Chick-fil-A
4001 Richmond Rd, Warrensville Heights
(216) 831-6700
Recent Reviews
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Ordered 2 tender meals when I got home my order was so messed up I called the restaurant no answer left a message
Atmosphere: 1
Food: 1
Service: 1
Ghetto & slow. If you go through the drive thru expect to wait at least 30 min! Maybe even 45…
Atmosphere: 1
Food: 3
Service: 1
I got the entirely wrong order over two weeks ago so I put in a request for a refund through the app and have heard NOTHING.
Atmosphere: 1
Food: 1
Service: 1
I was door dashing told the lady the name i had, she was super nice but the lady who actually handed me the food super rude, slammed the food on the counter and walked off for what reason??
And I ate a lot family and friends but no more this was unacceptable, if you’re having a bad day don’t take that negativity with you to work. This happened March 13 2:53pm
Atmosphere: 3
Food: 4
Service: 1
My son food doesn't come we had to wait for the door dash to get it next time we won't door dash anymore
Atmosphere: 2
Food: 2
Service: 2
This location is a disappointment. The young kids there in the evening are not paying attention to the orders and taking them correctly. I had purchased upgrades to my fries and drink. Both were wrong. Less than half of the fries were in my large box and the drink was the regular size and the wrong drink. I spent 3 minutes repeating my order because the guy couldn't hear me or kept asking me to repeat myself.
Atmosphere: 1
Food: 1
Service: 1
The wait time at this restaurant is a turn off. I generally pass by for another option.
Atmosphere: 3
Food: 3
Service: 4
Slowest drive-through line around.
Atmosphere: 2
Food: 3
Service: 1
All the pictures show that there is a play place here, but they have recently taken it down. A warning for all families on the road that are looking for a place for their kids to stretch their legs. You can still get amazing food here, just no playplace.
Atmosphere: 2
Food: 5
Service: 5
Every time I come to this location I'm missing an item or it's the wrong order. I'm not understanding the disconnect. They read my order correctly and the receipt is correct.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Mac & Cheese
Restaurantji Recommends
Sarai is the best. Door was great.. Love the smile and was very nice to me keep up the good work. Hope to see you as soon.
Atmosphere: 3
Food: 2
Service: 3
I placed an order for an 8 piece chicken nugget meal fresh and hot and received old cold fries. When I brought it to the manager attention he attempted to correct it. When I got the replacement food, there was a bug on the bag. I told the manager and he gave me a replacement bag. When I asked for fresh everything he had an attitude. Therefore, I contacted the corporate office and was informed the owner will contact me. They never did. As a result, I wrote this review and refused to purchase from there again.
Atmosphere: 5
Food: 1
Service: 1
Even though they have long drive-thru lines this place knocked it out of the part their drive-through runs like a champ might order was correct and I was on my way thank you Chick-fil-
Food: 4
Service: 4
Nice Chick-fil-A, as you'd expect. These restaurants are usually a pretty safe bet on what you're going to get. Food was good and the service was fast and friendly. Bathrooms were nice. Only slight issue I had on this trip was that they forgot to give me my ketchup and honey roasted sauce, so that kind of stunk. And unfortunately they didn't have any out in the restaurant. Really nice restaurant layout though.
Parking: Plenty of parking available and plenty of room to maneuver. Also easy entrance and exit.
Atmosphere: 5
Food: 5
Service: 4
Worst chic-fil-A I’ve ever been to. Bad customer service. Fries were cold. Not pleasant or positive greeting you. Needs a lot of work!
Atmosphere: 1
Food: 2
Service: 2
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