We walked in and ordered, chose to pay cash at the counter, assuming we’d pay when they called our name (also assuming there was anyone working because we were here a solid 5 minutes before seeing any staff). Two men walked in after us, placed their order and had it within approximately 5 minutes. We sat a bit longer and started wondering if they’d gotten our order. Well they had, but they hadn’t made it. Long story short, I asked for a supervisor and he first came with excuses, but was nice. Eventually after I came with 3 complaints (legit, but do you really want to read this all night), he ultimately refunded our rather small order of $26
Atmosphere: 5
Food: 5
Service: 4
Logan Cupp
what happened to this taco bell??? literally the worst experience i have ever had here. when i got in line there were 4 cars in front of me. it took 25 minutes to get to the window i didnt mind because i was hungry and had just got of work and didnt feel like cooking at midnight. The workers were yelling and cussing about how busy they were i get it so it’s fine. I checked my order before i pulled out of the parking lot and they only gave me one of my things i ordered so i turned around and told them. I waited another 20 MINUTES for the rest of my food. While waiting one of the workers was outside smoking and the little cashier was running around crazy trying to get orders to people that were missing things as well. I get being busy i work in the service industry but this is actually ridiculous for a fast food place. In totally i waited close to an hour all together. literally don’t waste your time with this taco bell because you will wait forever.
Atmosphere: 1
Food: 2
Service: 1
Brett Griffis
Taco Bell is Taco Bell. The food is adequate but my god the service at this location is absolutely abysmal. You could probably make your own shitty tacos at home for the same amount of time you’d wait at this location. I’ve been sitting on a mobile order for over 30 min.
Atmosphere: 1
Food: 3
Service: 1
Nicholas Alexander
I don’t think it is humanly possible to be as slow as this location. It’s incredibly unreasonable the amount of time you have to wait.
Atmosphere: 1
Food: 1
Service: 1
Alex Wieser
Literally just a bunch of kids talking not doing their job it took us literally 30 minutes to get our food that is a joke if you're not going to want to work then leave have someone else do it I wonder how other people behind me feel about it
Atmosphere: 1
Food: 1
Service: 1
Sue Doenims
This Taco Bell was an interesting experience. It is a relatively new and modern building. I never talked to a single employee. There were at least 3 of them in the dining area... No one said one word to me.
I was there during the slow time around 4PM place was not busy, but no one had took 30 seconds to tidy up.... So I cleaned up a little before I left.
Lastly, take a look at the photo of the endless supply of beverage cups right next to the machine.... I guess there's no need to purchase a soda here... Unfortunately I didn't know this before I ordered my meal with a drink.
Atmosphere: 4
Food: 5
Service: 4
Chris Staats
My parents are older and hate using the kiosk and they refused to take our order and then the employees were talking about in a bad way as we were leaving!
Atmosphere: 1
Food: 1
Service: 1
LEEROY JANKINS
Waited 30 minutes in the drive thru. Got my order wrong. Better to drive to Tipp City. Way better.
Atmosphere: 1
Food: 1
Service: 1
Kyla Zackery
Waited an hour and thirty minutes in line for not what I ordered and two coupons for a couple tacos? No. Not ok. I went through the drive through at 1 am and didn’t leave and till after 2:45. Messed up 4 of my customized Gordita crunches. Those are not cheap. How hard is it to read an order?? This location has gone down hill especially regarding its speed. The staff needs to do better. The people in front of me waited just as long and no one got more than one small bag of food. Very unsatisfied.
Worst experience ever stood in lobby after placing order on kiosk for 20 minutes i ask about my order and they didn't even know i had placed an order. I got my money back and left.
Atmosphere: 1
Food: 1
Service: 1
Tom Smith
Stood inside waiting for one burrito for over a half an hour while everybody in the store laughed and joked around and didn't do nothing worst Taco Bell I've ever been into my entire life. I got mad and walked out. Will be calling the corporate office on that.
25 min or more for drive through is crazy
We walked in and ordered, chose to pay cash at the counter, assuming we’d pay when they called our name (also assuming there was anyone working because we were here a solid 5 minutes before seeing any staff). Two men walked in after us, placed their order and had it within approximately 5 minutes. We sat a bit longer and started wondering if they’d gotten our order. Well they had, but they hadn’t made it. Long story short, I asked for a supervisor and he first came with excuses, but was nice. Eventually after I came with 3 complaints (legit, but do you really want to read this all night), he ultimately refunded our rather small order of $26
Atmosphere: 5
Food: 5
Service: 4
what happened to this taco bell??? literally the worst experience i have ever had here. when i got in line there were 4 cars in front of me. it took 25 minutes to get to the window i didnt mind because i was hungry and had just got of work and didnt feel like cooking at midnight. The workers were yelling and cussing about how busy they were i get it so it’s fine. I checked my order before i pulled out of the parking lot and they only gave me one of my things i ordered so i turned around and told them. I waited another 20 MINUTES for the rest of my food. While waiting one of the workers was outside smoking and the little cashier was running around crazy trying to get orders to people that were missing things as well. I get being busy i work in the service industry but this is actually ridiculous for a fast food place. In totally i waited close to an hour all together. literally don’t waste your time with this taco bell because you will wait forever.
Atmosphere: 1
Food: 2
Service: 1
Taco Bell is Taco Bell. The food is adequate but my god the service at this location is absolutely abysmal. You could probably make your own shitty tacos at home for the same amount of time you’d wait at this location. I’ve been sitting on a mobile order for over 30 min.
Atmosphere: 1
Food: 3
Service: 1
I don’t think it is humanly possible to be as slow as this location. It’s incredibly unreasonable the amount of time you have to wait.
Atmosphere: 1
Food: 1
Service: 1
Literally just a bunch of kids talking not doing their job it took us literally 30 minutes to get our food that is a joke if you're not going to want to work then leave have someone else do it I wonder how other people behind me feel about it
Atmosphere: 1
Food: 1
Service: 1
This Taco Bell was an interesting experience. It is a relatively new and modern building. I never talked to a single employee. There were at least 3 of them in the dining area... No one said one word to me.
I was there during the slow time around 4PM place was not busy, but no one had took 30 seconds to tidy up.... So I cleaned up a little before I left.
Lastly, take a look at the photo of the endless supply of beverage cups right next to the machine.... I guess there's no need to purchase a soda here... Unfortunately I didn't know this before I ordered my meal with a drink.
Atmosphere: 4
Food: 5
Service: 4
My parents are older and hate using the kiosk and they refused to take our order and then the employees were talking about in a bad way as we were leaving!
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes in the drive thru. Got my order wrong. Better to drive to Tipp City. Way better.
Atmosphere: 1
Food: 1
Service: 1
Waited an hour and thirty minutes in line for not what I ordered and two coupons for a couple tacos? No. Not ok. I went through the drive through at 1 am and didn’t leave and till after 2:45. Messed up 4 of my customized Gordita crunches. Those are not cheap. How hard is it to read an order?? This location has gone down hill especially regarding its speed. The staff needs to do better. The people in front of me waited just as long and no one got more than one small bag of food. Very unsatisfied.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
ts worker pmo
Atmosphere: 5
Food: 5
Service: 1
1+ hour wait in the drive thru no exaggeration.
Atmosphere: 1
Food: 5
Service: 5
Bad bad slow service
Service: 1
Worst experience ever stood in lobby after placing order on kiosk for 20 minutes i ask about my order and they didn't even know i had placed an order. I got my money back and left.
Atmosphere: 1
Food: 1
Service: 1
Stood inside waiting for one burrito for over a half an hour while everybody in the store laughed and joked around and didn't do nothing worst Taco Bell I've ever been into my entire life. I got mad and walked out. Will be calling the corporate office on that.
Atmosphere: 1
Food: 1
Service: 1
Loading...