Dunkin'

13880 Cedar Rd, University Heights
(216) 932-0000

Recent Reviews

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Sydney

THIS IS THE BEST DUNKIN! They are sooo so so so fast and helpful and I always get exactly what I asked for, never an issue with my order. Literal Dunkin perfection.

Atmosphere: 5

Food: 5

Service: 5

Jordan Greene

Friendly staff good food

Atmosphere: 5

Food: 5

Service: 5

Vanessa DeBose

First time in the morning fresh donuts

Atmosphere: 5

Food: 5

Service: 5

Anuraag M

Need to improve on the portion size for the price posted

Atmosphere: 5

Food: 4

Service: 5

Christina Woodson

Absolutely amazing coffee, great service, and the timing is incredible

Atmosphere: 5

Food: 5

Service: 5

Mardean Bridges

Good inexpensive food, always crowded, fast service

Atmosphere: 5

Food: 5

Service: 5

Laura Sarbach

No bathroom

Atmosphere: 5

Food: 4

Service: 5

Joseph Peyko

The Best Coffee ☕️ Out There

Atmosphere: 5

Food: 5

Service: 5

Candace Tyree

Ice cream cake taste like freezer yuck

Atmosphere: 5

Food: 3

Service: 4

Cleveland Observer

Sweet Black Pepper breakfast sandwich had spoiled bacon.

Atmosphere: 3

Food: 1

Service: 4

Allan Yheulon

I walked in w/a coupon for a free donut - wasn't impressed by it (orange glazed?).

Service is severely slow, thinking they prioritize the Drive Thru?

Went back a week later w/another coupon, same slow service at the counter.

Atmosphere: 4

Food: 3

Service: 1

Ms A

Staffing needs to start wearing hair nets. Today I ordered breakfast sandwiches & was shocked to find 2 black hairs in my sandwich after a took 2 bites forcing me to have to throw away my food. Disgusting. Staff is friendly but they need to be more sanitary because customers do not want hair in their food. Also, my breakfast sandwich upon receiving it at the counter was not hot which is unacceptable. The cook needs to be cooking the egg, meling the cheese and fully cooking the bacon till its piping hot so that it doesn't make someone seriously sick. This is not the first time I received a cold egg on my breakfast sandwich from this location & not the 1st time I received raw bacon on my sandwich either from staff here. Maybe they feel like they have to rush to get the lines down, but they need to be putting out and selling top quality food. Until they make change I will not be returning.

Atmosphere: 5

Food: 2

Service: 3

D. Stewart

First time in the place. Menu and food was great.

Atmosphere: 5

Food: 5

Service: 5

Miranda Engram

They never have any donuts in there!😡

Atmosphere: 1

Food: 1

Service: 1

Zhida Zhu

There's no seating inside! This location seems to only focus on drive-thru. What's the point of having WiFi if people can't sit down?? 🤔

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