Placed an online order showed up 10 mins later to give them time to make a simple deal for two menu deal, just some tenders, and fries. Once I arrived they asked me to pull forward and wait behind the least person they put in a queue. After like 10mins they finally started giving food out. I was second and they never served me until they served 4 people ahead of me another 20 mins later (30 mins total). Once I was finally served I never received my drinks or any Sauces. I called and complained and even got a code for the case and was told I would be contacted reguarding the incodent. I never received any for of contact since.
Atmosphere: 1
Food: 1
Service: 1
Abdelgani Qasim
Trashy customer service just like the person who was running the drive thru tonight.
Service: 1
Clara Peterson
Dinner
Reymond Santos
Arrived as so. As they open. So you know the food was nice and fresh. However, the bathroom trash was full from th night b4 & there was two tables dirty. Iwas the first customer .
Atmosphere: 3
Food: 4
Service: 4
Ethel Millsap
The young lady taking our order was very helpful and polite but the person setting up the order was a hot mess! She got the drinks wrong and the orders messed up!
Atmosphere: 3
Food: 3
Service: 2
Loretta Holcomb
Just ordered the new french fry/coleslaw bowl. It came with French fries, coleslaw, chicken, cheese, I added Korean barbecue sauce to mine. I wasn't 3 minutes away today from the restaurant and when I got home it was very cold. I understand that fries being cold from the coleslaw but the chicken was even very cold. It would be good with the coleslaw not on it I believe just at bites of it with it. Very glad I got the Korean sauce because I wouldn't have liked it without it there's no taste. The service when I got to the window to pay one of the women had their back to me the other one was staring at me didn't even bother to help for like a good 45 seconds to a minute. Very unprofessional.
Atmosphere: 4
Food: 2
Service: 2
La Chelle Bridges
I just left the drive-thru and waited 20 minutes for a 3 peice tender with a buscuit with bbq sau e. Food was cold..no buiscut or bbqq sauce. Thr woman was very rude and disrespectful. Did not check on us and after I honked the horn she yelled at me and told us to leave.They need to shut this kfc down again!!
Parking: The kfc in Warren Ohio on matket street is so rude and ghetto! I know ya'll drive thru tome os extremely POOR!! IF THIS KFC IS HAS AN OWNER OR FRANCHISE!! JUST GREED AND DO NOT CARE ABOUT GOOD CUSTOMER SERVICE!! I SUGGEST GET SOME TIPS FROM CHICK FIL A!! I HOPE THIS KFC GET SHUT DOWN FOREVER!! I AM GOING TO MY LOCAL COUNCIL AND WILL TELL THE COMMUNITY NOT TO SPEND ANY OF OUR HARD EARNED MONEY THERE!! YOU WILL NEVER GET A PENNY OF MY MONEY EVER AGAIN!! MY ADVICE TO ANYONE..IGNORE THR HIRING SIGN. HOW DO THESE PEOPLE SLEEP AT NIGHT.? GOD SEES EVERYTHING AND YOU ARE NOT DOING GOD'S WORK TO BE RESPECTFUL, KIND AND HAVE COMPASSION. I WORKED IN FAST FOOD..INCLUDING KFC FOR OVER 8 YEARS! THE CUSTOMERS ARE KEEPING YA'LL BIG TIME SORRY BEHIND GREEDY PEOPLE A JOB!! I RESPECTED MY CUSTOMERS AND GOT EXCELLENT REVIEWS! I AM WORKING HARD TO START MY OWN BUSINESS AND WILL TAKE YOUR CUSTOMERS AWAY!
Atmosphere: 1
Food: 1
Service: 1
Denise Graham (YouTube Crime Junkie)
I would give negative stars if I could. I placed a online order for pick up on Sunday 9.29.24 for a 7pm pick up. My husband goes to pick up order I'm disabled and was in a lot of pain so he picked it up thru drive thru noone in line the lady answered asked my name he gave it only to be cussed out very rude so called manager blaming it on being busy. Never again will this store get my money.
Food: 4
Service: 1
Recommended dishes: Pot Pie Combo, Lemonade, Taste of KFC Famous Bowl Deal
Cheyenne
Check your food before you leave. Spend 50 bucks on a 16pc tender dinner and sides were only half full. Parking lot dirty and busted up
Atmosphere: 2
Food: 2
Service: 3
David Lonsbrough
Ran out of biscuits at 7:30 on a Saturday night Ask how long the biscuits will take they said 14 to 25 minutes, ordered six crispy chicken wings, they charged me a four piece and a two-piece meal, 5:49 and 6:49 respectively. Ask for a pen to write the general manager's name down, that took 10 minutes and when she gave me her name I repeated it. Robin? The answer I got was yep.
Service is pathetic they absolutely do not care about customer service we put a online order in a hr and half before they close they took the order money came out of the account and said that the food would be delivered 15 minutes before they close 10 minutes before the food was supposed to arrive they canceled the order this was a 70 dollar order we have kids to feed this is not the first time this location has done this to us now we are left with having to cook something we had along day in 90 degree sun beating down on us it wouldn't be so frustrating if it was the first time this is like the forth time (KFC)??
Jim Kovats
Very clean store and friendly assistance at the counter. Food was fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Jeremy Westfall
Came 3 time with in couple weeks. First time ordered all white meal breast and wing. Second time ordered same thing but they didn't have wing in original recipe offered another piece of chicken which I didn't want leg or thigh. Third time I order same meal and once again they don't have wing in original recipe. Was pretty disappointed once again.
Food: 4
Service: 4
Recommended dishes: 2 PC Breast & Wing Combo
Shari Mccubbin
Absolutely disgusting
Food: 1
Service: 1
MaeDominique Simms
Food was as expected for a " fast food" chicken location. I usually have a good experience at this location. However not so this visit. Ordered ahead and received notice that the order was ready. Arrived and still had a 25 minute wait. While waiting staff was lolligagging and gossiping. I'm not sure if I will be going to this location again.
Parking: Roughly 6 spots
Wheelchair accessibility: Handicap parking and wheelchair accessible
Placed an online order showed up 10 mins later to give them time to make a simple deal for two menu deal, just some tenders, and fries. Once I arrived they asked me to pull forward and wait behind the least person they put in a queue. After like 10mins they finally started giving food out. I was second and they never served me until they served 4 people ahead of me another 20 mins later (30 mins total). Once I was finally served I never received my drinks or any Sauces. I called and complained and even got a code for the case and was told I would be contacted reguarding the incodent. I never received any for of contact since.
Atmosphere: 1
Food: 1
Service: 1
Trashy customer service just like the person who was running the drive thru tonight.
Service: 1
Dinner
Arrived as so. As they open. So you know the food was nice and fresh. However, the bathroom trash was full from th night b4 & there was two tables dirty. Iwas the first customer .
Atmosphere: 3
Food: 4
Service: 4
The young lady taking our order was very helpful and polite but the person setting up the order was a hot mess! She got the drinks wrong and the orders messed up!
Atmosphere: 3
Food: 3
Service: 2
Just ordered the new french fry/coleslaw bowl. It came with French fries, coleslaw, chicken, cheese, I added Korean barbecue sauce to mine. I wasn't 3 minutes away today from the restaurant and when I got home it was very cold. I understand that fries being cold from the coleslaw but the chicken was even very cold.
It would be good with the coleslaw not on it I believe just at bites of it with it. Very glad I got the Korean sauce because I wouldn't have liked it without it there's no taste. The service when I got to the window to pay one of the women had their back to me the other one was staring at me didn't even bother to help for like a good 45 seconds to a minute. Very unprofessional.
Atmosphere: 4
Food: 2
Service: 2
I just left the drive-thru and waited 20 minutes for a 3 peice tender with a buscuit with bbq sau e. Food was cold..no buiscut or bbqq sauce. Thr woman was very rude and disrespectful. Did not check on us and after I honked the horn she yelled at me and told us to leave.They need to shut this kfc down again!!
Parking: The kfc in Warren Ohio on matket street is so rude and ghetto! I know ya'll drive thru tome os extremely POOR!! IF THIS KFC IS HAS AN OWNER OR FRANCHISE!! JUST GREED AND DO NOT CARE ABOUT GOOD CUSTOMER SERVICE!! I SUGGEST GET SOME TIPS FROM CHICK FIL A!! I HOPE THIS KFC GET SHUT DOWN FOREVER!! I AM GOING TO MY LOCAL COUNCIL AND WILL TELL THE COMMUNITY NOT TO SPEND ANY OF OUR HARD EARNED MONEY THERE!! YOU WILL NEVER GET A PENNY OF MY MONEY EVER AGAIN!! MY ADVICE TO ANYONE..IGNORE THR HIRING SIGN. HOW DO THESE PEOPLE SLEEP AT NIGHT.? GOD SEES EVERYTHING AND YOU ARE NOT DOING GOD'S WORK TO BE RESPECTFUL, KIND AND HAVE COMPASSION. I WORKED IN FAST FOOD..INCLUDING KFC FOR OVER 8 YEARS! THE CUSTOMERS ARE KEEPING YA'LL BIG TIME SORRY BEHIND GREEDY PEOPLE A JOB!! I RESPECTED MY CUSTOMERS AND GOT EXCELLENT REVIEWS! I AM WORKING HARD TO START MY OWN BUSINESS AND WILL TAKE YOUR CUSTOMERS AWAY!
Atmosphere: 1
Food: 1
Service: 1
I would give negative stars if I could. I placed a online order for pick up on Sunday 9.29.24 for a 7pm pick up. My husband goes to pick up order I'm disabled and was in a lot of pain so he picked it up thru drive thru noone in line the lady answered asked my name he gave it only to be cussed out very rude so called manager blaming it on being busy. Never again will this store get my money.
Food: 4
Service: 1
Recommended dishes: Pot Pie Combo, Lemonade, Taste of KFC Famous Bowl Deal
Check your food before you leave. Spend 50 bucks on a 16pc tender dinner and sides were only half full. Parking lot dirty and busted up
Atmosphere: 2
Food: 2
Service: 3
Ran out of biscuits at 7:30 on a Saturday night
Ask how long the biscuits will take they said 14 to 25 minutes, ordered six crispy chicken wings, they charged me a four piece and a two-piece meal, 5:49 and 6:49 respectively. Ask for a pen to write the general manager's name down, that took 10 minutes and when she gave me her name I repeated it. Robin? The answer I got was yep.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Service is pathetic they absolutely do not care about customer service we put a online order in a hr and half before they close they took the order money came out of the account and said that the food would be delivered 15 minutes before they close 10 minutes before the food was supposed to arrive they canceled the order this was a 70 dollar order we have kids to feed this is not the first time this location has done this to us now we are left with having to cook something we had along day in 90 degree sun beating down on us it wouldn't be so frustrating if it was the first time this is like the forth time (KFC)??
Very clean store and friendly assistance at the counter. Food was fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Came 3 time with in couple weeks. First time ordered all white meal breast and wing. Second time ordered same thing but they didn't have wing in original recipe offered another piece of chicken which I didn't want leg or thigh. Third time I order same meal and once again they don't have wing in original recipe. Was pretty disappointed once again.
Food: 4
Service: 4
Recommended dishes: 2 PC Breast & Wing Combo
Absolutely disgusting
Food: 1
Service: 1
Food was as expected for a " fast food" chicken location. I usually have a good experience at this location. However not so this visit. Ordered ahead and received notice that the order was ready. Arrived and still had a 25 minute wait. While waiting staff was lolligagging and gossiping. I'm not sure if I will be going to this location again.
Parking: Roughly 6 spots
Wheelchair accessibility: Handicap parking and wheelchair accessible
Atmosphere: 3
Food: 4
Service: 1
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