Love our baristas at Niles Starbucks!!!! Bocephus is amazing! Turbo is outstanding and we love them all!!!❤️ Afternoon shifts are the best❤️
Atmosphere: 5
Food: 5
Service: 5
Tammy Wells
This place makes a consistently good coffee, the people that work here are so friendly
Atmosphere: 5
Food: 5
Service: 5
Rodney Seabrook
I came in this morning and ordered a strawberry berry acai with lemonade and matcha and from what I understand is that they're are now blending the drink instead of shaking it in the shaker. I go in again and request the same drink request of not blending it but shake it please and they lied to my face and tried to convince me of what they did. People have to understand you never know who is ordering. I was on the creation team that created this drink I have been ordering this drink for 25 years and I know the difference. Maybe the best response instead of keeping up with the lie they should have made it in front of me again just to maintain perfect customer service.....word to management upgrade how you respond to guest
Food: 1
Service: 1
Holly Ensinger
They drinks that o got were great service was very friendly. Easy to get in and out of.
Atmosphere: 5
Service: 5
Hanna C
if i could give this place 0 stars i would they always mess up the order and are never helpful. today i ordered a sandwich and instead of telling me at the window they just gave me a different sandwich. when i went back to fix the order they told me they were out and wouldnt even refund me this is literally the worst starbucks ive ever been to and it always takes forever to order and get your stuff
Atmosphere: 1
Food: 1
Service: 1
Erin Fitzler
Mikey the drive thru star of the show. To make coffee is one thing but to bring someone joy from their actions and words just inner soul is amazing something you cannot buy and Starbucks is lucky to have found in Mikey!! They made my absolute day start off amazing. You can get Starbucks at any location but I would go here just for Mikey!
Atmosphere: 5
Food: 5
Service: 5
Diana Spencer
I got a strawberry dragon, fruit refresher, and it was the bomb
Dietary restrictions: No, it is not a dirty restaurant people clean up after their
Parking: It is good on parking somewhat
Wheelchair accessibility: Yes, and no, it’s not wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
KC & Happy Days
Couldn’t resist getting one of the specialty drinks named after the 2 witches in Wicked. I’m partial to Elphaba’s Cold brew but I am going through try the other drink soon. By the way, if you love Wizard of Oz, it’s a must to take your kids & go see this movie. It’s fantastic & your truth of who you thought the Wicked witch of the west was will change forever!!! This drink is very tasty as well & because I also love matcha it was a win for me. Those little Apple croissants are seasonal & very tasty too. My little dog Poe loved his pup cup as well.
Today was the last straw. I’m done with Starbucks. My wife and I ordered 2 grande drinks. Both ordered with no whip cream and light foam. My wife’s drink was soy and a white mocha latte. Mine was a regular cafe mocha.
Both drinks pretty much tasted like steamed milk. Totally flavorless. My wife took the top off mine to stir it and I swear it was at least 1 1/2 to 2 inches below the top. I should have stopped to take a picture but kept driving.
When you pay $12.20 to two coffees you would expect them to get it right. It’s hard to believe that these stores are so inconsistent.
Too many other options out there to keep supporting this overpriced underachieving chain. We’re done. Money saved.
Atmosphere: 1
Food: 1
Service: 1
Karl Wendel
Great atmosphere, personable staff always a great coffee experience.
I love the coffee at this location, but my biggest complaint is the radio being so loud. A lot of students go to the Niles location to study, me included. Even with buds in it makes it impossible to concentrate. I did ask the manager once if they could turn it down just a little and he complied. One of the employees got upset and yelled across the store asking why the music was so low and went back and cranked it up. Even if I'm not there to study, it's still impossible to hear anyone in your party talking. Please put a cap on the volume where everyone can enjoy and not be annoyed by it.
Atmosphere: 1
Food: 1
Service: 5
Luna Pavelko
I bought a Strawberry Cream Frappuccino and it was just ice and whipped cream. Lack of consistency and a lot less blend. No flavor whatsoever. Too much money for a bad drink.
Miranda May
Both girls in there today were both talking bad about the costumers,(blonde and brunette) and very rude. I get your busy I understand that bout talking bad about people while they stand there is not okay.
Atmosphere: 1
Food: 3
Service: 1
Annabelle Daniels
The girls today were soooo nice and made my drink so good!!
K Girl (K Girl)
I know there is a system for the baristas to make the orders. They all are very friendly. But honestly they need to be told to speed it up. A lot of customers were frustrated on Saturday afternoon for how long it was taking. I saw 7 cars and 4 customers come in AFTER me who got their orders before me. It took at least 15 mins for me to get a simple hot latte, nothing special. They’re lovely people but I’m sorry if I sound mean they need to pick up the pace.
Love our baristas at Niles Starbucks!!!! Bocephus is amazing! Turbo is outstanding and we love them all!!!❤️
Afternoon shifts are the best❤️
Atmosphere: 5
Food: 5
Service: 5
This place makes a consistently good coffee, the people that work here are so friendly
Atmosphere: 5
Food: 5
Service: 5
I came in this morning and ordered a strawberry berry acai with lemonade and matcha and from what I understand is that they're are now blending the drink instead of shaking it in the shaker. I go in again and request the same drink request of not blending it but shake it please and they lied to my face and tried to convince me of what they did. People have to understand you never know who is ordering. I was on the creation team that created this drink I have been ordering this drink for 25 years and I know the difference. Maybe the best response instead of keeping up with the lie they should have made it in front of me again just to maintain perfect customer service.....word to management upgrade how you respond to guest
Food: 1
Service: 1
They drinks that o got were great service was very friendly. Easy to get in and out of.
Atmosphere: 5
Service: 5
if i could give this place 0 stars i would they always mess up the order and are never helpful. today i ordered a sandwich and instead of telling me at the window they just gave me a different sandwich. when i went back to fix the order they told me they were out and wouldnt even refund me this is literally the worst starbucks ive ever been to and it always takes forever to order and get your stuff
Atmosphere: 1
Food: 1
Service: 1
Mikey the drive thru star of the show. To make coffee is one thing but to bring someone joy from their actions and words just inner soul is amazing something you cannot buy and Starbucks is lucky to have found in Mikey!! They made my absolute day start off amazing.
You can get Starbucks at any location but I would go here just for Mikey!
Atmosphere: 5
Food: 5
Service: 5
I got a strawberry dragon, fruit refresher, and it was the bomb
Dietary restrictions: No, it is not a dirty restaurant people clean up after their
Parking: It is good on parking somewhat
Wheelchair accessibility: Yes, and no, it’s not wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Couldn’t resist getting one of the specialty drinks named after the 2 witches in Wicked. I’m partial to Elphaba’s Cold brew but I am going through try the other drink soon. By the way, if you love Wizard of Oz, it’s a must to take your kids & go see this movie. It’s fantastic & your truth of who you thought the Wicked witch of the west was will change forever!!! This drink is very tasty as well & because I also love matcha it was a win for me. Those little Apple croissants are seasonal & very tasty too. My little dog Poe loved his pup cup as well.
Parking: Parking is in front & back of building
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Chocolate Croissant
Today was the last straw. I’m done with Starbucks. My wife and I ordered 2 grande drinks. Both ordered with no whip cream and light foam. My wife’s drink was soy and a white mocha latte. Mine was a regular cafe mocha.
Both drinks pretty much tasted like steamed milk. Totally flavorless. My wife took the top off mine to stir it and I swear it was at least 1 1/2 to 2 inches below the top. I should have stopped to take a picture but kept driving.
When you pay $12.20 to two coffees you would expect them to get it right. It’s hard to believe that these stores are so inconsistent.
Too many other options out there to keep supporting this overpriced underachieving chain. We’re done. Money saved.
Atmosphere: 1
Food: 1
Service: 1
Great atmosphere, personable staff always a great coffee experience.
Restaurantji Recommends
I love the coffee at this location, but my biggest complaint is the radio being so loud. A lot of students go to the Niles location to study, me included. Even with buds in it makes it impossible to concentrate. I did ask the manager once if they could turn it down just a little and he complied. One of the employees got upset and yelled across the store asking why the music was so low and went back and cranked it up. Even if I'm not there to study, it's still impossible to hear anyone in your party talking. Please put a cap on the volume where everyone can enjoy and not be annoyed by it.
Atmosphere: 1
Food: 1
Service: 5
I bought a Strawberry Cream Frappuccino and it was just ice and whipped cream. Lack of consistency and a lot less blend. No flavor whatsoever. Too much money for a bad drink.
Both girls in there today were both talking bad about the costumers,(blonde and brunette) and very rude. I get your busy I understand that bout talking bad about people while they stand there is not okay.
Atmosphere: 1
Food: 3
Service: 1
The girls today were soooo nice and made my drink so good!!
I know there is a system for the baristas to make the orders. They all are very friendly. But honestly they need to be told to speed it up. A lot of customers were frustrated on Saturday afternoon for how long it was taking. I saw 7 cars and 4 customers come in AFTER me who got their orders before me. It took at least 15 mins for me to get a simple hot latte, nothing special. They’re lovely people but I’m sorry if I sound mean they need to pick up the pace.
Service: 2
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