The Underground Lounge

Lower Level Best Western, 139 N Park Ave, Warren
(234) 223-2511

Recent Reviews

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Ryan Johnson

There for pool. Bartender sucked. Hopefully won’t be back there for awhile, Teresa Tatar should not be working there awful customer service!!

Atmosphere: 1

Food: 1

Service: 1

Tayler Beckett

Came in for pool we rarely go out of this bar but I love the drinks so I was so excited to drink and I was going to get the wedge salad it’s my favorite. Walked in and didn’t get greeted sat there for 10 mins. The blonde girl behind the bar had a huge attitude must not need the money. She ignored me and my friend for 10 mins till a guy came over and asked if we needed anything. I almost said no but I at least wanted one drink so I got one. He barely said a word to me. Absolute terrible customer service. Ashley who works there is amazing and she always takes such good care of her guests I wish she was working. Definitely shouldn’t have a pool team out of this bar if they don’t welcome guests. A group came in after us and they gave them a warm welcome. I think they are just racist and didn’t think I was going to tip them but I work in hospitality too.

Atmosphere: 1

Food: 1

Service: 1

John Smith

Awful customer service I was there for a pool league and the blonde bartender was so nasty. You work in customer service maybe have a smile on your face. The guy came over didn’t say hi or nothing just do you guys need something, obviously I’m at the bar. Really kinda ruined my night.

Atmosphere: 1

Food: 1

Service: 1

David Hughes

Had the caprese panini sandwich with a side salad. The sandwich was very good. The salad crisp and fresh I would, highly recommend it to others and will probably go back again. I was with a party of eight and everybody enjoyed their food also, they thought it was very good.

Atmosphere: 4

Food: 5

Service: 4

MARLO PARKER

Great wings, friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

kortni bennett

Had a rude server, didn't want to look at my receipt and provide the rest of the items I payed for.. another server came out apologizes and was excellent at her job( I ended up giving her the tip) .. the original server embarrassed us and it was her error

Atmosphere: 4

Food: 5

Service: 2

Matthew Steely

This UnderGround is my favorite place for chicken wings,every flavor is unique and amazing and award 🏆 winning🔥!!
Teresa an Ashley are very nice and friendly and provide the best service to their customers, love this place
Also come on Thursday nights for trivia night
We have a very good time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Damn Burger

Walter Jones

Best place best service

Atmosphere: 5

Food: 5

Service: 5

Tom Geving

Great place

Atmosphere: 5

Food: 5

Service: 5

Alexis Manista

Dalton the server is amazing. He was so nice & made sure we was okay 10/10 recommend

Atmosphere: 5

Service: 5

wags

Always great wings and hot food. I luv the lando wings and wet ranch with fried mushrooms 🍄🍄.

Atmosphere: 5

Food: 5

Service: 5

Stevie Hatton

Probably the worst Margarita Pizza I've ever had, but the service was very friendly and helpful.

Atmosphere: 4

Food: 4

Service: 5

Reginald DuBois Williams (The Diabolical IT Nerd)

Cool little spot for late night drinking some food.

Atmosphere: 4

Service: 4

J R

This is honestly the best bar in town. The owners have so much hospitality and truly do care about their customers and needs. 10/10 would recommend. I’m definitely going to be a recurring customer when I’m back in town for work. Dalton is a great bartender.

Atmosphere: 5

Food: 5

Service: 4

Jamahl Martin

The vibes here are amazing! The Food is great!! Service is a little on the slow side but the employees are very friendly and welcoming!!

Atmosphere: 5

Food: 5

Service: 3

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