Really really bad customer service here. I like taco bell food but I wont come back. There is always some kind of issue and nobody in the staff wants to solve it. I am pretty polite too, not an angry person, just want the issue solved so I can go.
i can understand not loving working at taco bell, i don't love my job, but im just a dude who wants food the food he paid for. you don't gotta be like that.
Atmosphere: 1
Food: 3
Service: 1
Babu G
WTH. Supreme with no tomatoes??? If the prepper does not like tomatoes it simply doesn't translate to what the customer would like. And where is the sour cream??? A small dollop at the one end. Never spread through out the taco. SMH.
Food: 1
Service: 4
David Messenger
Horrible why have 10 employees but Noone to take orders. Kiosk ONLY ordering is the worst
Atmosphere: 2
Food: 3
Service: 2
Jillian Marie Jacob
Breakfast was good not much on the menu for breakfast tho
Kevin Evans
May be the worst Taco Bell ever! Good luck
Atmosphere: 1
Food: 1
Service: 1
Craig Copen
Got there near closing. Food was pretty good. I just don't understand why they'd expect me and my brother to order food online when we walked in to order.
Atmosphere: 4
Food: 4
Service: 4
Matthew Olszewski
I’m really disappointed with my recent visit to this Taco Bell. I received only about half of the food I ordered, and when I tried to reach out to get the issue corrected, I was completely ignored. Mistakes happen, but refusing to respond or make it right is unacceptable.
I’ve always liked Taco Bell, but this location seriously needs to improve its customer service and attention to orders. I hope they get it together, because right now I can’t recommend this location to anyone.
Atmosphere: 3
Food: 3
Service: 1
Conrad Lamp11
They were vary rude and didn't even try to make the food look good, looked horrible. DONT EAT HERE!!
Atmosphere: 1
Food: 1
Service: 1
Jamie Orr
Staff seemed clearly overwhelmed, could not find multiple orders, 20 minute wait before being told they did not know how to find the orders and I should request a refund through the app. Left with no food and no refund.
It truly doesn’t matter if you go at 1pm or 1am. Everyone in town knows this is the worst fast food in the area, but I think we all write it off as a bad day & try again. I also drive to Medina or Norton if I can avoid it when I’m wanting TBell. Since it was lunch, I decided day staff might be better. I repeated my order twice, and still got it wrong. Drive-thru guy was rude and had aggressive body language when taking payment & giving my food out. Slamming drive thru window to close it. I work in food service, I tend to be overly polite bc I really do understand how customers can be oblivious to the stresses we go through. This location is just a disappointment every time. They all seem angry constantly. Based on all of the 1 star reviews I have just scrolled through in the past year— I don’t suppose they really care, but here’s my two cents. It’s a shame.
Atmosphere: 1
Food: 2
Service: 1
Jacob
When we ordered they did not acknowledge us and told us to go forward and when we did they said that else did not place are order and we had to wait a while to order.
Atmosphere: 1
Food: 1
Service: 1
nick reese
Waited in line for 40min and no one came back to take my order. The line backed way up and people started honking and yelling. My epilepsy started ro kick in so we left. The owners of this location do not care its their money grab, the employees also don't care. I've been to 35 states and this is the worst taco bell possibly in the world.
Atmosphere: 1
Food: 1
Service: 1
Kelsey Clark
Slowest Taco Bell of my life don’t go here. We paid for our food and drove off because we were waiting for 35 minutes and had to leave.
Ben Punchak
I've almost never had a good experience at this taco bell, the workers are fine, they aren't rude or anything but the service is inconsistent at best, I've personally spent up to an hour stuck in the drive thru, I've had a friend late to an event by 2 hours because of the slow drive thru. My orders are often missing items and the food is overcooked and not up to the standard id expect from a chain restaurant.
Really really bad customer service here. I like taco bell food but I wont come back. There is always some kind of issue and nobody in the staff wants to solve it. I am pretty polite too, not an angry person, just want the issue solved so I can go.
i can understand not loving working at taco bell, i don't love my job, but im just a dude who wants food the food he paid for. you don't gotta be like that.
Atmosphere: 1
Food: 3
Service: 1
WTH. Supreme with no tomatoes??? If the prepper does not like tomatoes it simply doesn't translate to what the customer would like. And where is the sour cream??? A small dollop at the one end. Never spread through out the taco. SMH.
Food: 1
Service: 4
Horrible why have 10 employees but Noone to take orders. Kiosk ONLY ordering is the worst
Atmosphere: 2
Food: 3
Service: 2
Breakfast was good not much on the menu for breakfast tho
May be the worst Taco Bell ever! Good luck
Atmosphere: 1
Food: 1
Service: 1
Got there near closing. Food was pretty good. I just don't understand why they'd expect me and my brother to order food online when we walked in to order.
Atmosphere: 4
Food: 4
Service: 4
I’m really disappointed with my recent visit to this Taco Bell. I received only about half of the food I ordered, and when I tried to reach out to get the issue corrected, I was completely ignored. Mistakes happen, but refusing to respond or make it right is unacceptable.
I’ve always liked Taco Bell, but this location seriously needs to improve its customer service and attention to orders. I hope they get it together, because right now I can’t recommend this location to anyone.
Atmosphere: 3
Food: 3
Service: 1
They were vary rude and didn't even try to make the food look good, looked horrible. DONT EAT HERE!!
Atmosphere: 1
Food: 1
Service: 1
Staff seemed clearly overwhelmed, could not find multiple orders, 20 minute wait before being told they did not know how to find the orders and I should request a refund through the app. Left with no food and no refund.
Service: 1
Out of everything after a long wait in line
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It truly doesn’t matter if you go at 1pm or 1am. Everyone in town knows this is the worst fast food in the area, but I think we all write it off as a bad day & try again. I also drive to Medina or Norton if I can avoid it when I’m wanting TBell. Since it was lunch, I decided day staff might be better. I repeated my order twice, and still got it wrong. Drive-thru guy was rude and had aggressive body language when taking payment & giving my food out. Slamming drive thru window to close it.
I work in food service, I tend to be overly polite bc I really do understand how customers can be oblivious to the stresses we go through. This location is just a disappointment every time. They all seem angry constantly.
Based on all of the 1 star reviews I have just scrolled through in the past year— I don’t suppose they really care, but here’s my two cents.
It’s a shame.
Atmosphere: 1
Food: 2
Service: 1
When we ordered they did not acknowledge us and told us to go forward and when we did they said that else did not place are order and we had to wait a while to order.
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 40min and no one came back to take my order. The line backed way up and people started honking and yelling. My epilepsy started ro kick in so we left. The owners of this location do not care its their money grab, the employees also don't care. I've been to 35 states and this is the worst taco bell possibly in the world.
Atmosphere: 1
Food: 1
Service: 1
Slowest Taco Bell of my life don’t go here. We paid for our food and drove off because we were waiting for 35 minutes and had to leave.
I've almost never had a good experience at this taco bell, the workers are fine, they aren't rude or anything but the service is inconsistent at best, I've personally spent up to an hour stuck in the drive thru, I've had a friend late to an event by 2 hours because of the slow drive thru. My orders are often missing items and the food is overcooked and not up to the standard id expect from a chain restaurant.
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