The cook is pedantic, today they didn't want to let him in. They don't treat people well...
Atmosphere: 1
Food: 3
Service: 1
Steffany M (Steff)
Horrible Arby’s. I waited at the drive thru for 15 minutes and no one said a thing and it’s 7p. I see people inside but not a soul addressing the drive thru?
Atmosphere: 1
Food: 2
Service: 1
Drew Cox
Store is supposed to open at 10:00 I arrive at 10:40 they have no food ready and claim their computer is slow. Second store I've been to this morning
Service: 1
Matt Harlow
Great workers usually but waaaaay understaffed. One old bag in particular always says her systems down but has time to take cala and bs with her friends on the phone. It's 7:45 p.m. 10/10/24 and you can tell she's a brick or two shy of a load. She claims the system is down every time she works, lazy as hell.
Atmosphere: 1
Service: 1
Will Ross
Waited 4 minutes and was only people inside ... when we went to walk out they finally asked if we need help
Service: 1
felix perez
Nice atmosphere to share with family
Atmosphere: 5
Food: 5
Service: 5
Rob Lynskey
This has to be the worst Arby's in Columbus. My son and I went here today, and it was absolutely horrible. They started out by giving us 2 sprites when we ordered a coke and a sprite. Ordered two cherry turnovers, and they only rang up one. When I brought it to their attention some screwed we don't have any. So I asked for a refund, and they couldn't figure out how to do a refund. The fries were dry and chewy, when I asked for fresh fries they said we just made them, which was a complete lie. On top of that, you could taste that their cooking oil had been burnt and was dirty, and the fries had the taste of it. The drinks were flat and extrem watered down. Avoid this Arby's like the plauge, unless you want nasty food and no customer service.
Atmosphere: 1
Food: 1
Service: 1
Cliff Porter
Arby's Owner, instead of the canned responses you make on every complaint about this location, you should take note and do something about it. This location had a lot of good reviews 5+ years ago, but in the last couple years, it is constantly filled with one star reviews and complaints all over the place. It is embarrassing how this location has fallen, especially for the area it is in. Fix the problem or shut it down.
Atmosphere: 1
Food: 1
Service: 1
Holdyn Neill
Died (the fortune cookie was right)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Reuben
Salvo
Manager not nice , fighting with us over out of Coke Zero, condiments, she said get out of my store whatever… why you never check your restaurant before you open what missing so your customers know what they expected before ordering not fighting coz it’s your fault never check your items what missing????? I said curly fries large gave me medium regular fries, I’m not coming back in this location, never …
Dietary restrictions: Diabetic prefer Coke Zero instead of Diet Coke
Food was bad , the staff Ambiance and place is clean and nice will not recommend having food from this place
Atmosphere: 5
Food: 1
Service: 5
Katie Dillon-Luli
Terrible customer service with rude employees and orders not being filled correctly.
Holly
Not sure what the deal is, but it doesn't look like the dining room is open, and they still never have enough people to staff the drive through. It's always a long wait to the point I'm going elsewhere.
The cook is pedantic, today they didn't want to let him in. They don't treat people well...
Atmosphere: 1
Food: 3
Service: 1
Horrible Arby’s. I waited at the drive thru for 15 minutes and no one said a thing and it’s 7p. I see people inside but not a soul addressing the drive thru?
Atmosphere: 1
Food: 2
Service: 1
Store is supposed to open at 10:00
I arrive at 10:40 they have no food ready and claim their computer is slow. Second store I've been to this morning
Service: 1
Great workers usually but waaaaay understaffed. One old bag in particular always says her systems down but has time to take cala and bs with her friends on the phone. It's 7:45 p.m. 10/10/24 and you can tell she's a brick or two shy of a load. She claims the system is down every time she works, lazy as hell.
Atmosphere: 1
Service: 1
Waited 4 minutes and was only people inside ... when we went to walk out they finally asked if we need help
Service: 1
Nice atmosphere to share with family
Atmosphere: 5
Food: 5
Service: 5
This has to be the worst Arby's in Columbus. My son and I went here today, and it was absolutely horrible. They started out by giving us 2 sprites when we ordered a coke and a sprite. Ordered two cherry turnovers, and they only rang up one. When I brought it to their attention some screwed we don't have any. So I asked for a refund, and they couldn't figure out how to do a refund. The fries were dry and chewy, when I asked for fresh fries they said we just made them, which was a complete lie. On top of that, you could taste that their cooking oil had been burnt and was dirty, and the fries had the taste of it. The drinks were flat and extrem watered down. Avoid this Arby's like the plauge, unless you want nasty food and no customer service.
Atmosphere: 1
Food: 1
Service: 1
Arby's Owner, instead of the canned responses you make on every complaint about this location, you should take note and do something about it. This location had a lot of good reviews 5+ years ago, but in the last couple years, it is constantly filled with one star reviews and complaints all over the place. It is embarrassing how this location has fallen, especially for the area it is in. Fix the problem or shut it down.
Atmosphere: 1
Food: 1
Service: 1
Died (the fortune cookie was right)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Reuben
Manager not nice , fighting with us over out of Coke Zero, condiments, she said get out of my store whatever… why you never check your restaurant before you open what missing so your customers know what they expected before ordering not fighting coz it’s your fault never check your items what missing????? I said curly fries large gave me medium regular fries, I’m not coming back in this location, never …
Dietary restrictions: Diabetic prefer Coke Zero instead of Diet Coke
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef, Classic Roast Beef
Restaurantji Recommends
Food was bad , the staff Ambiance and place is clean and nice will not recommend having food from this place
Atmosphere: 5
Food: 1
Service: 5
Terrible customer service with rude employees and orders not being filled correctly.
Not sure what the deal is, but it doesn't look like the dining room is open, and they still never have enough people to staff the drive through. It's always a long wait to the point I'm going elsewhere.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Curly Fries
Love the new hamburger
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Arby's Signature Sandwiches
To much time waiting for food
Service: 1
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