Arby's

3650 Riverside Dr, Upper Arlington
(614) 459-0911

Recent Reviews

Caitlynn

Awful service and unprofessional managers. They will leave the drive thru unattended (I waited 10 minutes, but Who knows how long it was off before that) and when you go to the window because you were being ignored at the drive-through, the manager will get snippy with you and tell you you have to pull back through even though now there are a line of cars. Don’t waste your time, no one in that store wants to work.

Atmosphere: 1

Food: 1

Service: 1

Logan Hagwood

It's about what you expect from an Arby's.

Atmosphere: 2

Food: 3

Service: 3

Teena Taylor

Fish was greasy. Very disappointed

Atmosphere: 2

Food: 1

Service: 5

Leslie Hagen

I wish I could give zero stars, bf and I went through drive thru (as it was only thing open)… ONE car ahead of us, in total we waited about 30-40mins, to get home & realize the food was SO HARD (like it had been sitting in the fryer for two days-NO joke) it was LITERALLY INEDIBLE. Worst food & service out of any restaurant in any place I’ve ever been in me entire life.

Atmosphere: 1

Food: 1

Service: 1

Carrie Ingram

The food was awesome and quick! Thank you to the lady who was working by herself! We got the fish sandwiches.

Food: 5

Service: 5

Shane Mitchell

Drive thru cashier wasn't in tune with menu or the deals ...??

Pete Cohee

Rude staff refusing to take orders with no explanation at 1230 pm

Jim S

This poor restaurant is so understaffed they are unable to keep up. "Out of roast beef". How did that happen at an Arby's?

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Jalapeno Bites, Arby's Signature Sandwiches

TheChosenNone

Ordered a meal on door dash and Arby's cancelled it for no reason. Didn't end up eating lunch that day because I'm working in Dublin from out of town and don't have access to transportation from my job site to get food. Bunch of clowns working at this location. Don't bother with them.

Atmosphere: 1

Food: 1

Service: 1

Kosmo Kramer

I stopped into this Arby’s location as I haven’t been to one in years and had a craving for something good. There was one other person inside waiting at the counter MAYBE 2 cars in the drive through. I waited 15 min not once was I acknowledged not once did anyone make eye contact and not once did anyone stop to take my order. I was completed ignored. Finally I turned around and walked out. I will NEVER frequent this place again.

Service: 1

Tim P

The french fries were a little cold when they put the fries on the tray but had to wait 4 minutes before my fish sandwich was ready. They should have waited to get the fries after the sandwich was ready.

Atmosphere: 4

Food: 3

Service: 3

Bunny Angel

Ordered food at 12 pm, I went to go get the food with my mom and no one was there. They took the money out of the bank but we couldn't get the food.

Atmosphere: 1

Food: 1

Service: 1

Doug Carr

Can’t comment on the food because they don’t answer at the drive thru to take your order. Only car there and sat for over five minutes and no one came to take my order. What a joke.

Dave Yeager

I have basically given up on this Arby's. Typically two staff members. No shakes. Very slow. The design of the drive up lane basically traps you as you slowly move through. I live just across the river but it is much quicker to go to the Hilliard location near Cemetary and Leap roads.

Food: 4

Service: 1

Recommended dishes: Classic Roast Beef

Michael MILLER

A bad sign is a sign of bad business.I have been going to this place for 30 years at least. Last night when I went in, there were no lights on. I thought they were closed. Drive-thru menu had no the lights on the building, and we could barely hear the gentleman speaking to me through the speaker. Somebody better put some money in this, or it's going to fail. A bad sign is a sign of bad business. So disappointed and heartbroken love Arby's just not this location

Atmosphere: 1

Food: 2

Service: 5

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