Our fish sandwich was cold the cheese that was on it was old dried up, disgusting, the bun was old and dried up. We have visited in the last year 3 different Arby’s in Monroe Oh, Wadsworth Oh , Somerset Ky. All disgusting. Never try again. Fries were the bottom of basket cold also.should of taken a picture every time we had tried them
Food: 1
Service: 3
Amanda Rose
A few days ago, a male manager with facial hair and glasses was completely rude to me for no reason. I definitely wouldn’t recommend him taking your order or solving your Arby's app problem. Just because he has unresolved issues from home and childhood gives him no reason to be as rude as he is to customers. I can only imagine how he treats half of his coworkers. If this is what Arby’s considers as manager material, then I would say they need to reconsider their decision. I think his name tag said Mike.
Atmosphere: 2
Food: 3
Service: 1
John
Wheelchair accessibility: Besides navigating the double doors to get into the restaurant, everything was on one level.
The worst experience I ever had for chicken wraps. They literally send us a cold wrap with the old chicken. The wrap was so cold. They never put it in the oven I guess because even the cheese is not melted. disgusting. couldn't eat it.
I love the shakes and Jalapeno poppers. And where else has reuben sandwiches for fast food? My pup gets a chicken nugget treat once in a while. It's fun to see the smiling faces at the drive thru window when they offer his nugget. Makes my day!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Greek Gyro, Reuben
Brock Kertoy
Bring back Potato Cakes forever!!!
Atmosphere: 5
Food: 5
Service: 5
Izumi Aiko
Not my greatest experience at Arby's... to the blue-haired girl who was working window at 7:15 on 07/05/24, praying that your unnecessary attitude towards customers improves soon. Not only was she rude to my mother and I, who simply asked for her to wipe off our Coke-covered drinks; but we could also hear her giving attitude to the lady who was ordering through her ear piece as well. She refused to wipe off our drinks and commented, "What exactly do you want me to wipe off?" So sad that Arby's has improved so much lately but it only takes one bad egg to ruin their reputation.
Whoever was working the drive thru was extremely rude I will never be going back Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef, Curly Fries
Jdmboss 1070
Someone made my drink just like the commercial. It looks so beautiful. Thanks
Atmosphere: 5
Food: 5
Service: 5
Ron Allen
I tried the Deluxe Burger and it is not as advertised the ad shows what appears to be a slice of onion and it is not only 1 ring of onion is on the sandwich leaving it tasteless not what I expected at all
Food: 1
Service: 4
Richard Short
I ordered a burger and fries with nuggets, the fries and nuggets were both cold and when I asked what they could do about it, nothing was available. Will not be buying from here again.
Cold fish sammich
Food: 2
Service: 2
Our fish sandwich was cold the cheese that was on it was old dried up, disgusting, the bun was old and dried up. We have visited in the last year 3 different Arby’s in Monroe Oh, Wadsworth Oh , Somerset Ky. All disgusting. Never try again. Fries were the bottom of basket cold also.should of taken a picture every time we had tried them
Food: 1
Service: 3
A few days ago, a male manager with facial hair and glasses was completely rude to me for no reason. I definitely wouldn’t recommend him taking your order or solving your Arby's app problem. Just because he has unresolved issues from home and childhood gives him no reason to be as rude as he is to customers. I can only imagine how he treats half of his coworkers. If this is what Arby’s considers as manager material, then I would say they need to reconsider their decision. I think his name tag said Mike.
Atmosphere: 2
Food: 3
Service: 1
Wheelchair accessibility: Besides navigating the double doors to get into the restaurant, everything was on one level.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Curly Fries, Half Pound Roast Beef
The worst experience I ever had for chicken wraps. They literally send us a cold wrap with the old chicken. The wrap was so cold. They never put it in the oven I guess because even the cheese is not melted. disgusting. couldn't eat it.
Atmosphere: 1
Food: 1
Service: 1
Will get food here again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Loaded Italian, Powerade, Potato Cakes, Greek Gyro, Arby's Signature Sandwiches, Chicken Tenders, French Dip, Deluxe Burger, Roast Beef, Roast Beef Slider, Salted Caramel and Chocolate Cookie, Curly Fries, Classic French Dip & Swiss, Jalapeño Bites 5 Ea, Half Pound Roast Beef, Reuben, Classic Roast Beef, Double Beef 'N Cheddar, Curly Fries Small
Everything was fine. Not super, but just fine.
Atmosphere: 4
Food: 4
Service: 4
I love the shakes and Jalapeno poppers. And where else has reuben sandwiches for fast food?
My pup gets a chicken nugget treat once in a while. It's fun to see the smiling faces at the drive thru window when they offer his nugget. Makes my day!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Greek Gyro, Reuben
Bring back Potato Cakes forever!!!
Atmosphere: 5
Food: 5
Service: 5
Not my greatest experience at Arby's... to the blue-haired girl who was working window at 7:15 on 07/05/24, praying that your unnecessary attitude towards customers improves soon. Not only was she rude to my mother and I, who simply asked for her to wipe off our Coke-covered drinks; but we could also hear her giving attitude to the lady who was ordering through her ear piece as well. She refused to wipe off our drinks and commented, "What exactly do you want me to wipe off?" So sad that Arby's has improved so much lately but it only takes one bad egg to ruin their reputation.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The new Bergers are the way to go at arbys
Atmosphere: 5
Food: 5
Service: 5
Whoever was working the drive thru was extremely rude I will never be going back
Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef, Curly Fries
Someone made my drink just like the commercial. It looks so beautiful. Thanks
Atmosphere: 5
Food: 5
Service: 5
I tried the Deluxe Burger and it is not as advertised the ad shows what appears to be a slice of onion and it is not only 1 ring of onion is on the sandwich leaving it tasteless not what I expected at all
Food: 1
Service: 4
I ordered a burger and fries with nuggets, the fries and nuggets were both cold and when I asked what they could do about it, nothing was available. Will not be buying from here again.
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