I’ve never had ANY issues with Domino’s in Urbana! They’re always fast & always smooth deliveries/pick ups! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Maggie Paulsen
My food from dominos was fantastic last night! Did a carry out order and everyone was working so hard in there, really put into perspective what a busy night at a pizza joint looks like! Really appreciate those who were working and took care of my order! Staff was very kind!
Atmosphere: 5
Food: 5
Service: 5
Aaron Schroeder
Brand new store with a great design. Plenty of open space to sit down and eat
Jason Brightman
Good pizza but service could be quicker
Christina Chandler
Wish I would have looked at the reviews before I tried to order from this location. It took over an hour, then I had to call to be put on hold for another 30 minutes for no one to answer me. I was told they couldn’t find the address. There is only one street with this name. The General Manager couldn’t speak to me because another employee got into an argument with a customer!!!!! I was told it would be another 50 minutes for a new pizza to be sent out and my money couldn’t be refunded as well. I’m a General Manager at a restaurant and if it’s worth you losing business to treat people like your management does, no wonder your employees are fighting with customers. I would never put my staff in a position to tell a customer they’re not allowed to give out my name as the GM that runs the store! Don’t be a coward if you’re running your restaurant this poorly.
TheCritter Corner
Website says they close at 1:30 tried ordering at 12:50 and was told they were closed.
Carwyn Floyd
It's okay I guess? I like a thin crust. They have one. ? This might not be the favorite place of a super pizza aficionado, but is okay for a farm boy like me.
travis williams
Since Domino’s changed their recipe years back the pizza just hasn’t been the same. The crust and sauce are just horrific. The only good thing about Dominos is the cheesy bread and the lava cakes.
Jonathan Davis
We ordered two medium pizzas for carry out, and when I arrived to pick up the pizzas it was quite awkward to say the least, the employee didn't say a single word, just assumed the two Medium pizzas were what I ordered. He didn't say anything to me at all, nothing about my order, the total, or even a simple hello or good bye. It's as if he were a mute. I mean if he were then. I'm glad to see the store letting handicap people prove they can work also, but for some reason I'm pretty sure I was just dealing with a rude and unperfessional employee..Thank God the pizzas were what I ordered. SOMEONE SHOULD REALLY CONSIDER GOING INTO THE URBANA STORE AND RETRAIN THE EMPLOYEES ON BASIC CUSTOMER SERVICE SKILLS. I've dealt with strippers who have shown better customer service skills than this store and that's even during two for one specials!!
Dianne Mosteller
We ordered a 14 “ hand tossed with sausage bacon and mushrooms. It was picked up by my hubby and it was a M with all the wrong toppings. We live 1/2 hour away and paid over 17 dollars for a small pizza with toppings we don’t like! We won’t be back! Pay more attention to your orders!!!
Ok start with twenty minutes turned into 35 minutes and employees used language Infront of me I couldn't believe and I'm Falmouth as anyone but when I was dealing with public I was careful with what is said pizza was ok and told me two different prices thankfully lower price is what they changed me but advertised price on TV was dollar lower not likely to ever go back to many places to get pizza
Brian Preece
Very versatile sad place workers can't listen when taking orders then wants to argue with you that's not what you ordered then cusses at you and tells you to get out of the store!!!!! Will never go back to this store even threatens you telling you that they will wear you out following you out the door you turn around say something they run back inside and lock the door police should have been called over this
Steve Stapleton
Ordered 3 things went to pick up and they only had 2. Asked him about the 3rd item I was told I have it . I said there are only 2 boxes. He replied ya that's your order. I repeated my order again he said ya it's here. It took awhile but I got my point across. Waited 10 minutes for them to make right and they got wrong again. Never going back
Tony Whitman
Obviously understaffed! Ordered online. App showed it would be ready by 7:40. Arrived at that time. Was told it would be only a few more minutes...half an hour later I finally got my order. Numerous other customers also waiting.
Rusty Hall
We had a couple of pasta bowls, food was good. Service was good.
I’ve never had ANY issues with Domino’s in Urbana! They’re always fast & always smooth deliveries/pick ups! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
My food from dominos was fantastic last night! Did a carry out order and everyone was working so hard in there, really put into perspective what a busy night at a pizza joint looks like! Really appreciate those who were working and took care of my order! Staff was very kind!
Atmosphere: 5
Food: 5
Service: 5
Brand new store with a great design. Plenty of open space to sit down and eat
Good pizza but service could be quicker
Wish I would have looked at the reviews before I tried to order from this location. It took over an hour, then I had to call to be put on hold for another 30 minutes for no one to answer me. I was told they couldn’t find the address. There is only one street with this name. The General Manager couldn’t speak to me because another employee got into an argument with a customer!!!!! I was told it would be another 50 minutes for a new pizza to be sent out and my money couldn’t be refunded as well. I’m a General Manager at a restaurant and if it’s worth you losing business to treat people like your management does, no wonder your employees are fighting with customers. I would never put my staff in a position to tell a customer they’re not allowed to give out my name as the GM that runs the store! Don’t be a coward if you’re running your restaurant this poorly.
Website says they close at 1:30 tried ordering at 12:50 and was told they were closed.
It's okay I guess? I like a thin crust. They have one. ? This might not be the favorite place of a super pizza aficionado, but is okay for a farm boy like me.
Since Domino’s changed their recipe years back the pizza just hasn’t been the same. The crust and sauce are just horrific. The only good thing about Dominos is the cheesy bread and the lava cakes.
We ordered two medium pizzas for carry out, and when I arrived to pick up the pizzas it was quite awkward to say the least, the employee didn't say a single word, just assumed the two Medium pizzas were what I ordered. He didn't say anything to me at all, nothing about my order, the total, or even a simple hello or good bye. It's as if he were a mute. I mean if he were then. I'm glad to see the store letting handicap people prove they can work also, but for some reason I'm pretty sure I was just dealing with a rude and unperfessional employee..Thank God the pizzas were what I ordered. SOMEONE SHOULD REALLY CONSIDER GOING INTO THE URBANA STORE AND RETRAIN THE EMPLOYEES ON BASIC CUSTOMER SERVICE SKILLS. I've dealt with strippers who have shown better customer service skills than this store and that's even during two for one specials!!
We ordered a 14 “ hand tossed with sausage bacon and mushrooms. It was picked up by my hubby and it was a M with all the wrong toppings. We live 1/2 hour away and paid over 17 dollars for a small pizza with toppings we don’t like! We won’t be back! Pay more attention to your orders!!!
Restaurantji Recommends
Ok start with twenty minutes turned into 35 minutes and employees used language Infront of me I couldn't believe and I'm Falmouth as anyone but when I was dealing with public I was careful with what is said pizza was ok and told me two different prices thankfully lower price is what they changed me but advertised price on TV was dollar lower not likely to ever go back to many places to get pizza
Very versatile sad place workers can't listen when taking orders then wants to argue with you that's not what you ordered then cusses at you and tells you to get out of the store!!!!! Will never go back to this store even threatens you telling you that they will wear you out following you out the door you turn around say something they run back inside and lock the door police should have been called over this
Ordered 3 things went to pick up and they only had 2. Asked him about the 3rd item I was told I have it . I said there are only 2 boxes. He replied ya that's your order. I repeated my order again he said ya it's here. It took awhile but I got my point across. Waited 10 minutes for them to make right and they got wrong again. Never going back
Obviously understaffed! Ordered online. App showed it would be ready by 7:40. Arrived at that time. Was told it would be only a few more minutes...half an hour later I finally got my order. Numerous other customers also waiting.
We had a couple of pasta bowls, food was good. Service was good.