your food at all
Atmosphere: 1
Food: 1
Service: 1
A S
Ordered via app, hardly any meat on 4 sandwiches don’t waste your time or money go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Jason Tipton
I ordered via the app. They offer the deals that Subway advertises, so that's cool. The sandwiches were ready when I got there. Everything was good to that point, but then when we went to eat the sandwiches, we noticed there was not very much meat on either one. Plenty of toppings, but very little meat. Pretty disappointing. I probably will choose somewhere else to go instead of here in the future.
Atmosphere: 4
Food: 3
Service: 4
Conner
Kind and helped me out when the app wasn't working. Nice guys thank you.
Atmosphere: 5
Food: 5
Service: 5
Andrea Nark
Waited long for service didn't had the Bread I wanted and the service lady lectured me my coupon no good at that location bud coupons was always good all over Ohio when I could give no Stars I wood except food was good
Atmosphere: 1
Food: 2
Service: 1
Taylour B
We always love coming here. Store manager was so sweet and talked to use while eating our meal. We always have a good conversation here. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Robert Coleman
Easy to order, friendly, accurate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Grilled Chicken, Black Forest Ham
I come here often to get lunches, employees are always nice and my order is always good and fresh!
Atmosphere: 5
Food: 5
Service: 5
Eddie
Great experience today, not only was my preparer cute, very polite and professional also made the best sub ever. Thanks Niesha
James Brady
last 2 times i went to go in around 3pm lights are on but doors locked?
Jennifer Price
Love the service here
Atmosphere: 5
Food: 5
Service: 5
James Abrams
Arrived at this location at 5:30 pm Wednesday Sept, 11, 2025 at 5:30 the door was locked and myself and two other gentlemen came for Subs; and whoever was in the store rudely turned out the lights and never greeted us even to say the store was closed. Online it said that the store closed at 6:30pm and it states those times on the door as well. Very unprofessional.
I had a very disappointing experience at this Subway location on January 5, 2026, around 3:00 PM. Service was extremely slow despite the store not being particularly busy at the time. The employee appeared unprepared and inefficient, which caused unnecessary delays in completing a simple order.
More concerning than the slow pace was the poor customer service. The employee displayed unprofessional behavior, including giving unpleasant and hostile looks rather than offering basic courtesy or communication. There was no sense of urgency, friendliness, or customer care, which made the experience uncomfortable and frustrating.
Overall, this visit reflected a lack of proper service skills and professionalism. I expect faster service and respectful treatment at a quick-service restaurant, and unfortunately, this location did not meet those expectations.
Atmosphere: 1
Food: 2
Service: 1
First off I wanted to say the food at subway is fresh but the problem is when you don’t come in and order online you expect to have all the extra they charge you for to actually be in your order pay attention to the order please!!!!
Service: 2
Never again, way too many other good sandwich shops around to be eating here.
Atmosphere: 1
Food: 1
Service: 1
Terrible service the people in there don't care about your food at all
Atmosphere: 1
Food: 1
Service: 1
Ordered via app, hardly any meat on 4 sandwiches don’t waste your time or money go somewhere else
Atmosphere: 1
Food: 1
Service: 1
I ordered via the app. They offer the deals that Subway advertises, so that's cool. The sandwiches were ready when I got there. Everything was good to that point, but then when we went to eat the sandwiches, we noticed there was not very much meat on either one. Plenty of toppings, but very little meat. Pretty disappointing. I probably will choose somewhere else to go instead of here in the future.
Atmosphere: 4
Food: 3
Service: 4
Kind and helped me out when the app wasn't working. Nice guys thank you.
Atmosphere: 5
Food: 5
Service: 5
Waited long for service didn't had the Bread I wanted and the service lady lectured me my coupon no good at that location bud coupons was always good all over Ohio when I could give no Stars I wood except food was good
Atmosphere: 1
Food: 2
Service: 1
We always love coming here. Store manager was so sweet and talked to use while eating our meal. We always have a good conversation here. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Easy to order, friendly, accurate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Grilled Chicken, Black Forest Ham
Restaurantji Recommends
I come here often to get lunches, employees are always nice and my order is always good and fresh!
Atmosphere: 5
Food: 5
Service: 5
Great experience today, not only was my preparer cute, very polite and professional also made the best sub ever. Thanks Niesha
last 2 times i went to go in around 3pm lights are on but doors locked?
Love the service here
Atmosphere: 5
Food: 5
Service: 5
Arrived at this location at 5:30 pm Wednesday Sept, 11, 2025 at 5:30 the door was locked and myself and two other gentlemen came for Subs; and whoever was in the store rudely turned out the lights and never greeted us even to say the store was closed. Online it said that the store closed at 6:30pm and it states those times on the door as well. Very unprofessional.
Atmosphere: 2
Food: 1
Service: 1
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