Dunkin'

4959 Richmond Rd, Warrensville Heights
(216) 292-0455

Recent Reviews

Faith J.

Staff has Superior Customer Service skills. The donuts were fresh right from the oven. Floors were very clean .This location seemingly takes pride in all they do!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

Niki Mastny

As I checked my order at the drive though, the cashier actually stopped and asked me if everything was okay with my order. A common courtesy that barely anyone does before moving in to the next person in line and you having to sit there waiting if there is a mistake.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Croissant

john novello

for Baskin-Robbins Jamaica almond fudge I paid $8.99 last time they tried to charge me $10.29 and I walked the way the parking lot was all broken up. I will never come to this place ever again and the people that work there I couldn't even understand what they were saying

Atmosphere: 1

Food: 1

Service: 1

Melissa Berkebile

Probably one of the best run Dunkins I've ever been to.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hash Browns, Donuts, Wake Up Wrap

Abhijit Singh (Abi)

These donuts are delicious! I would highly recommend this place for the freshness.We also tried that new drink - Peach Sunshine Sparkd’ Energy.

Atmosphere: 5

Food: 5

Service: 5

John Sell

In and out in a flash

Atmosphere: 5

Food: 5

Service: 5

Analugo24 Abadía

The boy has become a coffee specialist ☕ ? very kind thank you ?

Atmosphere: 5

Food: 5

Service: 5

Jesse Huettner

Spent 15 minutes waiting for a milkshake when no other customer was there aside from one person behind me in the drive thru, who they also asked to pull around and wait in the parking lot along with me. Milkshake was the worst milkshake I've had. It was like they didn't have enough ice cream and milk for it, so they just substituted water for the rest.Overall weird vibe, with one employee disappearing for 15 minutes to make an awful attempt at a milkshake, while the other two employees paced around staring at me through the windows.

Atmosphere: 1

Food: 1

Service: 1

Joseph A Smith, Jr

Opens for breakfast at the crack of dawn, great service and fresh donuts, coffee and big breakfast

Food: 4

Service: 5

Recommended dishes: Croissant, Iced Latte, Muffins

Jennifer Short

The employees here are always so upbeat and positive. They seem to really like working here and are also professional. We usually get ice cream (from the Baskin Robbins section) and it never disappoints. This time we had a special request (in addition to our ice cream) for JUST cones in a bag so that we could put our ice cream in them, on our own, at home later. We were accommodated. They're the best ?!

Atmosphere: 5

Food: 5

Service: 5

Richard LeVert Sr

Always prompt and courteous great service.

Atmosphere: 5

Food: 5

Service: 5

Betty M

Food is good service was

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bagels

robert shabanov

Fresh donuts, well-brewed coffee and very mindful and pleasant staff. Thank you!

Atmosphere: 4

Food: 5

Service: 5

Diamond Redding

I DON’T LEAVE REVIEWS BUT I HAD TO THEY TOOK MY MONEY AND DID NOT MAKE MY SANDWICH CORRECTLY I ASK FOR EXTRA BACON AND THAT I DID NOT RECEIVE I CALLED TO LET THEM KNOW AND THEY HUNG UP ON ME VERY VERY RUDE I WILL NOT BE

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hash Browns, Croissant

Kenneth Perrine

Doughnuts taste old and stail. Price is way too much for one

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Donuts

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