Had my first visit here. It’s definitely enjoyable. I love ice cream and have never tried fro-yo before. Cheesecake and caramel are my favorite flavors for most things and this location has many options including those. Wish they would’ve had mango sorbet, but I can always save that for next time. The reason for one less star is because when I went there was a foul odor inside. It wasn’t like unbearable but it was noticeable consistently, not sure if it was from a leak in the bathroom or something. I know sometimes it’s out of the employees hands so that’s why I only took one star off. Otherwise good service and I will be back in the future!
Janet Baker
Um this place is a must, do not pass by.
Tristen Clark
Excellent
Denise Hritsko
Such a yummy treat!
Gianna Cella
I love sweet frog!
Victoria Phillips
I don't want to give this location 1 star. . . I love it here. My issue is that it's supposed to close at 9:30. I got here along with several others between 9:10-9:15. We were all turned away at the door tonight. I was sad because 1. I drove a bit of a distance to come here 2. I had an out of town guest, we were really excited for a night treat. If you close at 9:30 be true to the time. If earlier, please adjust the time.
The Entertainment
Walked in and walked back out. It's all ice-cream flavors. Which is fine if thats what youre looking for. Not really what I'd expect for frozen yogurt though i.e. fruity flavors. At least offer a few of those options.
Growth Unfiltered
Saying “thank you” should be the easiest part of customer service. Without customers, the girls behind the counter wouldn’t have a job. When someone leaves a 15–20% tip, a genuine thank you should always follow. Gratitude matters—don’t take it for granted.
eric makowski
Awesome!!!!!!!!
JEANETTE GARZA
Grandkids love this place. They like picking favorite flavors and toppings.
My daughter saw this online and wanted to go there. We don't have any in Pa where we live. We were in Hartville and figured we'd try. Cute place with a very good concept. Will definitely go back if ever in the area.
Brandy DeMoss
One of our families favorite spots. The decor is adorable. Plenty of delicious frozen yogurts to choose from. And the topping bar is insane.
Madison Knisely
I’m not one to write negative reviews, however I’m beyond frustrated with my experience with this location. I ordered through the website for delivery on Thursday night. DoorDash does the delivery, but it goes through Sweet Frog. When my order arrived half of it was missing. I called the store and they said they didn’t know what to do and they needed to talk to their manager. They took my name and number and said they would call me back. In the meantime I reached out to DoorDash to see if there was anything I could do. They reiterated to me that since Sweet Frog collected the funds a refund would have to come through them. Sweet Frog called me back and told me they would have to get in contact with the store owner and they could offer me potentially 2 free cups or a refund if I came in to the store. But, they wouldn’t know until they talked to the owner. All of this was fine and understandable. However, it has now been 2 days with no update to the situation. I am out $30 for a product I did not even receive and the store has not given me any calls back to offer any compensation or solutions. This is beyond frustrating because either the store did not include my full order, or the DoorDash driver took it. Regardless, I’m the one who is out the money. I have since contacted corporate and hope I get a solution in the coming days. Beware if you order online, very sad about this experience because I love this place ):
Michael Morris
ABSOLUTELY ABSURD PRICES!! NO WAY I'VE CREAM SHOULD COST THAT MUCH👎
Virginia Bujorian
My grandson loved the selection and wants to go back tomorrow!
Had my first visit here. It’s definitely enjoyable. I love ice cream and have never tried fro-yo before. Cheesecake and caramel are my favorite flavors for most things and this location has many options including those. Wish they would’ve had mango sorbet, but I can always save that for next time. The reason for one less star is because when I went there was a foul odor inside. It wasn’t like unbearable but it was noticeable consistently, not sure if it was from a leak in the bathroom or something. I know sometimes it’s out of the employees hands so that’s why I only took one star off. Otherwise good service and I will be back in the future!
Um this place is a must, do not pass by.
Excellent
Such a yummy treat!
I love sweet frog!
I don't want to give this location 1 star. . . I love it here. My issue is that it's supposed to close at 9:30. I got here along with several others between 9:10-9:15. We were all turned away at the door tonight. I was sad because 1. I drove a bit of a distance to come here 2. I had an out of town guest, we were really excited for a night treat. If you close at 9:30 be true to the time. If earlier, please adjust the time.
Walked in and walked back out. It's all ice-cream flavors. Which is fine if thats what youre looking for. Not really what I'd expect for frozen yogurt though i.e. fruity flavors. At least offer a few of those options.
Saying “thank you” should be the easiest part of customer service. Without customers, the girls behind the counter wouldn’t have a job. When someone leaves a 15–20% tip, a genuine thank you should always follow. Gratitude matters—don’t take it for granted.
Awesome!!!!!!!!
Grandkids love this place. They like picking favorite flavors and toppings.
Restaurantji Recommends
My daughter saw this online and wanted to go there. We don't have any in Pa where we live. We were in Hartville and figured we'd try. Cute place with a very good concept. Will definitely go back if ever in the area.
One of our families favorite spots. The decor is adorable. Plenty of delicious frozen yogurts to choose from. And the topping bar is insane.
I’m not one to write negative reviews, however I’m beyond frustrated with my experience with this location. I ordered through the website for delivery on Thursday night. DoorDash does the delivery, but it goes through Sweet Frog. When my order arrived half of it was missing. I called the store and they said they didn’t know what to do and they needed to talk to their manager. They took my name and number and said they would call me back. In the meantime I reached out to DoorDash to see if there was anything I could do. They reiterated to me that since Sweet Frog collected the funds a refund would have to come through them. Sweet Frog called me back and told me they would have to get in contact with the store owner and they could offer me potentially 2 free cups or a refund if I came in to the store. But, they wouldn’t know until they talked to the owner. All of this was fine and understandable. However, it has now been 2 days with no update to the situation. I am out $30 for a product I did not even receive and the store has not given me any calls back to offer any compensation or solutions. This is beyond frustrating because either the store did not include my full order, or the DoorDash driver took it. Regardless, I’m the one who is out the money. I have since contacted corporate and hope I get a solution in the coming days. Beware if you order online, very sad about this experience because I love this place ):
ABSOLUTELY ABSURD PRICES!! NO WAY I'VE CREAM SHOULD COST THAT MUCH👎
My grandson loved the selection and wants to go back tomorrow!
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