We wanted to dine in. There was no hostess in sight and no one acknowledged us for like 5-10 mins. So, we go the bar area and sat at a high top table for another 5 mins with no acknowledgement. Waitresses walked back and forth a few times before we had to stop one and ask if the section was open. She went over to the bartender and asked if she was working the tables. Her reply was, “not at the moment”, but when she looked up and saw us she said, “i mean…I wasn’t”. She never acknowledged us to say hello or to even suggest we move to different part of the bar to get service. Mind you, the place wasn’t packed by any means. We left. Do better.
Robin Durham
Applebee's no longer Carry's tonic water, so I was unable to order a gin and tonic, and they also no longer have tall glasses for cocktails. They only have short glasses. I ordered the 12.oz ribeye steak and I had to return it because the steak was cooked with so much salt that I could not eat it. We ordered the spinach artichoke dip as appetizer and it was brought out with our meals. The dip was in a paper container half full and none of the tortillas chips were whole piece, they were all small broken pieces. Oh yes and the best part of the experience was when we were finally seated, we were handed wrapped plastic eating utensils and when I got my steak I asked the server if I could at least get a steak knife. The manager was so unprofessional... She wasn't wearing anything t⁰hat had a Applebee's logo on , so when I looked at her I was confused because she was wearing a sweat suit and tennis shoes. It was by far the worst and absolute last time I will ever go to Applebee's again!
Kyle Roman
Walked in the door and it was very busy, and asked if I could go sit at the bar. Was told I could. The bartender Blair, instantly greeted me with a menu and asked if I wanted something to drink. She was very friendly and on top of things the whole time I was there. Always asked if I wanted another drink, and even though my food took a very long time to come out, she would let me know what the status of it was and made sure I was cool in the mean time. I could tell they were very busy,, but the bar was a good move. I recognize going to the bar to see Blair, she will give good service!
Errick Hargrove
Horrible experience if I could give zero star I would. The service leaves a lot to be desired. Ordered apps with our meal and it too took over an hour to receive both and the food was cold. Not to mention the noodles were over and it was freezing! Would have returned it but who has another hour to spare. Even other people returned their food because it was cold. I would highly recommend you drive the extra 20+ minutes to go to another Applebees.
Jay S.
this shit was ass ... rude customer service waiter with a bad attitude. Bathroom real nasty shit on the floor smell like living donkey ass. Y'all need to do better!
TT
My server was great. I think she was new but she did a great job. Her name is Megan. However the bartender Jamori was rude. I ordered a perfect margarita which is served in a shaker with a martini glass. I received a drink in a sangria glass with ice so I wanted to be sure I had the correct drink. The server took the drink to the bar to confirm and I heard the bartender in a high pitched tone saying...it's not in a martini glass because I don't have any... with an attitude. I was fine with the original drink, I just wanted to confirm. Her response kinda irritated me. If you want to be technical...even without the martini glass the drink still didn't come in the shaker as described. She should fix her attitude
Tina L Turner
Limited servers available, thus causing a delay in being seated.
Lucy T.
I came here a few nights ago with two friends for their half off appetizers (everyday after 9pm!) and a good time. We had a great time, though the food and the service could be better. The ambience is of course very family friendly though so it was easy to talk for hours together (we had to too, because that's how long it took to get all our things LOL). We were sat after around 30 minutes that flew by because of a hilarious talkative lil girl waiting as well. Our server was incredibly sweet and attentive but definitely very new because they dropped our drink, forgot the salt on our margarita, miscommunicated with us on a dish so that we didn't get it and all in all was a little slow; but learning is a process and that's ok! I wasn't very impressed by the food, but the pricing was great so I couldn't be too mad.Mozzarella Sticks: 4/5 These came out hot and crispy with decent pull. They're just like what you'd expect if you baked some at home from a bag yourself, but they still always hit the spot for late night munchies!Quesadillas: 3.5/5 These chicken quesadillas had some unevenly strewn chicken and cheese so that some cuts had a lot and others had barely any but they're still satisfying to eat at night.Buffalo hot wings: 2/5 The hot wings here were not great. Kind of soggy, acidic but not very rich. I can't really explain it but I didn't want more than one.Perfect Margaritas: 4/5 Taste like a skinny marg! Not bad and they bring about 2.5 servings in the shaker. 4 Cheese Mac and Cheese with Honey Chicken Chicken Tenders: 1/5 The Mac was oddly kind of sweet but not creamy nor cheesy(isn't there supposed to be 4??). The strips had breading that tasted bitter and dry as heck. Would recommend to only enemies.I'd come back only if I wanted a late night snack for a deal but I probably won't.
Inez Darden
We waited for 1 hour to order food after been seated. The first manager show up and he said sorry. The second manager came and she was more patient with me. She got someone to take our order. Then when I finally got my food it had a hair on my plate. The server order my food again .The manager really tried to help. Thanks to her a bad experience was made much better. But if not for her stepping in and our server being great. I would never return.Parking: If you don't mind walking from garage to the build. I prefer to park in front of Applebee's.
Ms. Lady
⚠️IF YOU ENJOY RUDE SERVICE THIS IS JUST THE PLACE FOR YOU⚠️On 02/08/2023 around 9:30 pm a friend and I stopped in for a quick drink and a bite to eat. We sat down at the bar for what we thought would be quicker service. The bartender came over with drinks after 20 minutes of sitting. Next we placed our food order and after another 30 to 45 minutes still no food. I spoke with the manager about the extreme wait time he was very nonchalant and unconcerned. His resolution was just take the food off (our dinner). The good news is the bartender reassured us “DON’T BOTHER WRITING A REVIEW CORPORATE DOES NOT READ REVIEWS!! Needless to say I will not be back for seconds.
My husband and I came here in 2022 on a date night. Our server although over whelmed from lack of servers she was nice. Into our dinner the fire alarm went off and we were informed that the managers did not know how to turn it off so after we asked for our check we left. No apologies or monies taken off our bill was even offered.Fast forward to yesterday February 4th 2023. My husband and I are out so I suggested lets get something to eat, but knowing its the weekend and probably crowded. I ordered our food online. Soooooo glad I did. We pull up to the restaurant so I go in while my husband finds a parking spot and its crowded with families and kids mostly black people. I stand in front where you enter to also pick up your food.I standing there for a few minutes. I see a server that ignores me and then the staff comes out probably a manager or two and there huddled around each other and the conversation was like were down two cooks. Mind you they see me standing there and no one offered to help me until I made my presence known and one of the employees was nice enough to help me.Whats so sad is that mostly black people patron this Applebees and I personally will never go back until they get better managers and more servers!!! It was ghetto and the staff that saw me standing there. You all suck!!!! Its sad that black people are still being treated like our time is not precious and our money not valued or appreciated. Had I been white, I am sure my experience would've been completely different. Please hire staff that does not have that "slave mentality" because you are going to lose a lot of business from our black people!!!
Patrick Q.
Good food, friendly attentive wait staff. Responsive to customer concerns, all around good natured service.
Keith Blackwell
December 2022: I wanted to bring the family here because of the good food and reasonable prices. We were seated relatively quickly within minutes of entering, but then the waiter or waitress never showed up to take our order. We waited 25 minutes before finally exiting the restaurant.Conclusion: Applebee's is a renowned chain with good food, but this location has some slow service. I kinda felt disrespected that waiters were passing us by without acknowledging our presence...not even a "someone will be with you soon" communication.
Azula
I wish I could give this location zero stars. I entered the restaurant with my mom in hopes of having a nice mother/daughter dinner date and we waited for over 20 minutes before anyone even came to sit us down. Mind you, the business only had about 3 tables with customers. It was more workers than customers. Then when they finally come to seat us, they again took over 20 minutes without checking on us for drinks, appetizers, etc. Workers were walking past us, chit chatting away but couldn't help the customers they just seated. Horrible customer service. After 20 minutes we became fed up and ended up leaving to get food at Piada instead. I wouldn't recommend anybody to waste their time here.
Samone S.
I wish I could give this location zero stars. I entered the restaurant with my mom in hopes of having a nice mother/daughter dinner date and we waited for over 20 minutes before anyone even came to sit us down. Mind you, the business only had about 3 tables with customers. It was more workers than customers. Then when they finally come to seat us, they again took over 20 minutes without checking on us for drinks, appetizers, etc. Workers were walking past us, chit chatting away but couldn't help the customers they just seated. Horrible customer service. After 20 minutes we became fed up and ended up leaving to get food at Piada instead. I wouldn't recommend anybody to waste their time here.
We wanted to dine in. There was no hostess in sight and no one acknowledged us for like 5-10 mins. So, we go the bar area and sat at a high top table for another 5 mins with no acknowledgement. Waitresses walked back and forth a few times before we had to stop one and ask if the section was open. She went over to the bartender and asked if she was working the tables. Her reply was, “not at the moment”, but when she looked up and saw us she said, “i mean…I wasn’t”. She never acknowledged us to say hello or to even suggest we move to different part of the bar to get service. Mind you, the place wasn’t packed by any means. We left. Do better.
Applebee's no longer Carry's tonic water, so I was unable to order a gin and tonic, and they also no longer have tall glasses for cocktails. They only have short glasses. I ordered the 12.oz ribeye steak and I had to return it because the steak was cooked with so much salt that I could not eat it. We ordered the spinach artichoke dip as appetizer and it was brought out with our meals. The dip was in a paper container half full and none of the tortillas chips were whole piece, they were all small broken pieces. Oh yes and the best part of the experience was when we were finally seated, we were handed wrapped plastic eating utensils and when I got my steak I asked the server if I could at least get a steak knife. The manager was so unprofessional... She wasn't wearing anything t⁰hat had a Applebee's logo on , so when I looked at her I was confused because she was wearing a sweat suit and tennis shoes. It was by far the worst and absolute last time I will ever go to Applebee's again!
Walked in the door and it was very busy, and asked if I could go sit at the bar. Was told I could. The bartender Blair, instantly greeted me with a menu and asked if I wanted something to drink. She was very friendly and on top of things the whole time I was there. Always asked if I wanted another drink, and even though my food took a very long time to come out, she would let me know what the status of it was and made sure I was cool in the mean time. I could tell they were very busy,, but the bar was a good move. I recognize going to the bar to see Blair, she will give good service!
Horrible experience if I could give zero star I would. The service leaves a lot to be desired. Ordered apps with our meal and it too took over an hour to receive both and the food was cold. Not to mention the noodles were over and it was freezing! Would have returned it but who has another hour to spare. Even other people returned their food because it was cold. I would highly recommend you drive the extra 20+ minutes to go to another Applebees.
this shit was ass ... rude customer service waiter with a bad attitude. Bathroom real nasty shit on the floor smell like living donkey ass. Y'all need to do better!
My server was great. I think she was new but she did a great job. Her name is Megan. However the bartender Jamori was rude. I ordered a perfect margarita which is served in a shaker with a martini glass. I received a drink in a sangria glass with ice so I wanted to be sure I had the correct drink. The server took the drink to the bar to confirm and I heard the bartender in a high pitched tone saying...it's not in a martini glass because I don't have any... with an attitude. I was fine with the original drink, I just wanted to confirm. Her response kinda irritated me. If you want to be technical...even without the martini glass the drink still didn't come in the shaker as described. She should fix her attitude
Limited servers available, thus causing a delay in being seated.
I came here a few nights ago with two friends for their half off appetizers (everyday after 9pm!) and a good time. We had a great time, though the food and the service could be better. The ambience is of course very family friendly though so it was easy to talk for hours together (we had to too, because that's how long it took to get all our things LOL). We were sat after around 30 minutes that flew by because of a hilarious talkative lil girl waiting as well. Our server was incredibly sweet and attentive but definitely very new because they dropped our drink, forgot the salt on our margarita, miscommunicated with us on a dish so that we didn't get it and all in all was a little slow; but learning is a process and that's ok! I wasn't very impressed by the food, but the pricing was great so I couldn't be too mad.Mozzarella Sticks: 4/5 These came out hot and crispy with decent pull. They're just like what you'd expect if you baked some at home from a bag yourself, but they still always hit the spot for late night munchies!Quesadillas: 3.5/5 These chicken quesadillas had some unevenly strewn chicken and cheese so that some cuts had a lot and others had barely any but they're still satisfying to eat at night.Buffalo hot wings: 2/5 The hot wings here were not great. Kind of soggy, acidic but not very rich. I can't really explain it but I didn't want more than one.Perfect Margaritas: 4/5 Taste like a skinny marg! Not bad and they bring about 2.5 servings in the shaker. 4 Cheese Mac and Cheese with Honey Chicken Chicken Tenders: 1/5 The Mac was oddly kind of sweet but not creamy nor cheesy(isn't there supposed to be 4??). The strips had breading that tasted bitter and dry as heck. Would recommend to only enemies.I'd come back only if I wanted a late night snack for a deal but I probably won't.
We waited for 1 hour to order food after been seated. The first manager show up and he said sorry. The second manager came and she was more patient with me. She got someone to take our order. Then when I finally got my food it had a hair on my plate. The server order my food again .The manager really tried to help. Thanks to her a bad experience was made much better. But if not for her stepping in and our server being great. I would never return.Parking: If you don't mind walking from garage to the build. I prefer to park in front of Applebee's.
⚠️IF YOU ENJOY RUDE SERVICE THIS IS JUST THE PLACE FOR YOU⚠️On 02/08/2023 around 9:30 pm a friend and I stopped in for a quick drink and a bite to eat. We sat down at the bar for what we thought would be quicker service. The bartender came over with drinks after 20 minutes of sitting. Next we placed our food order and after another 30 to 45 minutes still no food. I spoke with the manager about the extreme wait time he was very nonchalant and unconcerned. His resolution was just take the food off (our dinner). The good news is the bartender reassured us “DON’T BOTHER WRITING A REVIEW CORPORATE DOES NOT READ REVIEWS!! Needless to say I will not be back for seconds.
Restaurantji Recommends
My husband and I came here in 2022 on a date night. Our server although over whelmed from lack of servers she was nice. Into our dinner the fire alarm went off and we were informed that the managers did not know how to turn it off so after we asked for our check we left. No apologies or monies taken off our bill was even offered.Fast forward to yesterday February 4th 2023. My husband and I are out so I suggested lets get something to eat, but knowing its the weekend and probably crowded. I ordered our food online. Soooooo glad I did. We pull up to the restaurant so I go in while my husband finds a parking spot and its crowded with families and kids mostly black people. I stand in front where you enter to also pick up your food.I standing there for a few minutes. I see a server that ignores me and then the staff comes out probably a manager or two and there huddled around each other and the conversation was like were down two cooks. Mind you they see me standing there and no one offered to help me until I made my presence known and one of the employees was nice enough to help me.Whats so sad is that mostly black people patron this Applebees and I personally will never go back until they get better managers and more servers!!! It was ghetto and the staff that saw me standing there. You all suck!!!! Its sad that black people are still being treated like our time is not precious and our money not valued or appreciated. Had I been white, I am sure my experience would've been completely different. Please hire staff that does not have that "slave mentality" because you are going to lose a lot of business from our black people!!!
Good food, friendly attentive wait staff. Responsive to customer concerns, all around good natured service.
December 2022: I wanted to bring the family here because of the good food and reasonable prices. We were seated relatively quickly within minutes of entering, but then the waiter or waitress never showed up to take our order. We waited 25 minutes before finally exiting the restaurant.Conclusion: Applebee's is a renowned chain with good food, but this location has some slow service. I kinda felt disrespected that waiters were passing us by without acknowledging our presence...not even a "someone will be with you soon" communication.
I wish I could give this location zero stars. I entered the restaurant with my mom in hopes of having a nice mother/daughter dinner date and we waited for over 20 minutes before anyone even came to sit us down. Mind you, the business only had about 3 tables with customers. It was more workers than customers. Then when they finally come to seat us, they again took over 20 minutes without checking on us for drinks, appetizers, etc. Workers were walking past us, chit chatting away but couldn't help the customers they just seated. Horrible customer service. After 20 minutes we became fed up and ended up leaving to get food at Piada instead. I wouldn't recommend anybody to waste their time here.
I wish I could give this location zero stars. I entered the restaurant with my mom in hopes of having a nice mother/daughter dinner date and we waited for over 20 minutes before anyone even came to sit us down. Mind you, the business only had about 3 tables with customers. It was more workers than customers. Then when they finally come to seat us, they again took over 20 minutes without checking on us for drinks, appetizers, etc. Workers were walking past us, chit chatting away but couldn't help the customers they just seated. Horrible customer service. After 20 minutes we became fed up and ended up leaving to get food at Piada instead. I wouldn't recommend anybody to waste their time here.