Hot Head Burritos
116 E National Rd, Vandalia
(937) 387-6663
Recent Reviews
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They're so rude in there it's ridiculous. They bully each other and customers.
So disappointed with their food and service. Contacted the restaurant to address the issue, which was then blamed on a “new employee”. How do you mess up an order with 6 ingredients?!?
Delicious, good portions, and the 3 people working were super friendly. I also love how thoroughly one girl there was cleaning since they were slow prior to us walking in.
Outstanding service and food. Restaurant is always clean and staff always friendly. I used to come here before the current staff and saw this location in much worse shape, ever since new manager, I believe her name is Loretta took over things have always been great! Highly recommend this location and Loretta and her staff deserve a raise! Keep up the great work guys!!
First time and last time here. Nothing on the line looked fresh. The woman serving me scraped guac out of the container with a knife instead of grabbing a new one, while arguing with the girl next to her about grabbing a new guac. They were totally fine with slapping brown guac, hard rice, and totally burnt veggies on my burrito. Maybe the food is good when it's hot and fresh, but what I got and paid for looked like actual garbage.
Ordered online multiple times over several months, every time show up on time I have wait half hour because they haven't started my order and the thier more concerned with walk ins. I watch 7 customers walk in order and pay and walk out before getting my order.
I eat here about once a week and it’s always been good
1st time here & unfortunately not at all what i expected. I assumed that at least part of the meal would have been warmed up on the stove or even microwaved but the entire burrito was cold 😕 asked for no tomatoes and got way too much. Won’t return ~ don’t recommend
Staff is always nice and the food is excellent
In a style of restaurant that is entirely asking the customer questions on what they want and giving warnings of up charge items, I do not appreciate being asked leading questions with no warning that it will somehow change my order into a completely different upcharged order worth five extra dollars -- despite never having any issues with the same exact order at other locations.
Restaurantji Recommends
Good little burrito place.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito
I get the same order everytime I come in, everyone is always super nice and friendly! The food is always fresh. I will always! drive the extra mile for the fresh food and service :). My fav part is they are the only location that will let me get bacon as a meat and toast my lil bowl, omg!! so good 😋 -Jess
My family and I absolutely love this location. We drive all the way here instead of the terrible Englewood store which is less than 5 minutes from us. The staff working are very friendly and food is always on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Would give it a 0 star if it was an option, workers were awful, gave me a bowl where I could see the bottom because of how little food they put in it. I asked for a little more because I paid 11$ for damn near 3 bites of food. Got told “WeLL tHeSe aRe OuR PoRtIoNs” gtfoh this place sucks.
Atmosphere: 1
Food: 1
Service: 1
Was after lunch, supplies didn't seem to be replenished!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bowl
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