Order my food at 12:50 don’t close until 1:30 btw get my money taken and no food crazy.
Atmosphere: 1
Service: 1
Andrew Fodor
Awful place. Rude and incompetent staff. The woman who seemed most in charge seemed to be completely put off by the fact that people were coming there to buy food.
Atmosphere: 1
Food: 1
Service: 1
Amanda C
Tonight we had no wait in line and the food came up quick and was hot and fresh. However, the staff are not friendly one specific employee (Ashley F) was on the receipt (a male with blonde longer hair maybe a messy man bun) should really consider a new place of employment. Not the first time we have encountered him. RBF to say the least! No thank you or have a great night. Way to make your customers feel like an inconvenience.
Atmosphere: 1
Food: 5
Service: 1
Rebecca Bouldrey
Waited forever in line with no one else at the restaurant and got food poisoning.
Atmosphere: 1
Food: 1
Service: 1
tezzo r
Ordered a spicy potato soft taco, no lettuce no chipotle sauce add sour cream. They gave me a normal spicy potato soft taco, without my requests. I drive all the way back to Taco Bell because the taco was for my girlfriend and I can’t have a hungry girlfriend, anyways they remake the taco and give it to me. This time they forgot the sour cream… how. So I give them the taco back and they finally make it correctly. After I get home for the second time I realized they didn’t grill my burrito (I asked for it grilled). All in all do your job right, the screen tells you exactly what I want, it’s not hard😭🤦♂️
Atmosphere: 1
Food: 1
Service: 1
Josiah Thoman
It took a little bit but the food was super good, the only thing is the workers were passing their little vape around In the back for a quick hit on the job.
Atmosphere: 2
Food: 5
Service: 3
Kelsey Chambers
Went at a time they had a couple cars. sat for 30 minutes and all my stuff was made wrong. put no pico and no onions, got both on everything.
Atmosphere: 1
Food: 1
Service: 1
Aileen Grech
Did not get a straw for my Baja Blast. Did get food poisoning.
Good service and good food the place was cleaned. And the girl that taught me to use the machine was helpful. Thanks
Atmosphere: 4
Food: 4
Service: 4
Cindy Reisinger
Food was incorrect gave us a number 6 not 9 and only 6 pack of sauce not enough for 2 people
Food: 3
Service: 4
Recommended dishes: Taco, Cantina Chicken Bowl
Heather C
I don’t know how this Taco Bell does it, but I don’t care if I order on the mobile app or go through the drive-through they will screw up some part of my order. And you would think that I would have learned the lesson by now to check my order before I leave that drive-through, but I do not. So that’s my fault but for anybody Going to this Urbana Taco Bell you better check your order because I guarantee you they will screw it up. Tonight I went and I ordered one beef crunchy taco add pico add onions on the mobile app. I drove 10 minutes home only to find my crunchy taco with only meat and pico no lettuce no cheese. How do you screw that up? And you can’t say anything because they are usually rude so I hope that they can get some better management to turn this place around.
Atmosphere: 1
Food: 1
Service: 1
Krissy Wilson
The service suck they got my order wrong and I asked for what is missing they try say they didn't miss anything I showed the receipt and pulled all the food out and prove the wrong. While I was inside prove them wrong and there was 2 more people came in from the drive thru. They are really messing up today on orders
Atmosphere: 5
Food: 5
Service: 1
Natalie Blevins
Ordered through doordash, we didn't get items !! What we did get wasn't made correctly !!
Chicken quessadila is pretty good. Saturday is best day to go imo Overall, service is normally good.
Atmosphere: 3
Food: 3
Service: 4
Never had a bad experience with TBell, thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Bean \u0026 Rice Burrito, Mexican Pizza Combo, Mtn Dew Baja Blast Zero Sugar, Mtn Dew, Chicken Grilled Cheese Burrito, Nacho Cheese Sauce, Soft Taco Supreme, Aquafina Bottled Water, Nachos Bellgrande, Chalupa Supreme, Grande Toasted Breakfast Burrito Combo, Drinks Party Pack, Nacho Fries, Steak Grilled Cheese Burrito, Beefy 5-Layer Burrito, Hot Sauce Packet
Order my food at 12:50 don’t close until 1:30 btw get my money taken and no food crazy.
Atmosphere: 1
Service: 1
Awful place. Rude and incompetent staff. The woman who seemed most in charge seemed to be completely put off by the fact that people were coming there to buy food.
Atmosphere: 1
Food: 1
Service: 1
Tonight we had no wait in line and the food came up quick and was hot and fresh.
However, the staff are not friendly one specific employee (Ashley F) was on the receipt (a male with blonde longer hair maybe a messy man bun) should really consider a new place of employment. Not the first time we have encountered him. RBF to say the least! No thank you or have a great night. Way to make your customers feel like an inconvenience.
Atmosphere: 1
Food: 5
Service: 1
Waited forever in line with no one else at the restaurant and got food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Ordered a spicy potato soft taco, no lettuce no chipotle sauce add sour cream.
They gave me a normal spicy potato soft taco, without my requests.
I drive all the way back to Taco Bell because the taco was for my girlfriend and I can’t have a hungry girlfriend, anyways they remake the taco and give it to me. This time they forgot the sour cream… how. So I give them the taco back and they finally make it correctly.
After I get home for the second time I realized they didn’t grill my burrito (I asked for it grilled).
All in all do your job right, the screen tells you exactly what I want, it’s not hard😭🤦♂️
Atmosphere: 1
Food: 1
Service: 1
It took a little bit but the food was super good, the only thing is the workers were passing their little vape around In the back for a quick hit on the job.
Atmosphere: 2
Food: 5
Service: 3
Went at a time they had a couple cars. sat for 30 minutes and all my stuff was made wrong. put no pico and no onions, got both on everything.
Atmosphere: 1
Food: 1
Service: 1
Did not get a straw for my Baja Blast. Did get food poisoning.
Food: 1
Service: 3
Restaurantji Recommends
Good service and good food the place was cleaned. And the girl that taught me to use the machine was helpful. Thanks
Atmosphere: 4
Food: 4
Service: 4
Food was incorrect gave us a number 6 not 9 and only 6 pack of sauce not enough for 2 people
Food: 3
Service: 4
Recommended dishes: Taco, Cantina Chicken Bowl
I don’t know how this Taco Bell does it, but I don’t care if I order on the mobile app or go through the drive-through they will screw up some part of my order. And you would think that I would have learned the lesson by now to check my order before I leave that drive-through, but I do not. So that’s my fault but for anybody Going to this Urbana Taco Bell you better check your order because I guarantee you they will screw it up. Tonight I went and I ordered one beef crunchy taco add pico add onions on the mobile app. I drove 10 minutes home only to find my crunchy taco with only meat and pico no lettuce no cheese. How do you screw that up? And you can’t say anything because they are usually rude so I hope that they can get some better management to turn this place around.
Atmosphere: 1
Food: 1
Service: 1
The service suck they got my order wrong and I asked for what is missing they try say they didn't miss anything I showed the receipt and pulled all the food out and prove the wrong. While I was inside prove them wrong and there was 2 more people came in from the drive thru. They are really messing up today on orders
Atmosphere: 5
Food: 5
Service: 1
Ordered through doordash, we didn't get items !! What we did get wasn't made correctly !!
Atmosphere: 1
Food: 1
Service: 1
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