McDonald's

2110 Niles Cortland Rd SE, Warren
(330) 652-0691

Recent Reviews

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Emily Burns

We arrived before 9 and this McDonald shut their doors even though they are supposed to be open, making it drive thru only. We had an RV so my husband tried to go up to the drive thru to order and the parking lot was a solid sheet of ice and he fell! Impossible to order here if you don’t open your doors

Atmosphere: 1

Service: 1

Thomas Sechrist

Just ate here with my wife and son. Kendall was amazing and went above and beyond to make sure we had a good eating experience. Thank you Kendall!

ambir stevens

Went here today and they were slammed like crazy but they made sure the experience was a good one and made sure we had everything we needed cars lined up in multiple rushes you guys are killing it 😁

amanda whaples

Poor service , they always get something wrong. And have the worst attitude I wish I could give them 0 stars. They need to get rid of all the staff they have and start over. They all look at you like you are stupid!

Atmosphere: 1

Food: 1

Service: 1

Bryan Scott Jr

Got here at 10:40 to get my son something to eat on my way home. I was ignored and laughed at as employees walked around the store and refused to make food or take orders I waited for about 20 minutes and I’m currently still in the drive through waiting for my food. I demand the people on this shift be fired why would you keep people in your business that aren’t here to make money. If you run sales for the night you will see they stopped taking order I’m guessing around 10 pm . I would cross check tonight with every other night this crew works and I you will find they most likely do this all the time. I will be calling first thing in the morning to speak to a manager.

Atmosphere: 1

Food: 1

Service: 1

Alexis Johnson

Food and customer service are all around excellent every time I’m here. Top two in the area.

Atmosphere: 5

Food: 5

Service: 5

Patti Tirpak

I went for a dinner date with my Niece and my great nephew, November 8, 2025, to this location, mainly because when my daughter and niece were little we had frequent play dates here. I called ahead to see if they still had the big play area they used to and the person who answered said it was still big but had been remodeled (so not the same). When we got to McDonald's no one was at the counter, I waited awhile. A guy kept walking from the back to deliver food and would walk past me. I went to a location that people working in the back could see me, I was ignored. Finally I ordered at the kiosk. The food took quite awhile to be delivered to my table. The trash can in the play area was filled to capacity. I went back once for a refill for my niece and I. I was ignored. A fellow customer, also waiting for service yelled at the guy who was delivering food that the very least he could do was get me some refills, so he did. I spoke to at least 3 other families who were upset by the service. I told a friend who met up with us to try getting food through the drive-thru before coming in. The drive-thru was also slow and hisnorder was only half right. The positive part to the trip was the play area. My great nephew had a ball and made a new friend. Being short staffed doesnt give employees the right to ignore the customers.

Atmosphere: 4

Food: 4

Service: 1

Ethan Rogers

Absolutely horrible customer service. Lady with pink and black hair does not know how to be nice to people and walked away mid conversation. Manager (older lady with a blue shirt came to the window) was absolutely rude and gave dirty looks. Worst fast food experience I've ever had in my life. Will never be returning again. Please never come to this place it's god aweful and despicable.

Atmosphere: 1

Food: 1

Service: 1

Maddie

Terrible service don't know how to put all your food in the bags and then when you tell them, it's missing they wanna give you attitude and then try to charge you for it. One lady took the bag looked inside and I was missing my sauces and still tried to tell me I owed her money unbelievable.

Nathaniel Turner

The staff is great. The owners of this franchise suck.
They never have stock on hand to make the visit pleasant.

Atmosphere: 3

Food: 3

Service: 1

Brent Vanvoorst

Extremely slow.

Lisa Rachelle

This is the worst McDonald's in our area. My order is always wrong. The food is never hot unless you ask for it, which should be standard. The always give me unsweetened tea when I ask for sweet. Never a good experience when I go there. The egg on my sandwich was sponges and tasted awful.

Atmosphere: 2

Food: 1

Service: 2

Sin Pathetic

Remember when McDonalds didn’t take forever to get a simple/small order together?

Pepperidge Farms remembers.

22 minutes and still waiting for a 10 piece nugget and a drink. Did you have to find the chickens first? I guess that’s what I get for coming here.

Atmosphere: 2

Food: 3

Service: 2

leanne mckillop

The play area is it or miss on cleanups so your kids socks will turn brown/black playing in here.

Atmosphere: 3

Food: 4

Service: 5

Amy Furlong

Ordered a sausange sandwich with two water bottles on way to work. Opened the bag when I was near work and found what appeared to be a BITE out of the muffin pre-toast, then it was toasted and the sandwich assembled. Will never get anything there again. Definitely didnt eat it and havent heard back after reaching out via email . Too bad you cant post photos in the review

Atmosphere: 1

Food: 1

Service: 3

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