Cold Stone Creamery

1924 Niles Cortland Rd SE, Warren
(330) 469-5009

Recent Reviews

Lena Reigleman

Delicious ice cream thick and creamy. I got the birthday cake with the waffle cone delicious!!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Kubacko

People are very friendly, ice cream is delicious. My only complaint was I order a waffle cone, it was like eating cardboard absolutely no taste and threw it

Atmosphere: 5

Food: 4

Service: 5

Jacob

Great and very helpful service from the employee with the blue/green hair!

Atmosphere: 5

Food: 5

Service: 5

Cory Jenkins

The best ice cream in the area!

Tessa Biff

I worked here as a teenager back in the day and in my life I’ve never had a job so traumatizing. It was only a couple short weeks that I was able to endure the owner and his little jerk of a son before quitting and finding better employment elsewhere.I never even got paid for my time that I worked as the owner took advantage of me being young and naive.The shop was never thoroughly cleaned in the time I was there aside from general low maintenance. The owner left his underage son in the store alone with me on a Saturday like I was some sort of babysitter. He got a thrill out of belittling employees infront of one another.Overall, I wouldn’t support this business if they had the last scoop of damn ice cream on this planet. Don’t let your kids work here let along eat here.

Atmosphere: 1

Food: 1

Service: 1

Hailey Currey

no gloves in sight and the man that served us continuously wiped the sweat off of his forehead while serving us. didn’t wash his hands once- served customers, got ice cream from the case, touched the screen to ring people up, handed food to a delivery employee, and not once were hands washed or were gloves put on. disgusting.

Atmosphere: 1

Food: 1

Service: 1

Rick B.

Not the cheapest ice cream in town, but it is probably better than most every other place. The ingredients always seem to be pretty high quality. I've never had a bad experience with anything we've ever gotten.

Payton Shannon

They were swampeddddd 20 min before close and the one guy was only a few days new. They killed it! Super funny, nice, and ice cream was great!

Atmosphere: 5

Food: 5

Service: 5

Kai

The one girl elah at cold stone made my pumpkin and gummy bear ice cream fast and professionally, it was the best ice cream I've ever had 10/10 would have it again.

chris klima

It's okay

MonkaGaming420

Service was awesome! Reese's Peanut Butter Cup Perfection was on point! ??

andrew dubos

Wrong size cups twice in a row. My ice cream also had freezer burn. This location lets us down every visit

taylor manna

i understand employees are hard to come by now a days but the girl with green hair who i am assuming is a new hire because i come to cold stone regularly was ignorant . i walk in and she literally just stood there and stared at me didn’t greet me nothing. i thought i was waiting for someone to come out from the back because for some reason she was unable to take my order by the way she was asking. i have a buy one get one coupon she totally disregarded my order made one milkshake slammed in down and walked away. the other girl had to complete my order. not only that i paid for 3 add ins that green hair totally ignored also & didn’t put in my milkshake. i am at cold stone so much that most people that work there know exactly what it is that i order & i am just so disappointed with my service today. i am not one to leave reviews but probably the worst customer service/ experience i have had there EVER.

Michael G

I was craving some ice cream, and thought I hadn't been to CSC in a while. I was actually concerned this location had closed down. I know it had closed down before, and reopened with new owners. The new owners seem to be doing something right, because...When I got there, I was pleasantly surprised (and a little annoyed) that the place was packed! The staff seemed a little overwhelmed at all the customers that were there, but were still pleasant.Although I am a huge fan of anything peanut butter, or salted caramel...the best thing this place has, IMHO, is the cake batter ice cream. Tastes exactly like the cake batter you would lick off the beaters when you were a kid.

Michael G.

I was craving some ice cream, and thought I hadn't been to CSC in a while. I was actually concerned this location had closed down. I know it had closed down before, and reopened with new owners. The new owners seem to be doing something right, because...When I got there, I was pleasantly surprised (and a little annoyed) that the place was packed! The staff seemed a little overwhelmed at all the customers that were there, but were still pleasant.Although I am a huge fan of anything peanut butter, or salted caramel...the best thing this place has, IMHO, is the cake batter ice cream. Tastes exactly like the cake batter you would lick off the beaters when you were a kid.

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