Dunkin'

3621 Terminal Dr, Vandalia
(937) 231-3718

Recent Reviews

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Brian B.

Don't waste your time here Not open 24/7. Ordered a drink from the menu screen. Many of them are not actually available to sell. Finally ordered 1 donut and a medium cappuccino. $7-8. Cappuccino was 40% foam, asked for a full cup, showed em and they offered to remake it. Waited. Finally supervisor starts explaining to me what a cappuccino is without handing me a new one #weird #demeaning they did offer a refund but cannot afford more lies and more time. I gotta flight to catch.

Atmosphere: 3

Food: 1

Service: 1

_Rosie.L_

I was feeling a little stressed because of all the delays to my flight earlier in the day. However, the moment I got through security and wanted to get a donut, the cashier immedietly complimented me and my pillow pet with such enthusiasm. Ashley, thank you for making my day ✨️

Atmosphere: 5

Food: 5

Service: 5

Elinore Hendrickson

The staff did a really stellar job of being speedy without seeming at all stressed out! The cashier was calm and conversational while running the register and making drinks. Our drinks took no time at all too :)

Atmosphere: 5

Food: 5

Service: 5

Foodie Cat

Oct 2025. 11am
No line. Quick, friendly service ! Julian was working today and he was awesome !

Fair selection of donuts, tho it's still fairly early.

Over all, no complaints !

Atmosphere: 5

Food: 5

Service: 5

Gary Cook

Coffee is OK, but very slow service. 20 minute wait with 7 people on line at 5:00am

Maranda Young

The boy running the counter with black curly hair and a nose ring was very rude and appeared not to have showered for days. He was running his hands through his hair and touching his face while making drinks. When I stated my drink was cold, which it very much was, he went crazy screaming about how he had steamed it for a minute and it couldn’t possibly be cold. He then grabbed my drink and started screaming that it wasn’t cold and had a temper tantrum. If this is what represents Dunkin’ Donuts, the future is not looking very bright. I’m in disbelief that they would hire someone like this kid to represent their company in the airport.

Atmosphere: 1

Food: 1

Service: 1

Anna Defendiefer

The person working here the morning of April 25 was such a joy! Despite working by themselves with a long line, they were fast and friendly to every customer, even before 6 am. Thank you for helping get my trip off to a great start.

Atmosphere: 5

Food: 5

Service: 5

antonio castillo

If I could give less stars I would. The lady working was completely rude due to asking simple questions. Maybe if there was a line down the airport and were slammed with business, I would discount the rudeness. Rather go without coffee than come here again.

Bryan Basse

Maybe she was just having a bad day... but extremely rude young lady this morning.

Food: 4

Service: 1

Scott Swanson

NOT open 24 hrs. Was closed at 0815 AM on Sunday the 15th. Past experience has been ok. Usually they are short staffed and occasionally limited on selection of donuts.

Atmosphere: 1

Food: 3

Service: 1

R

Fastest Dunkin' I have ever been to. Usually airport Dunkin's are sub par in my experience of traveling the country, but this one was fast, the drinks actually tasted good and were presented well. Kuddos!

Atmosphere: 5

Food: 5

Service: 5

Brian Bobay

Closed 5:20pm on a Monday. ? break?

Atmosphere: 4

Food: 4

Service: 1

Eric Griesenbrock

Not 24hrs… closed at 5am on Saturday morning

Anthony K

They do not sell any food besides donuts at this location in the

Atmosphere: 3

Food: 1

Service: 4

trips789321

Boston cremes were tasty, but the hot chocolate was watered down and had very little flavor. Person working counter also seemed unenthusiastic. Wonder what they’re paying? Minimum wage I’d guess.

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