KFC

420 E National Rd, Vandalia
(937) 898-5504

Recent Reviews

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Kristi Petry

I think it really disgusting to allow people to work there that do drugs in the parklot. I was there the other night when I witnessed a drug deal go down.

Atmosphere: 1

Service: 1

Michael Bellamy

Food was okay customer service was awful and they didn’t give all the food I ordered then said they did which they didn’t and the person next to me who was sitting in was missing food over all was a terrible experience and I waited 20 minutes for my food.

Atmosphere: 1

Food: 1

Service: 1

Alicia Malone

Food was hot fresh and made correctly

Atmosphere: 5

Food: 5

Service: 5

Sean Jones

Foods good

Atmosphere: 1

Food: 5

Service: 1

Mary

The worst chicken I have ever had from here It was hard as a rock

Atmosphere: 4

Food: 1

Service: 4

Dustin Teegarden

Always pull u to side food is never prepared and they don't tell you till you already paid

Atmosphere: 1

Food: 3

Service: 1

John Zeller

Didn't get half my order than no one answers the phone

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Cole Slaw

Tim L

I'm certain of that giving my order at the drive-thru window really made the person I was speaking to unhappy. Very unpleasant experience. She claimed that one of the machines was down and she was frustrated when I called her out on it. But does that make it okay to take it out on the customer?

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Fish, Gravy

Darren Claxton

Ordered online at 1800 for a 1815 pick up, food wasn’t ready until 1832. Had to go back in for sauces because they forgot it. Not sure how a place not very busy messes up on the order time and everything that was ordered but it’s your time who cares.

Atmosphere: 2

Food: 5

Service: 2

Glenna Baker

I ordered fish and shrimp had to wait 15 minutes and got home no shrimp no sauces. Not good business.

Service: 1

Tim Lunsford

I'm certain of that giving my order at the drive-thru window really made the person I was speaking to unhappy. Very unpleasant experience. She claimed that one of the machines was down and she was frustrated when I called her out on it. But does that make it okay to take it out on the customer?

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Fish, Gravy

Rick Adams

Vandalia, Ohio 11-9-24 Placed online order to pick up at 7:50 pm. At arrival, we also needed to order from Long John Silvers. I was greeted with, " It is going to be a long wait." Not " Can I help you." We gave our order for fish at 7:44 pm. Asked for hush puppies and were told, "we are out of hush puppies." Not, we have to make more, but out. Understanding that happens, we got something else. At 8:00, we heard in the back, " hush puppies are out." We were flat out lied to. Received that order at 7:50, the time our call in was to be ready. But, our order was not ready until 8:25. They were not "slammed," as there was only a couple drive thru customers (none placing an order when we pulled up).
A drive thru customer walked in while we waited. Said he had waited 40 minutes, wanted a refund, and was told, " we don't give refunds." I find that really hard to believe. The counter person was extremely rude (i should emphasize rude). Two potential customers walked out, as they were never asked for their order.
One worker in the back was very nice to us as she saw our pain. ( wish I got her name). I am guessing in the 45 minutes we were in there, KFC/LJS lost at least 7 future customers. Including us. You can check my reviews. I have never given such a terrible one. We spent a total of $75. Small potatoes to KFC, i am sure. But multiply that by people in the one hour we were there. And future loss by word of mouth.
Lee's from now on.
Thank you,
Rick Adams.

Atmosphere: 1

Food: 5

Service: 1

billie dirks

On 9-18-2024 at around 5:15 pm, I ordered 3 of the country fried steak meals with the apple pie poppers. The country fried steak meals were wonderful. Thank you goes to the staff. Tried to call to give the compliments, however no one answered.

Food: 5

Service: 5

Amber Smith

Never extra crispy white meat and the customer service falls flat. No greeting and no thank you...nothing. chicken was soggy after driving 7 minutes home. ?

Atmosphere: 3

Food: 3

Service: 2

Jeff Yiammas

Enjoyed having chicken ? ? for supper.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cole Slaw, Fried Chicken, Famous Bowl

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