The Underground Lounge

My first time in there. A nice place to go to enjoy your self. The food is ready good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Damn Burger, Cheeseburger, Fish and Chips, Philly Cheese Steak, Fried Mushrooms

I'm pregnant and woke up out of my sleep craving some food and you guys showed up on Google as being relatively close to me. I work down the street at An's house and I've heard good things but just never really got the chance to come down and try the food.

My boyfriend ordered the Reuben with fries and mango habanero wings, I ordered a margarita flatbread and garlic parm wings. The wings were absolutely amazing we were both big fans. He enjoyed the Reuben and I really like the flatbread.

Service was great, the two girls were busy but they were moving quickly as they could. I saw some other reviews that took away stars because the employee's apparently weren't smiling enough, I work in the service industry and I know what it's like to be busy and focused and if I walked in somewhere and everybody had some weird creepy smile that was ear to ear I probably would be creeped out and it would seem fake to me so I prefer realness.

I love y'all, we will be back.

Atmosphere: 5

Food: 5

Service: 5

I’m saddened to say this is the second time I’ve experienced poor customer service here. A group of friends and I came in to play pool and have drinks and were planning to order food as well.

When we went to place our food order, the bartenders acknowledged us briefly but continued their conversations with other customers instead of helping us. After waiting several minutes without service, we decided to finish our pool game and leave.

It was disappointing and made us feel unwelcome. I hope this feedback is taken seriously so future guests have a better experience.

Service: 1

There for pool. Bartender sucked. Hopefully won’t be back there for awhile, Teresa Tatar should not be working there awful customer service!!

Atmosphere: 1

Food: 1

Service: 1

Came in for pool we rarely go out of this bar but I love the drinks so I was so excited to drink and I was going to get the wedge salad it’s my favorite. Walked in and didn’t get greeted sat there for 10 mins. The blonde girl behind the bar had a huge attitude must not need the money. She ignored me and my friend for 10 mins till a guy came over and asked if we needed anything. I almost said no but I at least wanted one drink so I got one. He barely said a word to me. Absolute terrible customer service. Ashley who works there is amazing and she always takes such good care of her guests I wish she was working. Definitely shouldn’t have a pool team out of this bar if they don’t welcome guests. A group came in after us and they gave them a warm welcome. I think they are just racist and didn’t think I was going to tip them but I work in hospitality too.

Atmosphere: 1

Food: 1

Service: 1

Awful customer service I was there for a pool league and the blonde bartender was so nasty. You work in customer service maybe have a smile on your face. The guy came over didn’t say hi or nothing just do you guys need something, obviously I’m at the bar. Really kinda ruined my night.

Atmosphere: 1

Food: 1

Service: 1

Had the caprese panini sandwich with a side salad. The sandwich was very good. The salad crisp and fresh I would, highly recommend it to others and will probably go back again. I was with a party of eight and everybody enjoyed their food also, they thought it was very good.

Atmosphere: 4

Food: 5

Service: 4

Great wings, friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Had a rude server, didn't want to look at my receipt and provide the rest of the items I payed for.. another server came out apologizes and was excellent at her job( I ended up giving her the tip) .. the original server embarrassed us and it was her error

Atmosphere: 4

Food: 5

Service: 2

This UnderGround is my favorite place for chicken wings,every flavor is unique and amazing and award 🏆 winning🔥!!
Teresa an Ashley are very nice and friendly and provide the best service to their customers, love this place
Also come on Thursday nights for trivia night
We have a very good time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Damn Burger

Best place best service

Atmosphere: 5

Food: 5

Service: 5

Great place

Atmosphere: 5

Food: 5

Service: 5

Dalton the server is amazing. He was so nice & made sure we was okay 10/10 recommend

Atmosphere: 5

Service: 5

Always great wings and hot food. I luv the lando wings and wet ranch with fried mushrooms 🍄🍄.

Atmosphere: 5

Food: 5

Service: 5

Probably the worst Margarita Pizza I've ever had, but the service was very friendly and helpful.

Atmosphere: 4

Food: 4

Service: 5