Subway

721 E Court St, Urbana
(937) 653-6708

Recent Reviews

Dennis Potter

Refused to take orders unless kiosk used. Previously they would take it if you said no way. Never offered. Walked out after say no human service huh.

Atmosphere: 1

Service: 1

Ronda DeGenero

This subway lost 1 star because they DO NOT ACCEPT COUPONS. The employees were great!!! The restaurant was clean. The food was good. DON'T GIVE A SENIOR CITIZEN DISCOUNT!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

Hannah Hamilton

All started out well got there picked out food up got home and one of the subs was bitten into to find it was missing almost every veggie that was supposed to be on there called the store and they told us if we bring the sub back in they would add the vegetables to it or put it into a bowel the lady was very rude about it and got mouthy didn’t get to catch her name I hung up my mom continued to eat her sub and bit into a brownish/ blond hair I didn’t even call back about that because I don’t want them to think I’m just trying to get free food but I did just spend 40$ in there to be a mess up and to be disrespected

Atmosphere: 1

Food: 1

Service: 1

Ami Daniels

This was an online order. When receiving the bag, it should be noted it was stapled shut, so door dash didn’t tamper with the bag, nor could product have fallen out of the bag. We had ordered subs, pretzels, churros and cookies. Neither mustard for the pretzels nor the cookies were in the bag. Upon calling the store and spending a lengthy amount of time on hold after explaining why we were calling, the attendant told us the employees said they put the cookies in the bag, basically calling us liars. Then, we were told we had to call door dash for the refund. Worst customer service HANDS DOWN. We will not be giving them any more business.

Atmosphere: 3

Food: 3

Howard Pack

They made My sandwiches with the wrong ingredients. When I asked them to fix the one they took the wrong sandwich and made 1 right. After 1/2 hour waiting I gave up took the junk that was given me even though it still wasn't right.

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Sandwich

Robb Price (Darkiice)

Good place to get

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Tuna

Beth Fudge

Terrible service!I went here two days in a row and the manager had no reason to why my order wasn’t done that I placed an hour ago!I sat and watched her take 5 people’s order that came in after me!They also got their food before I got mine!

Atmosphere: 1

Food: 1

Service: 1

Georgia Miller (G,)

Using the app is great. Our subs were ready when we got there just had to go in and pick them

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Onion Chicken Teriyaki, Cookies, Chocolate Chip, Steak & Cheese

Victoria Hurley

ordered online, bread on 3 sandwiches were wrong, toasted two that were not supposed to be toasted, and put avocado spread instead of fresh avocado on one. Also only put 9 cookies in the 12 pack.

Atmosphere: 1

Food: 1

Service: 1

Jeffery Lewis

Too expensive for what you get. Food was wrong. Of course you don't order to a

Atmosphere: 1

Food: 3

Service: 1

Everett Dorn

Can’t get an order right to save their

Atmosphere: 1

Food: 1

Service: 1

Scott gove

i go here because these employees work hard to ensure everyone gets the best product for the money. the exceed my expectations every time!! and will always be my favorite place to go.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Cookies, Tuna

Jessica Mcquinn

Good staff (which are overwhelmed with customers) who are willing to go of their way to assist everyone. Very patient and respectful

Becky Howard

I tried to call in an order. Only got a busy signal. Went in and was told they don't take phone orders. Okay....but then was directed to a kiosk to place my order. Annoying but I went ahead and placed my order. Took my receipt to the register only to be given a different amount for my total(it was more). Girl at the register said "oh our kiosk prices aren't updated yet" Absolutely disgusting service....I had to place my order on a computer while 3 people stood around waiting to get it. Ridiculous.

Atmosphere: 1

Food: 2

Service: 1

tay lor

They gave me the wrong sub three times in one visit. By the time I noticed the third sub was wrong to. I was already home and did not want to drive all the way back. Tried calling. Called at least 12 times and no one ever answered. This place is a

Atmosphere: 1

Food: 1

Service: 1

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