Great American Bagel
Main Terminal, 3600 Terminal Dr, Vandalia
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The woman working this morning was absolutely horrible. Don’t know if she was having a bad morning or an off day. She should not be in front of customers. She has no idea what customer service is or even how to greet a customer… one the absolutely worst customer service experiences I have ever seen…
Atmosphere: 1
Food: 5
Service: 1
I should have went to bicut place next door or just some where else. Not worth the price for quality. Meats looks rubbery and fake, along with the egg.
McDonald’s is better than this.
Atmosphere: 2
Food: 2
Service: 2
It’s 8am on a Friday and you have 1 person working? You’re a joke.
Atmosphere: 1
Food: 3
Service: 1
Very friendly and efficient service from the lady behind counter. She made fresh coffee and brought out to seating area. Bagel was nicely toasted and just fine. Pleasant service made all the difference.
Atmosphere: 4
Food: 4
Service: 5
One person on duty. Taking orders for 4 at a time making everyone wait for all orders to be ready. Took 30 minutes for a bagel. Geez
Atmosphere: 1
Food: 4
Service: 1
The guy working here was amazing. He made sure we were well taken care of and even knew how to fully use those weird meal voucher things. Great experience, will definitely come again.
Atmosphere: 5
Food: 5
Service: 5
This was the worst experience ever the manage messed up the sandwich that was ordered then got upset because had to make it over then literally threw the sandwich at the customer and said now is that better..are u serious?? I immediately got out of line along with a couple others. Unbelievable
That was the absolute SLOWEST service I've experienced. James was moving like Tim Conway when he played an old man. And Caroline never came out of the back, though James called for her. Lesson learned. Never again
Atmosphere: 1
Food: 1
Service: 1
One very old man working the counter at 8:45AM, felt terrible for him.
One of the best bagel places I have ever been to.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The sign clearly says BLT served on a Bagel OR baguette. I ordered it on a baguette and was told it doesn't come on a baguette. I pointed out the sign and was told it was wrong. I told the person I had gotten it the last time I flew out (that person also gave me a serious attitude about the baguette and the request for an extra mayo packet but made it).Both times the workers were complaining about the order and saying it was not supposed to be on a baguette. Today she burned the baguette and asked me if I wanted an untoasted baguette because it was getting burned in the toaster. I asked her what was so different from making the BLT on a baguette from the other sandwiches and she just kept insisting it wasn't supposed to be on a baguette and the other sandwiches were paninis despite the sign clearly advertising a Bagel or Baguette.If they have baguette on hand then clearly they should be able to make an advertised item with it.I finally just put all my items back and left. Two times the workers have been downright rude and nasty.It's not like I was asking for something that wasn't on the menu.
Atmosphere: 1
Food: 1
Service: 1
Your attendant with pink hair is rude and prejudiceA simple question and his response was aggressive
Atmosphere: 1
Food: 4
Service: 1
Just had a delicious toasted turkey sandwich on a baguette. Good value and portion.
Atmosphere: 4
Food: 5
Service: 4
Jalen did a fabulous job this morning keeping the line moving and providing awesome customer service! Yummy breakfast sandwich that hits the spot. Their hours open before most other places in the entire airport. (Get salt and pepper with the breakfast sandwich.)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sunrise
Service was good but man the food is bad. Under-toasted bagel with microwaved eggs, cheese, and bacon.
Loading...