Today (Sunday) I took my 5 and 7 year old kids to eat a late brunch. As soon as we arrived (before noon) it was very busy. There was a middle table and a dirty booth available, so we were just waiting. The dark haired 40ish woman with glasses told us it would be a few minutes. Perfectly fine! Then a younger server (very nice) said she would clean off the booth for us. As we are walking over to the booth, the same server that had approached us initially gave us a dirty look as we walked by. Mind you my kids, both brought coloring books and their tablets so they would not be loud or bothering anyone, but it seemed like since I had young kids or for some reason she was very annoyed with us. So as we sat down, from behind me, she says, What can I get you started to drink? I honestly didn’t know who she was talking to so when she came around to the table and made eye contact, she asked again but in a rude manner, we brushed it off and gave our drink order. Then before she left, I let her know that we are ready to order because we know what we want and when I said my kids would have pancake, she very quickly cut me off and said we do not serve breakfast after noon! And turned and walked away. There’s nothing on the menu that says that. So at that point I had had enough and we decided to leave. As we are walking down the hallway, she comes following us and yelling ARE YOU LEAVING and I turned around and said yes we are because of your attitude! That is 100% the worst customer service I have ever had in a restaurant and I will not be returning. I will also be telling everyone how horrible it is, which is very sad because I’ve been there multiple times. I never write reviews, but I can’t imagine how anyone could have someone like that employed there. That is so ridiculously rude. I don’t care how busy it is or how inconvenient you think your customers are going to be.
Melinda Dukowitz
I ordered the pancakes, which are a good size. The pancakes are delicious and filling. I also got the huge cinnamon roll to go, which is a meal in itself, the cream cheese frosting is so good, the cinnamon roll is fresh and soft, they are absolutely delicious! This spot is a hidden gem and I highly recommend going if you haven't been.
Atmosphere: 5
Food: 5
Service: 5
Ed Henderson
Great lunch spot!
Atmosphere: 5
Food: 5
Service: 5
Melinda K
The food was good snd the wait staff was very good. We will be returning.
Atmosphere: 3
Food: 5
Service: 5
Alexzandra Smith
Great food, friendly service, and very fast! So happy to have a good family option for Urbana!
Craig Maxfield
Have flown in a few times now. Always great service, friendly people, and great food - and pie.
Atmosphere: 5
Food: 5
Service: 5
Sam Compton
The food was awesome the server was very nice and friendly. Planning on coming back
Atmosphere: 5
Food: 5
Service: 5
nathan williams
Love this cafe! Been going since I was a child. Lovely to sit outside and watch the planes come and go. Reminds me of my dad, rest his soul.
Atmosphere: 5
Food: 5
Service: 5
Debra Holley
We had about 15 people in the group. The food was great, the waitress was very good and she even took pictures of us together. I love going to the Airport Cafe.
There was a C-47 there that had lead the D-Day invasion into France.
Atmosphere: 5
Food: 5
Service: 4
Beth Reames
Fun place to eat outside and watch the planes. Salads are huge! Food is good but burgers aren't the best. They give off the vibe of frozen patties that shrink when cooked. Not bad, just more like cafeteria burgers. The other meals we've had there have all been praise worthy.
Laura Strite
We had a cheeseburger, a cheese steak sandwich, and the pecan crusted tilapia dinner. All were tasty! The mixed veggies were deliciously buttery. The slaw is homemade and sweet. Quite good. Outdoor patio is covered but not screened in. It's always fun to visit airport joints like this.
Atmosphere: 4
Food: 5
Service: 5
Kim Weisenberger
casual hometown food
Atmosphere: 5
Food: 5
Service: 5
Jason Emry Fishing
I was just setting down with my 2 month old grandson to take a rest before moving on. I noticed people doing the same thing and didn’t pay much attention otherwise.
Today (Sunday) I took my 5 and 7 year old kids to eat a late brunch. As soon as we arrived (before noon) it was very busy. There was a middle table and a dirty booth available, so we were just waiting. The dark haired 40ish woman with glasses told us it would be a few minutes. Perfectly fine! Then a younger server (very nice) said she would clean off the booth for us. As we are walking over to the booth, the same server that had approached us initially gave us a dirty look as we walked by. Mind you my kids, both brought coloring books and their tablets so they would not be loud or bothering anyone, but it seemed like since I had young kids or for some reason she was very annoyed with us. So as we sat down, from behind me, she says, What can I get you started to drink? I honestly didn’t know who she was talking to so when she came around to the table and made eye contact, she asked again but in a rude manner, we brushed it off and gave our drink order. Then before she left, I let her know that we are ready to order because we know what we want and when I said my kids would have pancake, she very quickly cut me off and said we do not serve breakfast after noon! And turned and walked away. There’s nothing on the menu that says that. So at that point I had had enough and we decided to leave. As we are walking down the hallway, she comes following us and yelling ARE YOU LEAVING and I turned around and said yes we are because of your attitude! That is 100% the worst customer service I have ever had in a restaurant and I will not be returning. I will also be telling everyone how horrible it is, which is very sad because I’ve been there multiple times. I never write reviews, but I can’t imagine how anyone could have someone like that employed there. That is so ridiculously rude. I don’t care how busy it is or how inconvenient you think your customers are going to be.
I ordered the pancakes, which are a good size. The pancakes are delicious and filling. I also got the huge cinnamon roll to go, which is a meal in itself, the cream cheese frosting is so good, the cinnamon roll is fresh and soft, they are absolutely delicious! This spot is a hidden gem and I highly recommend going if you haven't been.
Atmosphere: 5
Food: 5
Service: 5
Great lunch spot!
Atmosphere: 5
Food: 5
Service: 5
The food was good snd the wait staff was very good. We will be returning.
Atmosphere: 3
Food: 5
Service: 5
Great food, friendly service, and very fast! So happy to have a good family option for Urbana!
Have flown in a few times now. Always great service, friendly people, and great food - and pie.
Atmosphere: 5
Food: 5
Service: 5
The food was awesome the server was very nice and friendly. Planning on coming back
Atmosphere: 5
Food: 5
Service: 5
Love this cafe! Been going since I was a child. Lovely to sit outside and watch the planes come and go. Reminds me of my dad, rest his soul.
Atmosphere: 5
Food: 5
Service: 5
We had about 15 people in the group. The food was great, the waitress was very good and she even took pictures of us together. I love going to the Airport Cafe.
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There was a C-47 there that had lead the D-Day invasion into France.
Atmosphere: 5
Food: 5
Service: 4
Fun place to eat outside and watch the planes. Salads are huge! Food is good but burgers aren't the best. They give off the vibe of frozen patties that shrink when cooked. Not bad, just more like cafeteria burgers. The other meals we've had there have all been praise worthy.
We had a cheeseburger, a cheese steak sandwich, and the pecan crusted tilapia dinner. All were tasty! The mixed veggies were deliciously buttery. The slaw is homemade and sweet. Quite good.
Outdoor patio is covered but not screened in.
It's always fun to visit airport joints like this.
Atmosphere: 4
Food: 5
Service: 5
casual hometown food
Atmosphere: 5
Food: 5
Service: 5
I was just setting down with my 2 month old grandson to take a rest before moving on. I noticed people doing the same thing and didn’t pay much attention otherwise.
Atmosphere: 1
Food: 1
Service: 1
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