I stopped to pick up a doordash order, I was asked the name by the lady who pulls all the food out of the oven and boxes it. I gave the name, she said 15 minutes. I asked her if I could ask why because the doordash screen showed me it should be ready in 3 minutes, she turned & snapped at me; because we're busy. After that she advised me she was not letting me pick up the customers order & that she would give it to another dasher. I called the customer to advise them I was unable to pick up their order & why, the lady asked to speak to the customer. She advised them I snapped at her, which I did not; that's not in my nature, it's not who I am. She did advised the customer that her food would be hot and fresh and that she will give it to another Dasher. Worst experience I've ever had going into a business to pick up my doordash customers order.
Atmosphere: 1
Service: 1
Kim Santagata
Big YUMMY Jumbo wings...so quick & easy to order
Atmosphere: 5
Food: 5
Service: 5
Valeeya Allen
I usually don't have an issues but tonight however we ordered from the East Market Location and whoever the driver was never knocked on our door and actually left our food outside in the rain and it got wet. My son was sitting right in the living room waiting. This is unacceptable and bad for business
Christine Patterson
Absolutely terrible!!!! Have tried this location 4 times since we moved close and I have been disappointed in some way or the other but today was it. I ordered a stuffed crust with pepperoni and extra cheese and spicy garlic boneless wings. My pizza was Luke warm, no extra cheese and tasted old like they heated one from the day prior. My wings were also all knotted as well. Looked at my receipt and all of them were actually labeled old!! Never again will I buy from here, I'll go out of my way to pickup from elm road where they know good hot food and great service!!
Atmosphere: 1
Food: 1
Service: 1
sara
Food was terrible. The mushrooms tasted like they were pulled right from the dir and thrown on. The pizza was dry and rubbery. I heard bad things about this location but I was hoping it wasn't true. My daughter picked up the pizza and the girl at the window was snarky.
Food: 1
Service: 3
Roger Allen
Employees are really lazy yaning and forgetting what was orderd wow should be closed
Atmosphere: 1
Food: 3
Service: 1
Alexandria Hake
Hit or miss kinda place. Chicken buffalo pizza didn’t have enough cheese, asked for extra sauce and it was a thin layer that had absorbed into the pizza. Other pizza was good. Also had gotten the boneless spicy garlic wings, which are typically my favorite but some how tasted different this time, but they were still good. We always place online, arrive to the store according to the time on the app, but we’ve always gotta wait an extra 10-15 mins.
Atmosphere: 3
Food: 1
Service: 3
Don Poulson
How do you serve customers when there's people cleaning the building and standing in the drive the employee being rude
Atmosphere: 1
Food: 2
Service: 1
chet wajda
This is a great Pizza Hut. Food always comes out hot and ready. The employees always do their best to make sure you’re happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Mark Goldberg
The pizza hut on east market is one of the best in our experience great staff our orders have been correct and on time the food has been excellent thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Chocolate Chip Cookie, Oven-Baked Cheesy Alfredo Pasta, Big Dinner Box with 3 Pizzas, Breadsticks
When I requested contactless delivery and the driver rings the door bell and repeatedly knocks on the door it tends to make me find another pizza delivery service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Boneless Wings
PEGGY Miller
We took our son to the buffet Wednesday for his birthday, I don't know if they have all new staff , but they couldn't keep up with the buffet at all, people we're standing around waiting for pizza's to be put out, they had the same person waiting tables that checked you out in between him seating people and clearing tables, it was the worst experience we've ever had there
I stopped to pick up a doordash order, I was asked the name by the lady who pulls all the food out of the oven and boxes it. I gave the name, she said 15 minutes. I asked her if I could ask why because the doordash screen showed me it should be ready in 3 minutes, she turned & snapped at me; because we're busy. After that she advised me she was not letting me pick up the customers order & that she would give it to another dasher. I called the customer to advise them I was unable to pick up their order & why, the lady asked to speak to the customer. She advised them I snapped at her, which I did not; that's not in my nature, it's not who I am. She did advised the customer that her food would be hot and fresh and that she will give it to another Dasher.
Worst experience I've ever had going into a business to pick up my doordash customers order.
Atmosphere: 1
Service: 1
Big YUMMY Jumbo wings...so quick & easy to order
Atmosphere: 5
Food: 5
Service: 5
I usually don't have an issues but tonight however we ordered from the East Market Location and whoever the driver was never knocked on our door and actually left our food outside in the rain and it got wet. My son was sitting right in the living room waiting. This is unacceptable and bad for business
Absolutely terrible!!!! Have tried this location 4 times since we moved close and I have been disappointed in some way or the other but today was it. I ordered a stuffed crust with pepperoni and extra cheese and spicy garlic boneless wings. My pizza was Luke warm, no extra cheese and tasted old like they heated one from the day prior. My wings were also all knotted as well. Looked at my receipt and all of them were actually labeled old!! Never again will I buy from here, I'll go out of my way to pickup from elm road where they know good hot food and great service!!
Atmosphere: 1
Food: 1
Service: 1
Food was terrible. The mushrooms tasted like they were pulled right from the dir and thrown on. The pizza was dry and rubbery. I heard bad things about this location but I was hoping it wasn't true. My daughter picked up the pizza and the girl at the window was snarky.
Food: 1
Service: 3
Employees are really lazy yaning and forgetting what was orderd wow should be closed
Atmosphere: 1
Food: 3
Service: 1
Hit or miss kinda place. Chicken buffalo pizza didn’t have enough cheese, asked for extra sauce and it was a thin layer that had absorbed into the pizza. Other pizza was good. Also had gotten the boneless spicy garlic wings, which are typically my favorite but some how tasted different this time, but they were still good. We always place online, arrive to the store according to the time on the app, but we’ve always gotta wait an extra 10-15 mins.
Atmosphere: 3
Food: 1
Service: 3
How do you serve customers when there's people cleaning the building and standing in the drive the employee being rude
Atmosphere: 1
Food: 2
Service: 1
This is a great Pizza Hut. Food always comes out hot and ready. The employees always do their best to make sure you’re happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
The pizza hut on east market is one of the best in our experience great staff our orders have been correct and on time the food has been excellent thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Chocolate Chip Cookie, Oven-Baked Cheesy Alfredo Pasta, Big Dinner Box with 3 Pizzas, Breadsticks
Restaurantji Recommends
Sucked as usual
Atmosphere: 1
Food: 1
Service: 1
When I requested contactless delivery and the driver rings the door bell and repeatedly knocks on the door it tends to make me find another pizza delivery service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Boneless Wings
We took our son to the buffet Wednesday for his birthday, I don't know if they have all new staff , but they couldn't keep up with the buffet at all, people we're standing around waiting for pizza's to be put out, they had the same person waiting tables that checked you out in between him seating people and clearing tables, it was the worst experience we've ever had there
Atmosphere: 3
Food: 2
Service: 1
Dietary restrictions: Nope.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Pan Pizza
Sometimes you just gotta have pizza hut
Atmosphere: 5
Food: 5
Service: 5
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