Looking for a getaway. Look somewhere else. This place has holds little value for their clientele and high value on their profit margins.
D C.
Went to Gatsby's at the Grand Resort for our anniversary. We won't be going back though. While the restaurant was elegant & the service excellent, the food wasn't great. Overpriced steak - husband got the aged ribeye (about $70) and his was ok - I got the NY strip ($45ish?) which I ordered MEDIUM-came out rare, sent it back, came back still raw in the center, went back again, came back well done. 1(*/)_/ The mashed potatoes were STONE cold, told the waitress, got another MP, which were also stone cold. We still tipped the waitress very very well (it wasn't her fault) but we won't be back. (They did have Gluten Free bread which was a plus, & dessert was very good) Food is much better at TARA - and it's not overpriced there, and atmosphere is better. Another thing was we were very dressed up - and although all the men wore jackets as required, most of of the women were dressed down- one had on jeans. And I don't mean jeans that you dress up with a beautiful top, etc either.
Diane W.
I really really wanted to have a great experience here at the spa. I really needed some down time and my favorite "me" thing to do is go to a fantastic spa with a wonderful service . While the facility is lovely, the quality of the services leaves much to be desired . Upon arriving they show you the locker room and you get changed into robe and slippers and then go into what would be considered or thought to be a relaxation area prior to your services / coffee, water and snacks are available which is a nice touch . There was much hustle and bustle of the staff going through this area / changing sheets / transporting supplies etc through this room - I thought it was kind of odd and somewhat distracting but not terrible . I arrived at 9:40 for a 10:00 appointment but was still in the "sitting room" until 10:15 - so the service didn't start on time - nobody let me know what was going on / but still - not that big of a deal . I booked a body scrub which was maybe a "6" out of 10. The tech was pleasant And the service was ok - I was instructed I could take a shower afterwards since I had a one hour massage scheduled as well . my massage was with Catherine . I had booked a relaxation massage not a deep tissue . I do not like the tech's weight laying on me - I don't want to be jostled around / poked at and I definitely don't want somebody putting pressure on my spine . I would say without a doubt that this was one of the worst - maybe THE worst massage I've ever had (and I've had many massages ). She was never in the muscle - just had her weight pressed on me the whole time - palming my skin with a repeated "petting " motion that was painful at the same time because she was pressing so hard she was stretching my skin everywhere - she was pinching me - she was on my spine back and forth - at one point she just forcefully pressed my hips so hard that my back felt like it snapped out of place and is STILL hurting . The final straw was when she repeatedly pinch my leg because she was pressing so hard . My muscles were never massaged - just a lot of pressure on my skin . I stopped the massage and told her i didn't like her style - it wasn't for me. and I was halting the massage . She said in a crappy tone "are you a licensed massage therapist "? I said I am not but I know what I like and this isn't it . She was totally defensive and acted like a jerk . I will NEVER step foot back in the place . It's overrated - the pricing I believe was in line with the area - but then again I paid for nothing . I did pay for both of my services and I tipped the girl who did my exfoliating scrub . The girl at the front desk was nice and did ask if I wanted to have the number for the spa director but I really didn't - I'm not going back there so it really doesn't matter . Had "Catherine " been more professional when i stopped the massage I would not be writing this review right now . This is the way of customer service in 2024- it doesn't exist and that's why I will never set foot in the place again . Businesses wonder why they are losing business ....this is why. If there is ever an instance where the customer is right it's in their own personal preference of a massage .
Dean E.
The food was phenomenal, the wait staff was professional and very efficient. It was a dining experience and I enjoyed it more than I thought I would. I have to give a shout out to the chef the food was really really phenomenal!!!
Waited 10 minutes for a server to come over to order drinks. Ordered crown peach, received original crown. Ordered medium well steak, received rare. Took them another 15 minutes to cook my steak. A server knocked my purse on the floor and then kicked it under the table and didn't pick it up or say sorry. Not the best customer service for how pricey it was.
It was over all great experience, bar tender Alex was great fun. We hit a pretty good dinner rush so at one point service got a bit delayed but that would not in any way hold me back from going again. My wife loved the piano music be played. We had a lot of fun.
SweetPea
Visited for a girls weekend getaway. Alex was our server for the evening and he was patient (not easy dealing with 6 women), friendly and an excellent server. The restaurant itself was beautiful. The food did not disappoint. We enjoyed charcuterie, steak, chicken parmesan, salmon, and a few other appetizers. Everyone enjoyed their meal. Special call out for the steaks that were cooked to perfection. We also enjoyed several cocktails, no complaints there either.
FrankP
My wife and I had a date night at Gatsby. We are members of the club and first time here. Outstanding experience. Top KNOTCH service, food, staff and time. A restaurant like this and feel, service should be in a major metropolitan area. Best restaurant I've experienced in last year. Thank you to everyone who made our night beautiful and still understand what fine dining and experience means. First class.
Such an amazing evening. The ambiance was spectacular. Gave our server was knowledgeable and personal and smiled! Chef outdid himself. Wasn't one thing that were were served that we didn't love!
Fury
My opinion is skewed by the fact that i ordered a ribeye and was served a strip. My sides were also incorrect or not served correctly. The others in my party were correctly served and liked their fish presentations. By the time my concerns were addressed, they were half way thru their meals. Although offered another steak, i declined, and sent the strip back. Later, they informed me that i was not being charged for the steak,,, Really? We ate in the Piano Room which was nicely decorated, but we were too close to the piano and our conversation was compromised. I want to have a good time there, so I will try it again and request different seating. Let's see what happens. I cannot recommend at this time.
Food is mediocre at best. Chicken was burnt. Service not good.
Atmosphere: 1
Food: 1
Service: 1
William Grove
I had some great seafood at this restaurant. would highly recommend the scallop and shrimp
Atmosphere: 5
Food: 5
Service: 4
Karen V
Lobster and sausage!? Who knew it'd be such a compatible match? Tapenade with bread and fresh salad with homemade balsamic dressing to start. It was pricey, but great food. Our server was informative and attentive, but not hovering over our meal. Very clean and spacious room with a pianist filling the air with upbeat tunes. Generous serving. I had to take some home for tomorrow.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage and Lobster with Fettuccine
Pam Slomiany
Our waitress, Gabrielle, was awesome! She was friendly, courteous and the food was impeccable !
Looking for a getaway. Look somewhere else. This place has holds little value for their clientele and high value on their profit margins.
Went to Gatsby's at the Grand Resort for our anniversary. We won't be going back though. While the restaurant was elegant & the service excellent, the food wasn't great. Overpriced steak - husband got the aged ribeye (about $70) and his was ok - I got the NY strip ($45ish?) which I ordered MEDIUM-came out rare, sent it back, came back still raw in the center, went back again, came back well done. 1(*/)_/ The mashed potatoes were STONE cold, told the waitress, got another MP, which were also stone cold. We still tipped the waitress very very well (it wasn't her fault) but we won't be back. (They did have Gluten Free bread which was a plus, & dessert was very good) Food is much better at TARA - and it's not overpriced there, and atmosphere is better. Another thing was we were very dressed up - and although all the men wore jackets as required, most of of the women were dressed down- one had on jeans. And I don't mean jeans that you dress up with a beautiful top, etc either.
I really really wanted to have a great experience here at the spa. I really needed some down time and my favorite "me" thing to do is go to a fantastic spa with a wonderful service . While the facility is lovely, the quality of the services leaves much to be desired . Upon arriving they show you the locker room and you get changed into robe and slippers and then go into what would be considered or thought to be a relaxation area prior to your services / coffee, water and snacks are available which is a nice touch . There was much hustle and bustle of the staff going through this area / changing sheets / transporting supplies etc through this room - I thought it was kind of odd and somewhat distracting but not terrible . I arrived at 9:40 for a 10:00 appointment but was still in the "sitting room" until 10:15 - so the service didn't start on time - nobody let me know what was going on / but still - not that big of a deal . I booked a body scrub which was maybe a "6" out of 10. The tech was pleasant And the service was ok - I was instructed I could take a shower afterwards since I had a one hour massage scheduled as well . my massage was with Catherine . I had booked a relaxation massage not a deep tissue . I do not like the tech's weight laying on me - I don't want to be jostled around / poked at and I definitely don't want somebody putting pressure on my spine . I would say without a doubt that this was one of the worst - maybe THE worst massage I've ever had (and I've had many massages ). She was never in the muscle - just had her weight pressed on me the whole time - palming my skin with a repeated "petting " motion that was painful at the same time because she was pressing so hard she was stretching my skin everywhere - she was pinching me - she was on my spine back and forth - at one point she just forcefully pressed my hips so hard that my back felt like it snapped out of place and is STILL hurting . The final straw was when she repeatedly pinch my leg because she was pressing so hard . My muscles were never massaged - just a lot of pressure on my skin . I stopped the massage and told her i didn't like her style - it wasn't for me. and I was halting the massage . She said in a crappy tone "are you a licensed massage therapist "? I said I am not but I know what I like and this isn't it . She was totally defensive and acted like a jerk . I will NEVER step foot back in the place . It's overrated - the pricing I believe was in line with the area - but then again I paid for nothing . I did pay for both of my services and I tipped the girl who did my exfoliating scrub . The girl at the front desk was nice and did ask if I wanted to have the number for the spa director but I really didn't - I'm not going back there so it really doesn't matter . Had "Catherine " been more professional when i stopped the massage I would not be writing this review right now . This is the way of customer service in 2024- it doesn't exist and that's why I will never set foot in the place again . Businesses wonder why they are losing business ....this is why. If there is ever an instance where the customer is right it's in their own personal preference of a massage .
The food was phenomenal, the wait staff was professional and very efficient. It was a dining experience and I enjoyed it more than I thought I would. I have to give a shout out to the chef the food was really really phenomenal!!!
Waited 10 minutes for a server to come over to order drinks. Ordered crown peach, received original crown. Ordered medium well steak, received rare. Took them another 15 minutes to cook my steak. A server knocked my purse on the floor and then kicked it under the table and didn't pick it up or say sorry. Not the best customer service for how pricey it was.
It was over all great experience, bar tender Alex was great fun. We hit a pretty good dinner rush so at one point service got a bit delayed but that would not in any way hold me back from going again. My wife loved the piano music be played. We had a lot of fun.
Visited for a girls weekend getaway. Alex was our server for the evening and he was patient (not easy dealing with 6 women), friendly and an excellent server. The restaurant itself was beautiful. The food did not disappoint. We enjoyed charcuterie, steak, chicken parmesan, salmon, and a few other appetizers. Everyone enjoyed their meal. Special call out for the steaks that were cooked to perfection. We also enjoyed several cocktails, no complaints there either.
My wife and I had a date night at Gatsby. We are members of the club and first time here. Outstanding experience. Top KNOTCH service, food, staff and time. A restaurant like this and feel, service should be in a major metropolitan area. Best restaurant I've experienced in last year. Thank you to everyone who made our night beautiful and still understand what fine dining and experience means. First class.
Such an amazing evening. The ambiance was spectacular. Gave our server was knowledgeable and personal and smiled! Chef outdid himself. Wasn't one thing that were were served that we didn't love!
My opinion is skewed by the fact that i ordered a ribeye and was served a strip. My sides were also incorrect or not served correctly. The others in my party were correctly served and liked their fish presentations. By the time my concerns were addressed, they were half way thru their meals. Although offered another steak, i declined, and sent the strip back. Later, they informed me that i was not being charged for the steak,,, Really? We ate in the Piano Room which was nicely decorated, but we were too close to the piano and our conversation was compromised. I want to have a good time there, so I will try it again and request different seating. Let's see what happens. I cannot recommend at this time.
Restaurantji Recommends
Food is mediocre at best. Chicken was burnt. Service not good.
Atmosphere: 1
Food: 1
Service: 1
I had some great seafood at this restaurant. would highly recommend the scallop and shrimp
Atmosphere: 5
Food: 5
Service: 4
Lobster and sausage!? Who knew it'd be such a compatible match? Tapenade with bread and fresh salad with homemade balsamic dressing to start. It was pricey, but great food. Our server was informative and attentive, but not hovering over our meal. Very clean and spacious room with a pianist filling the air with upbeat tunes. Generous serving. I had to take some home for tomorrow.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage and Lobster with Fettuccine
Our waitress, Gabrielle, was awesome! She was friendly, courteous and the food was impeccable !
Atmosphere: 5
Food: 5
Service: 5
Go here for a great dinner experience.