The manager was rude. My order was wrong and I asked them to remake it. After I got my food she told me that next time I'll have to call corporate if my order is wrong. LOL what a joke. They have a sign right infront of me that said they will remake the order if at least 50% of it is still there. I never took one bite. Not to mention the portion of meat they give you is like a tablespoon.That will be my last visit. Going to chipotle from now on.
Atmosphere: 3
Food: 3
Service: 1
Rick Haggard
Great tacos!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Salsa, Taco, Custom Queso
Devin Durbin
Great atmosphere and the staff is quick and attentive, have always been satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Quesadilla
Becky Domer
Never disappoints. I recommend the Hawaiian bowl it’s so good
Atmosphere: 5
Food: 5
Service: 5
Lucy Cauley
Best hot head in the area. Had a bad experience at the bellefontaine location and the employees at the urbana location definitely made up for it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Burrito Bowl, Bowl
Leaf Stardragon
Went to get my usual order and the staff there barely filled the bowl! Its was only just enough to cover the bottom. The bowl was mostly just rice and it wasn’t even warm, GREATLY disappointed and do not recommend the one in
Atmosphere: 3
Food: 4
Service: 1
Collin Marshall
The staff were extremely friendly and helpful! The blonde girl taking my order explained things thoroughly and was very patient as it was my first time here. The whole restaurant was clean and it seemed like the whole place was managed very well. I got a burrito with guacamole and chips, and it was huge and hit the spot. Will definitely make sure to come back!
Vegetarian options: Large veggie options apart from meat options. Rice, beans, avocado, and many veggie toppings
Kid-friendliness: Whole family is welcome
Wheelchair accessibility: Wheelchairs can get through front and side doors
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Rice Black Beans, Sweet Habanero
David Anaya
The food was great and the staff were friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Alysha Gregg
Rude attitude for
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
Andrew Charley
Every time I go, the customer service is outstanding and the food is always fantastic.
It amazes me how these employees are so fast but always efficient! I would eat here twice a day everyday if I could afford it ? We appreciate you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Habanero
Taylor Demoss
I usually like hothead and have never had a problem and am not the type to review but in my bowl I found 3 long blonde/light hairs. I have very short dark red hair. One is fine, easy mistake , but 3???
Brennen Rogers
Good but not there best
Atmosphere: 5
Food: 4
Service: 5
Nora Thornton
Had never been here before but yhr hubby and I enjoyed there bowls and burrito they made us. It was well worth the money we spent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Rice Black Beans, Steak Bowl, Hawaiian Chicken Bowl, Burrito Bowl, Steak, Bowl, Custom Queso
The manager was rude. My order was wrong and I asked them to remake it. After I got my food she told me that next time I'll have to call corporate if my order is wrong. LOL what a joke. They have a sign right infront of me that said they will remake the order if at least 50% of it is still there. I never took one bite. Not to mention the portion of meat they give you is like a tablespoon.That will be my last visit. Going to chipotle from now on.
Atmosphere: 3
Food: 3
Service: 1
Great tacos!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Salsa, Taco, Custom Queso
Great atmosphere and the staff is quick and attentive, have always been satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Quesadilla
Never disappoints. I recommend the Hawaiian bowl it’s so good
Atmosphere: 5
Food: 5
Service: 5
Best hot head in the area. Had a bad experience at the bellefontaine location and the employees at the urbana location definitely made up for it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Burrito Bowl, Bowl
Went to get my usual order and the staff there barely filled the bowl! Its was only just enough to cover the bottom. The bowl was mostly just rice and it wasn’t even warm, GREATLY disappointed and do not recommend the one in
Atmosphere: 3
Food: 4
Service: 1
The staff were extremely friendly and helpful! The blonde girl taking my order explained things thoroughly and was very patient as it was my first time here. The whole restaurant was clean and it seemed like the whole place was managed very well. I got a burrito with guacamole and chips, and it was huge and hit the spot. Will definitely make sure to come back!
Vegetarian options: Large veggie options apart from meat options. Rice, beans, avocado, and many veggie toppings
Kid-friendliness: Whole family is welcome
Wheelchair accessibility: Wheelchairs can get through front and side doors
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Rice Black Beans, Sweet Habanero
The food was great and the staff were friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Rude attitude for
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
Every time I go, the customer service is outstanding and the food is always fantastic.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It amazes me how these employees are so fast but always efficient! I would eat here twice a day everyday if I could afford it ? We appreciate you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Habanero
I usually like hothead and have never had a problem and am not the type to review but in my bowl I found 3 long blonde/light hairs. I have very short dark red hair. One is fine, easy mistake , but 3???
Good but not there best
Atmosphere: 5
Food: 4
Service: 5
Had never been here before but yhr hubby and I enjoyed there bowls and burrito they made us. It was well worth the money we spent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Rice Black Beans, Steak Bowl, Hawaiian Chicken Bowl, Burrito Bowl, Steak, Bowl, Custom Queso
Need more workers
Atmosphere: 5
Food: 5
Service: 5
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