Dunkin'

13880 Cedar Rd, University Heights
(216) 932-0000

Recent Reviews

Doris Smith

I went into the store snd ordered 6 maple creamed filled doughnuts. Instead of getting them from the case, he takes them from the top of another shelf, when I get home I see that they are at least 2 day old doughnuts. So they think we want to pay $9.00 for stale doughnuts! I could have done myself a favor by reading the reviews…hopefully you’re reading this before going there so you won’t be disappointed. That was my last ”donation” to that pitiful establishment!

Atmosphere: 1

Food: 1

Service: 1

Kay W.

The food is decent. The coffee is very good. They seem to be annoyed that I reported my coffee incorrect on the app one morning. Weird service ever since. Yea it’s a big difference between a latte with 7 sugars, 7 caramels, and 7 vanilla shots. I just order a latte with milk that’s it. FYI there are people with food restrictions. Allergies, health issues like diabetes, lactose intolerance etc. no I don’t have them all but they need to aware. Some people don’t ask for what they ask for to be weird there’s literally food that can cause harm to some people. I’ll leave all the tmi stuff from what food can do off the review. I thought all restaurants were required to know that tho? Sorry from the woman with the stomach that reacts to all kinds of stuff and just sticks to the same stuff. Yeah it’s very possible. Not self diagnosed either. I really can’t have certain things. It’s not me trying to be different or cute. This is too much trouble for a coffee and a breakfast sandwich.

Atmosphere: 1

Food: 4

Service: 1

Nikhil Vemuganti

I ordered coffee and a girl with spectacles taking orders of drive thru, she was very rude. She gave the wrong order and when asked she just gave me the same cup with sll the coffee spilled. Bad

Atmosphere: 1

Food: 1

Service: 1

Lenna nonyabusiness

I've only used drive through. But honestly the nicest drive through workers in

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Iced Latte

Marc Pfeiffer

Got order wrong in drive thru. Did not speak good enough English to understand that they got my order wrong. Won't go

Atmosphere: 5

Food: 3

Service: 1

danielle

Very small Dunkin drive thru area and the drinks and items here are way more expensive than any other Dunkin store. The one I usually go to a medium iced coffee is 2.99 here is 3.50… Crazy.

Atmosphere: 1

Food: 1

Service: 1

Lindsay Heller

Appalling service. I order ahead as I have many times and when I arrived they said they didn't have my order and even though I showed my receipt they refused to fill the order. I'm in total awe. I had to contact corporate to get my money back. I don't know what the hell kind of business this is but I won't be returning. Which is a shame because it was a daily visit for me.

Anthony Arrington

Good breakfast sandwich. Quick with great and friendly service.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage Egg and Cheese

Ernest Abernathy

We love dunkin. I buy so many pastries here. They are always ready to

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Donuts, Bagels

Wendy Burke

Almost always fresh Donuts and fast service. Nice

Atmosphere: 2

Food: 4

Service: 4

Gwen Penn (Other)

Wasn’t bad or great. I went around 10am. They didn’t have an array of donut options. The donuts that I purchased were ok. Dunkin’ isn’t like it use to be! No more freshly made donuts.

Atmosphere: 4

Food: 4

Service: 4

Cleveland Travel Guide

It's dunkin they have thousands of them so we all know what they are. This one has a great franchise owner and good staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Iced Latte, Bagels

Olga N

I won’t be visiting this location again. This is avocado toast. You’d think the toast means that it’s toasted bread but no. It’s just piece of stale bread (skinny slice) with avocado. Compared to the other locations where I had avocado toast many times, this is not even the same recipe or ingredients. I could have done a better job at making a toast at home with stale bread and questionable spread. After one bit I threw the whole thing away. Do better Dunkin’

Atmosphere: 1

Food: 1

Service: 3

Sam Liberman

They make egg and cheese sandwiches that are good. Better than most other Dunkins

Food: 5

Service: 5

Dr. Dena T

Love their cold brew!! Add a shot of espresso for an added kick.

Load More