I stopped by around 6 am this Wednesday ! Was closed w/o any notice ! Website says open 5 am
Atmosphere: 5
Food: 3
Service: 1
Alaaddin Almigdad
I order large coffee, two cream and one sugar I order Tim bits for my daughter. The coffee looks really bad because the cream is really bad and the timbits 2 of them look like someone took aBite of it that’s extremely bad business
Atmosphere: 1
Food: 1
Service: 1
Andrea Tsitroulis
3rd time in 2 weeks I’ve stopped by before 5:00 and the lights are always shut off with no one there. Your sign says you close at 5. Either stay until 5pm or update your store hour sign.
Atmosphere: 1
Service: 1
Carolyn Runyon
They're always fast and occasionally friendly, my coffee is always perfect and thats what really matters, right?
Atmosphere: 2
Food: 5
Service: 2
Richard Dunlap
This location at 4740 Reed Rd Suite 121, Upper Arlington, OH 43220 closes daily at 4, as posted on their door. They do however keep the menu board lights on so we wait by the board at 4:30 thinking we are about to buy coffee....
Service: 2
Jessie Gardner
I’m done with this location. It never fails, everytime I go through the drive through the employees are rude and you rarely get a hello when they open the window. Today my seven year old changed her mind after I ordered donuts. When I got to the window, I asked if they would add a Boston Cream to our order. The employee seemed irritated. I asked her if I was being annoying. She said they are timed and when customers do what I did it effects the time and it’s annoying. I couldn’t believe it. Worst customer service ever.To the manager or franchise owner of this location- do better. Treat your employees right and worry more about customer service rather than how many customers you can get through the line in a minute. Starbucks and Dunkin’ would never treat a customer the way you treat years based on the reviews I’ve seen.
Carrie McCash
I would give you more stars if things were done much better. The people in the drive-thru window need to get better at delivery. They are always in a hurry to get the order out the window they never check to make sure it's complete. Please make sure the donut is included in when customer orders it. Also, separate donut from the bag with hot stuff (i.e bacon snack wrapper or others)This trip I DID NOT receive my donut.I may start going to STARBUCKS if you continue down this poor path of insufficient customer service.
Atmosphere: 2
Food: 3
Service: 2
Carrie Mays
I would give you more stars if things were done much better. The people in the drive-thru window need to get better at delivery. They are always in a hurry to get the order out the window they never check to make sure it's complete. Please make sure the donut is included in when customer orders it. Also, separate donut from the bag with hot stuff (i.e bacon snack wrapper or others) This trip I DID NOT receive my donut. I may start going to STARBUCKS if you continue down this poor path of insufficient customer service.
Atmosphere: 2
Food: 3
Service: 2
Jacob Lin
Their screen price is wrong, I ordered a turkey bacon croissant screen price was 6.49, they charged me 9 dollars and said there was nothing they can
The staff is unbelievably rude... I understand he might be too busy cuz he is the only one working there at that time, but his attitude is not something I could understand. Hope he would be happy at his workplace.
Atmosphere: 1
Food: 4
Service: 1
The traveler
Overpriced garbage. Guy that works the drive thru that has a nasaly voice is a jerk. Will charge you for water if you're black. Got charged for water. White couple comes in next and gets s cup of water for free. Nice to see. Last time at this dump.
Atmosphere: 1
Food: 1
Service: 1
John Jeffers
Always great very professional group
Atmosphere: 5
Food: 5
Service: 5
regina black
The Coffee too Damn Hot! and service is to slow everyone focused on the drive thru what about the front ??
I stopped by around 6 am this Wednesday ! Was closed w/o any notice ! Website says open 5 am
Atmosphere: 5
Food: 3
Service: 1
I order large coffee, two cream and one sugar I order Tim bits for my daughter. The coffee looks really bad because the cream is really bad and the timbits 2 of them look like someone took aBite of it that’s extremely bad business
Atmosphere: 1
Food: 1
Service: 1
3rd time in 2 weeks I’ve stopped by before 5:00 and the lights are always shut off with no one there. Your sign says you close at 5. Either stay until 5pm or update your store hour sign.
Atmosphere: 1
Service: 1
They're always fast and occasionally friendly, my coffee is always perfect and thats what really matters, right?
Atmosphere: 2
Food: 5
Service: 2
This location at 4740 Reed Rd Suite 121, Upper Arlington, OH 43220 closes daily at 4, as posted on their door. They do however keep the menu board lights on so we wait by the board at 4:30 thinking we are about to buy coffee....
Service: 2
I’m done with this location. It never fails, everytime I go through the drive through the employees are rude and you rarely get a hello when they open the window. Today my seven year old changed her mind after I ordered donuts. When I got to the window, I asked if they would add a Boston Cream to our order. The employee seemed irritated. I asked her if I was being annoying. She said they are timed and when customers do what I did it effects the time and it’s annoying. I couldn’t believe it. Worst customer service ever.To the manager or franchise owner of this location- do better. Treat your employees right and worry more about customer service rather than how many customers you can get through the line in a minute. Starbucks and Dunkin’ would never treat a customer the way you treat years based on the reviews I’ve seen.
I would give you more stars if things were done much better. The people in the drive-thru window need to get better at delivery. They are always in a hurry to get the order out the window they never check to make sure it's complete. Please make sure the donut is included in when customer orders it. Also, separate donut from the bag with hot stuff (i.e bacon snack wrapper or others)This trip I DID NOT receive my donut.I may start going to STARBUCKS if you continue down this poor path of insufficient customer service.
Atmosphere: 2
Food: 3
Service: 2
I would give you more stars if things were done much better. The people in the drive-thru window need to get better at delivery. They are always in a hurry to get the order out the window they never check to make sure it's complete. Please make sure the donut is included in when customer orders it. Also, separate donut from the bag with hot stuff (i.e bacon snack wrapper or others)
This trip I DID NOT receive my donut.
I may start going to STARBUCKS if you continue down this poor path of insufficient customer service.
Atmosphere: 2
Food: 3
Service: 2
Their screen price is wrong, I ordered a turkey bacon croissant screen price was 6.49, they charged me 9 dollars and said there was nothing they can
Atmosphere: 1
Food: 3
Service: 1
Not to
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Pretty nice place and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plain Croissant, Oatmeal Raisin Cookie, Mocha Latte
The staff is unbelievably rude... I understand he might be too busy cuz he is the only one working there at that time, but his attitude is not something I could understand. Hope he would be happy at his workplace.
Atmosphere: 1
Food: 4
Service: 1
Overpriced garbage. Guy that works the drive thru that has a nasaly voice is a jerk. Will charge you for water if you're black. Got charged for water. White couple comes in next and gets s cup of water for free. Nice to see. Last time at this dump.
Atmosphere: 1
Food: 1
Service: 1
Always great
very professional group
Atmosphere: 5
Food: 5
Service: 5
The Coffee too Damn Hot! and service is to slow everyone focused on the drive thru what about the front ??
Atmosphere: 2
Food: 5
Service: 1
Loading...