Easy to find on main road but not a lot of parking if you dine-in. Has a double lane drive thru and easy to maneuver.
Atmosphere: 4
Food: 4
Service: 4
Ryan Leach
Large fry was halfway full, the kiosk was difficult to navigate and lagged, the employees complained about having to put lids on the 4 ice teas, ordered 4 chocolate shakes and got 3 vanilla and 1 chocolate. Will not recommend Urbana McDonald's to anyone
Atmosphere: 3
Food: 1
Service: 1
Megan Hall
I haven't had a good experience with this location in months! We visit this store regularly and purchase food for elderly and a disabled person. We have been lied to about menu options, our orders aren't complete with items missing frequently and the customer service from the staff as well as management leaves much to be desired. They are rude, seem angry they are having to be at work. They are argumentative and we've experienced this from the general staff as well as management. The store isn't always clean when you go inside with sticky floors and items on some tables. We have contacted the store numerous times and finally reached out to corporate, we don't plan to visit for a while unfortunately and will take our money elsewhere
Atmosphere: 2
Food: 3
Service: 1
Poppy Tyler
Ice cream machine never works you have to order online because that's only where the menu is. Food is sometimes cold by the time I get it
Atmosphere: 4
Food: 3
Service: 3
tiffanyann59
Food was fresh and hot. Went through drive thru.
Food: 5
Service: 5
Matt Mast
Like others, kiosk only ordering is time consuming. Stop!! Stop!! With the upsales I'm allready doing your employees job. Snack wraps were full of grissle.Frys were soggy and greasy. Good luck!
Atmosphere: 3
Food: 2
Service: 3
Ja'Leeya R.
I ordered a Carmel frapp with EXTRA Carmel drizzle and they barley gave me any and the coffee tasted like black coffee.And only a half cup of coffee instead of whole. Don't recommend.!
Service: 2
Dwight
Staff always friendly Food always good for breakfast
2 McChicken sandwichs we’re good, med fry not so much. Coke good
Kaycee Erwin
Went through McDonald’s drive thru tonight and the sandwich was RAW in the middle. Would suggest NOT going there.
Atmosphere: 1
Food: 1
Service: 1
Michael Richardson
Don't order a minute late for breakfast it like you committed a felony
Atmosphere: 4
Food: 3
Service: 2
Stevie Bean
Two days in a row I went in for a mocha frappe. Both days it came out Carmel. The first day I dealt with it. The second day I asked for it to be fixed. The manager was extremely rude to me. And by the end of it, I took a refund and didn't even take the food.
Not a fan of their food. Kids like it.
Atmosphere: 1
Food: 2
Service: 3
Well it’s a McDonald’s. Duh.
Atmosphere: 3
Food: 3
Service: 4
Easy to find on main road but not a lot of parking if you dine-in. Has a double lane drive thru and easy to maneuver.
Atmosphere: 4
Food: 4
Service: 4
Large fry was halfway full, the kiosk was difficult to navigate and lagged, the employees complained about having to put lids on the 4 ice teas, ordered 4 chocolate shakes and got 3 vanilla and 1 chocolate. Will not recommend Urbana McDonald's to anyone
Atmosphere: 3
Food: 1
Service: 1
I haven't had a good experience with this location in months! We visit this store regularly and purchase food for elderly and a disabled person. We have been lied to about menu options, our orders aren't complete with items missing frequently and the customer service from the staff as well as management leaves much to be desired. They are rude, seem angry they are having to be at work. They are argumentative and we've experienced this from the general staff as well as management. The store isn't always clean when you go inside with sticky floors and items on some tables. We have contacted the store numerous times and finally reached out to corporate, we don't plan to visit for a while unfortunately and will take our money elsewhere
Atmosphere: 2
Food: 3
Service: 1
Ice cream machine never works you have to order online because that's only where the menu is. Food is sometimes cold by the time I get it
Atmosphere: 4
Food: 3
Service: 3
Food was fresh and hot. Went through drive thru.
Food: 5
Service: 5
Like others, kiosk only ordering is time consuming. Stop!! Stop!! With the upsales I'm allready doing your employees job. Snack wraps were full of grissle.Frys were soggy and greasy. Good luck!
Atmosphere: 3
Food: 2
Service: 3
I ordered a Carmel frapp with EXTRA Carmel drizzle and they barley gave me any and the coffee tasted like black coffee.And only a half cup of coffee instead of whole. Don't recommend.!
Service: 2
Staff always friendly
Food always good for breakfast
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Its not bad but not the best
, could be better.
Atmosphere: 3
Food: 2
Service: 1
2 McChicken sandwichs we’re good, med fry not so much. Coke good
Went through McDonald’s drive thru tonight and the sandwich was RAW in the middle. Would suggest NOT going there.
Atmosphere: 1
Food: 1
Service: 1
Don't order a minute late for breakfast it like you committed a felony
Atmosphere: 4
Food: 3
Service: 2
Two days in a row I went in for a mocha frappe. Both days it came out Carmel. The first day I dealt with it. The second day I asked for it to be fixed. The manager was extremely rude to me. And by the end of it, I took a refund and didn't even take the food.
Food: 1
Service: 1
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