I was hesitant and putting this comment up as I've been going the hot dog shoppe for over 30 years. But I'm ready disgusted especially with their management specifically the manager in charge last Sunday May 25th his name is Larry. We had a 35 hot dog order it was screwed up. Will always get the regular sauce and onion and we had 14 of them, only to realize after driving 25 minutes to get home to a birthday party that they were plain dogs. They messed up the order, my father-in-law's favorite! That's all I wanted for his 94th birthday. But he didn't get it. I called to complain. They headed the phone over to Larry the supposed manager in charge. I know this seems kind of ridiculous but Larry fumbled around asking specifics about who ordered it when we ordered it what was the ticket number etc etc. Somebody needs to send him to a customer service and customer satisfaction school. He should just said I'm sorry for screwing up your order and I'll credit your account. But no, Larry said he's going to dig into it give me a call in 30 minutes, that was Sunday afternoon at 2:30 p.m. 4 hours later I called and Larry's gone but I did talk to the manager then on duty. He said he's going to pass it on to Larry Larry called me back the next day which was May 27th. But it figures no phone call nothing from Larry. Now it's been 5 days! I don't understand the hot dog shoppe never ever operated this way. And even after talking to two managers they don't know how to handle such a simple simple situation. All they do is just upset the customers more. If I would have gave no stars I would have. I just don't appreciate management making commitments, not taking any responsibility, not accountable, and not especially this case doing the right thing. It's just actually shameful. I calked and asked for the owner to call me and I'm still waiting for that phone call too. I even sent a big long email, with no response. So I've had it! That's why I'm posted this. I guess I'm going to have to find another place and more to get my hot dogs cuz it sure is not going to be the hot dog shoppe! Ed C
jennifer Arnold
The sauce is awful and the cheese is gritty and pasty. Hot dogs are tiny and tasteless. Really disappointed with the changes made by the new owners.
Robert Johnson
Used2 B good fresh and MADE 2 order cheeseburger,now it's precooked sitting in grease or liquid All day in a warmer used2 B fried whenu ordered it right in front of u now it's greasy and they tight with the chili sauce and the onions!!! Lost my business I'll make my own burgers at home!!! Should've LEFT everything like it's ALWAYS been
Tammy Gibbons
I love the Hot Dog Shop
TheReal Cubcake
We are from out of town and didn't realize that there were two separate places to order for takeout or dine in. The staff rudely let us know and reminded us not to let it happen again and stared us down so much that we ended up taking the food out to our car to eat.
Kenneth Thomas
Food was good prices weren't bad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Hot Dogs and Chili Cheese Fries, The Hot Dog
Michael Lee
Friendly, fast and delicious! I really enjoyed the diner vibe. The staff was very friendly. My order was ready in under a minute. The house chili sauce is rich and just a little salty, but in a good way. Steamed buns are soft. I'll definitely visit again! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Hot Dogs and Chili Cheese Fries
Fries are great, I wish they would put the chilli cheese dogs in a different container is my only complaint, it turns the parchment paper wet and you lose some of your dog topping. Tasty tho, the peanut butter milkshake is the reason I stop in so frequently! The food is extremely cheap too!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chili Cheese Hot Dogs and Chili Cheese Fries, Fresh Cut Fries
James mAUGER
Great Coney's, and Fry's, fair prices, great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili Cheese Hot Dogs and Chili Cheese Fries, Fresh Cut Fries
Keith Likens
Great hot dogs
Atmosphere: 5
Food: 5
Service: 5
Greg Taillon
The Original Hot Dog Shoppe is back! They went through some transitional issues at first but, they have overcome them. Stop by and give them a try!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fresh Cut Fries, The Hot Dog, Sauce
Great service and friendly staff and good food
I was hesitant and putting this comment up as I've been going the hot dog shoppe for over 30 years. But I'm ready disgusted especially with their management specifically the manager in charge last Sunday May 25th his name is Larry. We had a 35 hot dog order it was screwed up. Will always get the regular sauce and onion and we had 14 of them, only to realize after driving 25 minutes to get home to a birthday party that they were plain dogs. They messed up the order, my father-in-law's favorite! That's all I wanted for his 94th birthday. But he didn't get it.
I called to complain. They headed the phone over to Larry the supposed manager in charge. I know this seems kind of ridiculous but Larry fumbled around asking specifics about who ordered it when we ordered it what was the ticket number etc etc. Somebody needs to send him to a customer service and customer satisfaction school. He should just said I'm sorry for screwing up your order and I'll credit your account. But no, Larry said he's going to dig into it give me a call in 30 minutes, that was Sunday afternoon at 2:30 p.m. 4 hours later I called and Larry's gone but I did talk to the manager then on duty. He said he's going to pass it on to Larry Larry called me back the next day which was May 27th. But it figures no phone call nothing from Larry. Now it's been 5 days!
I don't understand the hot dog shoppe never ever operated this way. And even after talking to two managers they don't know how to handle such a simple simple situation. All they do is just upset the customers more.
If I would have gave no stars I would have. I just don't appreciate management making commitments, not taking any responsibility, not accountable, and not especially this case doing the right thing. It's just actually shameful. I calked and asked for the owner to call me and I'm still waiting for that phone call too. I even sent a big long email, with no response. So I've had it! That's why I'm posted this. I guess I'm going to have to find another place and more to get my hot dogs cuz it sure is not going to be the hot dog shoppe!
Ed C
The sauce is awful and the cheese is gritty and pasty. Hot dogs are tiny and tasteless. Really disappointed with the changes made by the new owners.
Used2 B good fresh and MADE 2 order cheeseburger,now it's precooked sitting in grease or liquid All day in a warmer used2 B fried whenu ordered it right in front of u now it's greasy and they tight with the chili sauce and the onions!!! Lost my business I'll make my own burgers at home!!! Should've LEFT everything like it's ALWAYS been
I love the Hot Dog Shop
We are from out of town and didn't realize that there were two separate places to order for takeout or dine in. The staff rudely let us know and reminded us not to let it happen again and stared us down so much that we ended up taking the food out to our car to eat.
Food was good prices weren't bad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Hot Dogs and Chili Cheese Fries, The Hot Dog
Friendly, fast and delicious! I really enjoyed the diner vibe. The staff was very friendly. My order was ready in under a minute. The house chili sauce is rich and just a little salty, but in a good way. Steamed buns are soft.
I'll definitely visit again! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Hot Dogs and Chili Cheese Fries
Sauce keeps getting better
Atmosphere: 5
Food: 5
Service: 5
Great food with a 70's dinner vibe.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Fries are great, I wish they would put the chilli cheese dogs in a different container is my only complaint, it turns the parchment paper wet and you lose some of your dog topping. Tasty tho, the peanut butter milkshake is the reason I stop in so frequently! The food is extremely cheap too!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chili Cheese Hot Dogs and Chili Cheese Fries, Fresh Cut Fries
Great Coney's, and Fry's, fair prices, great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili Cheese Hot Dogs and Chili Cheese Fries, Fresh Cut Fries
Great hot dogs
Atmosphere: 5
Food: 5
Service: 5
The Original Hot Dog Shoppe is back! They went through some transitional issues at first but, they have overcome them. Stop by and give them a try!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fresh Cut Fries, The Hot Dog, Sauce
All our food items had un under taste.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Fresh Cut Fries
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